Atmosphere and service good. No complaints there. But the food was not good, except dessert which was excellent. The appetizer was way over cooked and the main course, salmon, lukewarm and tasteless. Disappointing response from someone who answered my feedback from a text requesting it.
Atmosphere: 5
Food: 1
Service: 5
Megan Richardson
Excellent food and service was top notch. Happy belated birthday, Ash! We had the cut of Wagyu and catfish dinner plus the fried hand pies. The hand pies in particular were BOMB, like fair food but BETTER! The cinnamon crunch on the outside was perfect. I tried this restaurant because Guy Fieri went here and I’m glad we came out to try it. 10/10.
Atmosphere: 5
Food: 5
Service: 5
Megan Richardson
I had a lovely experience at The Shack. Our waitress, Ash was very helpful, friendly, and gave great recommendations. My catfish dinner was superb and I really enjoyed the hand pies - reminded me of hometown fair food, only elevated.
Sarah Freed
Amazing food and amazing staff! I went with a very *needy* group of people and the staff handled everything beautifully! Plus, everything I ate was delicious! Definitely worth a visit!
Atmosphere: 4
Food: 5
Service: 5
Jason C
Food was great, really good. It’s a small place and it got really loud inside at one point (one table was loud). Service was great. They have several different specials to choose from. You need to make reservations. Would definitely go back.
Kid-friendliness: Not a good place for kids, it’s small and intimate.
Atmosphere: 4
Food: 5
Service: 5
Edwin Johnson
Don't let the name fool. Intimate atmosphere. Pizza was awesome, service was great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Margherita Pizza
Cindy Swope
Creative and surprising dishes, full of flavor and contrast, beautifully presented in a warm and congenial atmosphere. Cozy and fun!
Chris Moran
The shack is always great, both the old tasting menu and the current iteration. The chef in charge these days makes my favorite pastas. Definitely take advantage of the pasta and wine pairing tasting menu.
Atmosphere: 5
Food: 5
Service: 5
Dana Trentlage
Honestly, disappointed. Pizza was burnt, which is unfortunate, bc otherwise, the toppings and the dough had good flavor. The undercarriage also had good integrity, and the pizza wasn’t too wet. The flavor of burnt crust overpowers all else though. I could smell the burnt crust from the box on the drive home, for context. A headlamp may help to monitor the crust in the future, as it’s relatively low lightning in the establishment. Open to giving it a second try.
Scott Hall
Great food. Fresh, well balanced and friendly service. A great find and well with a visit!
Dinner at the Shack was utter perfection, from the delicious lamb and beef meatball starter to the unique pasta tasting (which included pillowy, delectable ricotta gnocchi). The service was attentive, and the vibe of the entire restaurant is truly special.
Atmosphere: 5
Food: 5
Service: 5
Laura Shannon
We had high expectations and were extremely disappointed with our meal. We ordered the hasselback potato dish wish was not cooked thoroughly and didn't have the crispy ends as described by the waitress. The sauce was laking in flavor, I would compare it to spagetteos poured over a slightly raw sliced potato that was of poor quality (not moldy) but had alot of black spots. We also order the crudo fish appetizer which was very bland except for the flavor of the dill, chared tomatoe, and sauce. For the dinner we ordered the wagyu dish which was an extra cost. I have had wagyu, and my husband has made A5 wagyu and what we were served was definitely not wagu beef. It was actually the worse steak I ever had. It was med rare cook and was still the toughest cut I've ever had to cut, extremely chewy and also lacking in flavor. The side of tomato and chippolini onions were good but all of these things could be bested by a good home cook and a trip to Martins. The best part of the meal was the pizza. Though comming from NY it was OK. The crust was good and the technique was modern and looked appropriately appetizing. The problem was it seems like a decent deal, looks good on the plate but the quality and skill are lacking. The fact that the potato was raw and I got food poising yeah... I won't eat at any of his restaurants again. This was one of the worst meals I've ever had masquerading as high end cooking. The food looks amazing on social media but I feel like I've been catfished.
Atmosphere: 1
Food: 1
Laura Shannon
We had high expectations and were extremely disappointed with our meal. We ordered the hasselback potato dish wish was not cooked thoroughly and didn't have the crispy ends as described by the waitress. The sauce was laking in flavor, I would compare it to spagetteos poured over a slightly raw sliced potato that was of poor quality (not moldy) but had alot of black spots. We also order the crudo fish appetizer which was very bland except for the flavor of the dill, chared tomatoe, and sauce. For the dinner we ordered the wagyu dish which was an extra cost. I have had wagyu, and my husband has made A5 wagyu and what we were served was definitely not wagu beef. It was actually the worse steak I ever had. It was med rare cook and was still the toughest cut I've ever had to cut, extremely chewy and also lacking in flavor. The side of tomato and chippolini onions were good but all of these things could be bested by a good home cook and a trip to Martins. The best part of the meal was the pizza. Though comming from NY it was OK. The crust was good and the technique was modern and looked appropriately appetizing. The problem was it seems like a decent deal, looks good on the plate but the quality and skill are lacking. The fact that the potato was raw and I got food poising yeah... I won't eat at any of his restaurants again. This was one of the worst meals I've ever had masquerading as high end cooking. The food looks amazing on social media but I feel like I've been catfished.
abigail dellaquila
Do not eat here. It is overpriced and poor quality. Our group of 4 spent close to $1k on our dinner and drinks at the shack, and then immediately went to the depot grille after for filling quality food. If you’re looking for an upscale spot in Staunton go to Zynodoa.
Atmosphere: 2
Food: 1
Service: 2
Michelle spain
We were beyond enthusiastic to dine here however could not have been more disappointed in an establishment. Loud metal music in an acoustically deficient small bldg, food poorly prepared and not at all homemade as told. I honestly do only know which plate was worse and we have traveled everywhere continental /international to dine. Several people there complained while there this evening also. Just haven’t been this disappointed/disgusted in a long time with cuisine. Not to mention carrying food from back of garage uncovered and person cooking vaping and handled food without washing hands witnessed.Disgraceful!
Atmosphere and service good. No complaints there. But the food was not good, except dessert which was excellent. The appetizer was way over cooked and the main course, salmon, lukewarm and tasteless. Disappointing response from someone who answered my feedback from a text requesting it.
Atmosphere: 5
Food: 1
Service: 5
Excellent food and service was top notch. Happy belated birthday, Ash! We had the cut of Wagyu and catfish dinner plus the fried hand pies. The hand pies in particular were BOMB, like fair food but BETTER! The cinnamon crunch on the outside was perfect. I tried this restaurant because Guy Fieri went here and I’m glad we came out to try it. 10/10.
Atmosphere: 5
Food: 5
Service: 5
I had a lovely experience at The Shack. Our waitress, Ash was very helpful, friendly, and gave great recommendations. My catfish dinner was superb and I really enjoyed the hand pies - reminded me of hometown fair food, only elevated.
Amazing food and amazing staff! I went with a very *needy* group of people and the staff handled everything beautifully! Plus, everything I ate was delicious! Definitely worth a visit!
Atmosphere: 4
Food: 5
Service: 5
Food was great, really good. It’s a small place and it got really loud inside at one point (one table was loud). Service was great. They have several different specials to choose from. You need to make reservations. Would definitely go back.
Kid-friendliness: Not a good place for kids, it’s small and intimate.
Atmosphere: 4
Food: 5
Service: 5
Don't let the name fool. Intimate atmosphere. Pizza was awesome, service was great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Margherita Pizza
Creative and surprising dishes, full of flavor and contrast, beautifully presented in a warm and congenial atmosphere. Cozy and fun!
The shack is always great, both the old tasting menu and the current iteration. The chef in charge these days makes my favorite pastas. Definitely take advantage of the pasta and wine pairing tasting menu.
Atmosphere: 5
Food: 5
Service: 5
Honestly, disappointed. Pizza was burnt, which is unfortunate, bc otherwise, the toppings and the dough had good flavor. The undercarriage also had good integrity, and the pizza wasn’t too wet. The flavor of burnt crust overpowers all else though. I could smell the burnt crust from the box on the drive home, for context. A headlamp may help to monitor the crust in the future, as it’s relatively low lightning in the establishment. Open to giving it a second try.
Great food. Fresh, well balanced and friendly service. A great find and well with a visit!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Dinner at the Shack was utter perfection, from the delicious lamb and beef meatball starter to the unique pasta tasting (which included pillowy, delectable ricotta gnocchi). The service was attentive, and the vibe of the entire restaurant is truly special.
Atmosphere: 5
Food: 5
Service: 5
We had high expectations and were extremely disappointed with our meal. We ordered the hasselback potato dish wish was not cooked thoroughly and didn't have the crispy ends as described by the waitress. The sauce was laking in flavor, I would compare it to spagetteos poured over a slightly raw sliced potato that was of poor quality (not moldy) but had alot of black spots. We also order the crudo fish appetizer which was very bland except for the flavor of the dill, chared tomatoe, and sauce. For the dinner we ordered the wagyu dish which was an extra cost. I have had wagyu, and my husband has made A5 wagyu and what we were served was definitely not wagu beef. It was actually the worse steak I ever had. It was med rare cook and was still the toughest cut I've ever had to cut, extremely chewy and also lacking in flavor. The side of tomato and chippolini onions were good but all of these things could be bested by a good home cook and a trip to Martins. The best part of the meal was the pizza. Though comming from NY it was OK. The crust was good and the technique was modern and looked appropriately appetizing. The problem was it seems like a decent deal, looks good on the plate but the quality and skill are lacking. The fact that the potato was raw and I got food poising yeah... I won't eat at any of his restaurants again. This was one of the worst meals I've ever had masquerading as high end cooking. The food looks amazing on social media but I feel like I've been catfished.
Atmosphere: 1
Food: 1
We had high expectations and were extremely disappointed with our meal. We ordered the hasselback potato dish wish was not cooked thoroughly and didn't have the crispy ends as described by the waitress. The sauce was laking in flavor, I would compare it to spagetteos poured over a slightly raw sliced potato that was of poor quality (not moldy) but had alot of black spots. We also order the crudo fish appetizer which was very bland except for the flavor of the dill, chared tomatoe, and sauce. For the dinner we ordered the wagyu dish which was an extra cost. I have had wagyu, and my husband has made A5 wagyu and what we were served was definitely not wagu beef. It was actually the worse steak I ever had. It was med rare cook and was still the toughest cut I've ever had to cut, extremely chewy and also lacking in flavor. The side of tomato and chippolini onions were good but all of these things could be bested by a good home cook and a trip to Martins. The best part of the meal was the pizza. Though comming from NY it was OK. The crust was good and the technique was modern and looked appropriately appetizing. The problem was it seems like a decent deal, looks good on the plate but the quality and skill are lacking. The fact that the potato was raw and I got food poising yeah... I won't eat at any of his restaurants again. This was one of the worst meals I've ever had masquerading as high end cooking. The food looks amazing on social media but I feel like I've been catfished.
Do not eat here. It is overpriced and poor quality. Our group of 4 spent close to $1k on our dinner and drinks at the shack, and then immediately went to the depot grille after for filling quality food. If you’re looking for an upscale spot in Staunton go to Zynodoa.
Atmosphere: 2
Food: 1
Service: 2
We were beyond enthusiastic to dine here however could not have been more disappointed in an establishment. Loud metal music in an acoustically deficient small bldg, food poorly prepared and not at all homemade as told. I honestly do only know which plate was worse and we have traveled everywhere continental /international to dine. Several people there complained while there this evening also. Just haven’t been this disappointed/disgusted in a long time with cuisine. Not to mention carrying food from back of garage uncovered and person cooking vaping and handled food without washing hands witnessed.Disgraceful!
Atmosphere: 1
Food: 1
Service: 2
Loading...