Firehouse Subs Richmond Avenue
1028 Richmond Rd #102, Staunton
(540) 490-4837
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1028 Richmond Rd #102, Staunton
(540) 490-4837
Ordered through app and when I went to pickup the store was closed (BEFORE 7PM). Send in a complaint online to get my money back and have not heard anything back … that is terrible customer service.
I gave it a negative million all because of the owner he lives on my street. He is the worst person you can meet cusses everybody out for no reason cussed out the old lady next to him for no reason dude should not be running a Restaurant definitely should not work with people the way he treats people And his own neighborhood so I give the restaurant a -1,000,000% all because of the owner I will not eat there
Super nice new management!
Atmosphere: 5
Food: 5
Service: 5
Best subs ever! They load it up so you don't go away hungry
Atmosphere: 5
Food: 5
Service: 5
I had trouble applying a coupon, and the staff not only went above and beyond trying to help me (and actually getting it done), but they were incredibly friendly about it at the same time. They interacted with us as if we were real people and not just some bots picking up an order. They made recommendations and checked back on us to make sure everything was perfect. I will definitely return - if only to get fries and a drink!
Atmosphere: 4
Food: 4
Service: 5
Great food, but almost too expensive. The crew behind the counter are always friendly to my Grandma and I.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Firehouse Meatball, Italian Sub Fully Involved, Italian, Pepperoni Pizza Meatball Sub, Firehouse Hero, Engineer
Great tasting and great product quality. I was very satisfied with the visit.
Do not waste your time eating here, way to expensive!! The customer service is awful!! I tried to contact the owner but didn't hear fron them, apparently they don't care how their customers are treated!!
Do not eat here, way to expensive!! The customer service is awful!! I tried to contact the owner but didn't hear fron them, apparently they don't care how their customers are treated!!
This place is Amazing!! The food is Awesome and very good. Highly recommend eating here!!
Restaurantji Recommends
Good sandwiches.
Very good food and friendly service.
Always delicious!
I gave this place one star due to the poor treatment and employee was receiving. The young gentleman made a few mistakes, but instead of teaching, she went up on him and made him go home.
Great service. I love the hot sandwiches on a cold day.
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