KFC

1022 Richmond Rd, Staunton
(540) 885-4090

Recent Reviews

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Andrea Cruz

This lady that works there is so aggressive and she seems like she doesn't want to work there just get another job honey

Atmosphere: 1

Food: 4

Service: 1

Todd Shiley

Food ok , wanted extra crispy but they never have any ready was a 18 min wait so I got original , biscuits weren’t ready was one short of 8 so I told them to just add piece of chicken, don’t know if they did or not didn’t check, chick coating was falling off and soggy , been there several times in the past and same thing. Poor management , ok food and for the price should be better than it was.

Atmosphere: 2

Food: 2

Service: 1

Casandra Delgado

There is a younger female that works here and has been there for a while, she is a very nasty person! She screamed and me over not understanding her and then as I drove off because she was scaring my toddler, she came out of the drive through window and continued to scream as I drove off! I had heard stories about her from other people but just never thought that they were legit! This is absolutely unethical and very unprofessional! As loud as she was and as comfortable as she is with it, she has to have family in management, because it is allowed!

Atmosphere: 1

Food: 1

Service: 1

Allyson Huff

I ordered barely 15 minutes after 1:00 p.m.,
Had I ordered the five-piece chicken tender meal, which cost nearly $15. I haven't spent that on lunch for myself in A LONG time. Thought why not.

The tenders taste like they've been there all morning. They're tiny! I feel like I got scraps!!

The drive-thru employee was very kind. Nice! The only nice thing about spending $15 on something so disappointing.

Food: 1

Service: 3

Ray Kimble

Was in there last week, ordered a meal and ask for a side of the new garlic honey sauce, the lady was rude and said I had to buy the meal to try it. Bought the peach lemonade and it was so syrupy that I walked over to the fountain to add more sprite to it, I was told no free refills on that drink ...I told her it was to thick and she said whatever!! The woman getting my food ready was standing there eating while bagging my order. Apparently she seen me and when she gave me my order she just dropped it on the counter and walked away.

Atmosphere: 2

Food: 3

Service: 2

Jerry Huang

Whole place smells like bathroom not being cleaned for over a year and people are rude here. They kept people waiting for 20 mins but no explanation.
Please do come here if you likes to suffer.

Atmosphere: 1

Food: 1

Service: 1

Mike Glynn

Worst greasy chicken ever

Atmosphere: 2

Food: 1

Service: 4

Sean Morris

The gentleman taking our order at the drive thru started shouting at someone while the mic was still open. Otherwise ok.

Atmosphere: 5

Food: 5

Service: 4

Michael Sook

Even though they took my money (verified through my banking app) they said I did not pay for my food and refused to give my order. Didn't know KFC was in the scamming business. Do not order here. Do not order here. Do not order here.

Atmosphere: 1

Food: 1

Service: 1

Christopher Harper

Ordered about 30 mins ahead on the app to supplement our Easter dinner. Arrived on time, staff immediately acknowledged me when I walked in, food was ready to go, and it tasted great! I was pleasantly surprised as I usually don’t have the greatest experience with KFCs in general.

Food: 5

Service: 5

Recommended dishes: Fried Chicken

Janice Gieber

The chicken was fresh and delicious. It was to go.

Food: 5

Service: 5

Recommended dishes: 2 Piece Combo Meal, Fried Chicken

Des Messick

I cannot stand this place and I go way more often than I would like to because my kids enjoy the food I think it is always very overcooked the chicken skin is always burnt the meat is always dry the bowls are even dry. The staff act like I really don't want you in there and they definitely show it they are impatient when you are ordering they don't smile sometimes while you're ordering they continue to talk to each other like school children they are very loud and anytime myself and my children have been inside to dine the employees just us and carry on which does not make for a very happy and kid friendly environment. I would not recommend this location

Atmosphere: 1

Food: 1

Service: 1

Butch chandler

Absolutely great experience. The food was delicious. It made me start liking KFC again. The service was terrific as well.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fried Chicken

Christopher Simmons

Manager was a short black lady who served me hard tenders and when I drove miles back to the store she would not make order right and even refused to make drink which was also paid for. The way she handled it was smart lipped and attitude filled. Needless to say they will NEVER gain business from me or my store ever again. Sad how chains like kfc are going out of business bc of trash management like the one at Richmond Ave in Staunton va

Atmosphere: 1

Food: 1

Service: 1

Noah Rose

Place was perfect. It’s clean and the food was amazing. They got new management and it’s already in better shape. 10 out of 10 I would recommend!Thank you for the AMAZING service.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: 3 PC Chicken Box, Chicken Littles Promotion, 2 PC Drum & Thigh Combo, 8 Piece Meal, 3 PC Tenders Combo, Chicken Pot Pie, Crispy Colonel Box, 20 KFC Box, 2 PC Breast & Wing Combo, 2 Piece Combo Meal, Tenders Combo, 8 Piece Family Fill Up, Fried Chicken

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