For this to be a top cookout. They sure do suck at taking orders when there isn’t even a line… asked for 2 simple things & they forgot both…
Service: 1
Joshua Walcott
If I can give this place 0 stars, I would. I waited in the drive through line, and they skipped me and never came on to take my order. I had to back out of the drive through line just so I can go somewhere else that has decent customer service.
Creative Home Solutions
We stopped here on our drive back to maine. This place had amazing food and was really fast would HIGHLY recommend!
Atmosphere: 5
Food: 5
Service: 5
Lynn Ro
4 onion rings, 4 cheese balls, burger that was just.meat and cheese. When we went back the rude chic days, 4 onion rings is what comes in a basket. It's total rip off with terrible service. Clearly Corp doesn't care. They have a bot respond to comments and nothing changes. Skip this place at all Costa.
Food: 1
Service: 1
Kurt Jennings
Best Cook Out experience of the 4.
Atmosphere: 5
Food: 5
Service: 5
Dana Eastman
Best tea and milkshakes
Atmosphere: 5
Food: 5
Service: 5
Joseph Medicis
Mm good
Scott Ford
I've just moved to the Florence Al area. and for some disgusting reason this store thinks it's funny to fly the American flag upside down. I find that offensive to our public servants and service members both active and retired. What's worse is that I contacted corporate and nothing has been done.
Kayleigh Jones
I always have a great experience at this location, but today the lady at the window was either not having a good day, or something because she was rude, and when I asked for honey mustard I didn't receive any
Atmosphere: 3
Food: 4
Service: 1
Charles Lewis
Went for lunch today. Not busy, 3 customers inside, 4-5 in drive through. We were ignored for several minutes before being acknowledged. Order was delivered including a white twist tie in the burger! Took it back to cashier…. Said “it will be a few minutes”. Brought burger to table.. “ here you are”! No apology, nothing!
Will not be back!
Another really good Cook Out location. The workers were friendly the food was good and the restaurant was clean. Good prices too.
Atmosphere: 4
Food: 5
Service: 5
C Edwards
The foods is always hot, fresh and delicious. The service is great and it is a pleasant atmosphere
Atmosphere: 5
Food: 5
Service: 5
Bianca Moten
Food is really good (one of the better Cookouts I have been to for sure) but prices are inconsistent. I've had people ring me up over 3 dollars different for the exact same order during the same week multiple times, and did not understand/engage when I tried to figure out why. I'll definitely be back, just a bit frustrating and people should maybe be aware that there are some inconsistencies.
Food: 5
Service: 3
Matthew Layne
Always consistent, food is always good, and quick to send it out. Thank you for maintaining quality all while keeping the fast in fast food.
Atmosphere: 4
Food: 5
Service: 5
Reem Rabie Rakes
They have an interior sit down seating area with bathrooms. No baby changing table available, unfortunately. Wish that could be a standard. Very clean establishment.
For this to be a top cookout. They sure do suck at taking orders when there isn’t even a line… asked for 2 simple things & they forgot both…
Service: 1
If I can give this place 0 stars, I would. I waited in the drive through line, and they skipped me and never came on to take my order. I had to back out of the drive through line just so I can go somewhere else that has decent customer service.
We stopped here on our drive back to maine. This place had amazing food and was really fast would HIGHLY recommend!
Atmosphere: 5
Food: 5
Service: 5
4 onion rings, 4 cheese balls, burger that was just.meat and cheese. When we went back the rude chic days, 4 onion rings is what comes in a basket. It's total rip off with terrible service. Clearly Corp doesn't care. They have a bot respond to comments and nothing changes. Skip this place at all Costa.
Food: 1
Service: 1
Best Cook Out experience of the 4.
Atmosphere: 5
Food: 5
Service: 5
Best tea and milkshakes
Atmosphere: 5
Food: 5
Service: 5
Mm good
I've just moved to the Florence Al area. and for some disgusting reason this store thinks it's funny to fly the American flag upside down. I find that offensive to our public servants and service members both active and retired. What's worse is that I contacted corporate and nothing has been done.
I always have a great experience at this location, but today the lady at the window was either not having a good day, or something because she was rude, and when I asked for honey mustard I didn't receive any
Atmosphere: 3
Food: 4
Service: 1
Went for lunch today. Not busy, 3 customers inside, 4-5 in drive through. We were ignored for several minutes before being acknowledged. Order was delivered including a white twist tie in the burger! Took it back to cashier…. Said “it will be a few minutes”. Brought burger to table.. “ here you are”! No apology, nothing! Will not be back!
Restaurantji Recommends
Another really good Cook Out location. The workers were friendly the food was good and the restaurant was clean. Good prices too.
Atmosphere: 4
Food: 5
Service: 5
The foods is always hot, fresh and delicious. The service is great and it is a pleasant atmosphere
Atmosphere: 5
Food: 5
Service: 5
Food is really good (one of the better Cookouts I have been to for sure) but prices are inconsistent. I've had people ring me up over 3 dollars different for the exact same order during the same week multiple times, and did not understand/engage when I tried to figure out why. I'll definitely be back, just a bit frustrating and people should maybe be aware that there are some inconsistencies.
Food: 5
Service: 3
Always consistent, food is always good, and quick to send it out. Thank you for maintaining quality all while keeping the fast in fast food.
Atmosphere: 4
Food: 5
Service: 5
They have an interior sit down seating area with bathrooms. No baby changing table available, unfortunately. Wish that could be a standard. Very clean establishment.
Atmosphere: 5
Food: 5
Service: 5
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