Always put less meat more veggies than shown on their TV many times felt like I was ripped off false advertisement, definitely trained by the management of the company to rip people off.
Henry Braulio López
Nice space, Nice to eat the special dishes
Atmosphere: 4
Food: 4
Service: 3
Carnea Shin
*This review focuses more on Rosa and the older woman. Zola did her best despite the language barrier and the lack of assistance from her colleagues.
This morning, I visited the Rudder Rd location in Sterling, VA, near IAD. Two weeks ago, I noticed that new employees had replaced the regular staff. Today, I returned with my sister, hoping for breakfast tacos. The older woman from my previous visit was there again, and she ignored my request for salsa verde, only nodding in response to the quantity of tacos. Initially, I thought she was having a rough day, but it became clear she simply didn’t care to assist me (Asian woman), as she later acted pleasantly toward a Caucasian customer.
This time, she had assistance from an employee named Zola. While the older woman helped a customer (a Black male) with an overstuffed taco that couldn’t be wrapped, Zola took our order. Due to a language barrier, the older woman had to translate my order of four bean and cheese tacos into Spanish. Zola began preparing the tortillas while the older woman engaged the previous customer in personal conversation. It became apparent that the older woman’s behavior two weeks ago was not due to a rough day but rather a lack of willingness to help me.
When Zola asked again what was needed, I repeated the order. Noticing that three of the tacos had very small portions of beans, I requested a bit more. Through body language, I clarified the request as Zola seemed confused and even pointed to potatoes, despite my repeated requests for bean and cheese tacos.
At this point, Zola inquired again about the order. When I asked for more beans due to inconsistent portion sizes, Rosa, who had come from the back, rudely denied the request, claiming there were set portion sizes and that extra beans would cost more. The portion sizes had been inconsistent both today and two weeks ago. As Zola asked for the fourth time what the order was, my frustration grew. Rosa then unexpectedly began yelling, accusing us of being rude and stating that Zola barely spoke English and if we didn’t want the food, we should leave.
It is unclear why Rosa thought it was acceptable to yell at a paying customer. Additionally, if Zola couldn’t speak English well, it raises questions about why she was taking orders while Rosa, who spoke English, was in the back. The older woman’s decision to handle personal matters while other customers were waiting also seemed inappropriate. The inconsistency in portion sizes was highlighted further by the previous customer, whose taco was so overstuffed it had to be served in a bowl.
Due to this poor experience, I have decided not to return to this location unless there is new management or staff. This is unfortunate, as the previous team provided a much better experience.
Service: 1
Brenda Alotaibi
The food is so dry. I got tamales and it is so dry and not tasty at all. I am from New Mexico but live in VA and Tex mex is something I miss when I visited Texas. I was hoping for a taste of tex mex. Nope. Not today anyway!!
Atmosphere: 3
Food: 1
Service: 3
Alpha P
As I approached to place my order, the guy behind the register glanced my way but didn’t acknowledge my presence. Not even a nod or a smile. It was as if I were an apparition in their taco-filled universe. Don’t recommend this place to anyone.
Service: 1
Walt Nicholson
Hours are incorrect. Sign on the door says 5a - 8p every day.
Ayzha Ricks
Hours are inaccurate. I went at 9:45am on a Sunday and they said they didn’t open until 11am. The signs in the door state their hours are from 5am-8pm and online the late start is not noted anywhere.
Bill Lonergan
Good value great for takeaway
Lazlo Paniflex
Nothing wrong with the food, but mens bathroom is always
Atmosphere: 1
Food: 3
Service: 2
Bigmoh99
These 2 employees need to be fired from this company (Lisa and Marlon).They really make some customers feel very bad and they are very selective in their services.The federal government should investigate this establishment for equality.
The staff is horrible and unprofessional here. If I didn't know any better, I thought we were bothering them. The two employees were ride to everyone. There's a female employee who rolled her eyes as my family and I asked if they had cilantro. It was 2:00 pm in the afternoon and they were out of everything.The food itself can be good but the service is so bad that it's difficult to get past it. Recognizing that staffing can be hard, do better Laredo Taco and find people who at least want to work. This was so horrible.
Food: 5
Service: 1
Recommended dishes: Taco Plate, Q Taco
Vinicio Guerra Vlogs
Fresh Food, Inside of Seven Eleven Store
Atmosphere: 5
Food: 5
Service: 5
Versatility
Steak tacos were terrible. The steak has more of an Asian inspired flavor. They didn't seem fresh either. A bit gristly and chewy. Honestly should've gotten Subway..
Atmosphere: 3
Food: 2
Service: 4
daniel Thomas
Subpar food and small quantities.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Chicken Fajitas
District Creations
As good as the food can be. When there is not flys landing on it. No matter how you order the find a way to nickel and dime. Extra charges. You can get a fajita with sour cream with no extra charge. But not an order of nachos. And don’t even think about adding cheese. And if you are not fluent in Spanish. They will play the I/they didn’t understand card. So why you not ask for assistance. Before putting a charge on a customers receipt,that is not what they ordered. Or explaining what they had done…
Always put less meat more veggies than shown on their TV many times felt like I was ripped off false advertisement, definitely trained by the management of the company to rip people off.
Nice space,
Nice to eat the special dishes
Atmosphere: 4
Food: 4
Service: 3
*This review focuses more on Rosa and the older woman. Zola did her best despite the language barrier and the lack of assistance from her colleagues.
This morning, I visited the Rudder Rd location in Sterling, VA, near IAD. Two weeks ago, I noticed that new employees had replaced the regular staff. Today, I returned with my sister, hoping for breakfast tacos. The older woman from my previous visit was there again, and she ignored my request for salsa verde, only nodding in response to the quantity of tacos. Initially, I thought she was having a rough day, but it became clear she simply didn’t care to assist me (Asian woman), as she later acted pleasantly toward a Caucasian customer.
This time, she had assistance from an employee named Zola. While the older woman helped a customer (a Black male) with an overstuffed taco that couldn’t be wrapped, Zola took our order. Due to a language barrier, the older woman had to translate my order of four bean and cheese tacos into Spanish. Zola began preparing the tortillas while the older woman engaged the previous customer in personal conversation. It became apparent that the older woman’s behavior two weeks ago was not due to a rough day but rather a lack of willingness to help me.
When Zola asked again what was needed, I repeated the order. Noticing that three of the tacos had very small portions of beans, I requested a bit more. Through body language, I clarified the request as Zola seemed confused and even pointed to potatoes, despite my repeated requests for bean and cheese tacos.
At this point, Zola inquired again about the order. When I asked for more beans due to inconsistent portion sizes, Rosa, who had come from the back, rudely denied the request, claiming there were set portion sizes and that extra beans would cost more. The portion sizes had been inconsistent both today and two weeks ago. As Zola asked for the fourth time what the order was, my frustration grew. Rosa then unexpectedly began yelling, accusing us of being rude and stating that Zola barely spoke English and if we didn’t want the food, we should leave.
It is unclear why Rosa thought it was acceptable to yell at a paying customer. Additionally, if Zola couldn’t speak English well, it raises questions about why she was taking orders while Rosa, who spoke English, was in the back. The older woman’s decision to handle personal matters while other customers were waiting also seemed inappropriate. The inconsistency in portion sizes was highlighted further by the previous customer, whose taco was so overstuffed it had to be served in a bowl.
Due to this poor experience, I have decided not to return to this location unless there is new management or staff. This is unfortunate, as the previous team provided a much better experience.
Service: 1
The food is so dry. I got tamales and it is so dry and not tasty at all. I am from New Mexico but live in VA and Tex mex is something I miss when I visited Texas. I was hoping for a taste of tex mex. Nope. Not today anyway!!
Atmosphere: 3
Food: 1
Service: 3
As I approached to place my order, the guy behind the register glanced my way but didn’t acknowledge my presence. Not even a nod or a smile. It was as if I were an apparition in their taco-filled universe. Don’t recommend this place to anyone.
Service: 1
Hours are incorrect. Sign on the door says 5a - 8p every day.
Hours are inaccurate. I went at 9:45am on a Sunday and they said they didn’t open until 11am. The signs in the door state their hours are from 5am-8pm and online the late start is not noted anywhere.
Good value great for takeaway
Nothing wrong with the food, but mens bathroom is always
Atmosphere: 1
Food: 3
Service: 2
These 2 employees need to be fired from this company (Lisa and Marlon).They really make some customers feel very bad and they are very selective in their services.The federal government should investigate this establishment for equality.
Atmosphere: 3
Service: 1
Restaurantji Recommends
The staff is horrible and unprofessional here. If I didn't know any better, I thought we were bothering them. The two employees were ride to everyone. There's a female employee who rolled her eyes as my family and I asked if they had cilantro. It was 2:00 pm in the afternoon and they were out of everything.The food itself can be good but the service is so bad that it's difficult to get past it. Recognizing that staffing can be hard, do better Laredo Taco and find people who at least want to work. This was so horrible.
Food: 5
Service: 1
Recommended dishes: Taco Plate, Q Taco
Fresh Food, Inside of Seven Eleven Store
Atmosphere: 5
Food: 5
Service: 5
Steak tacos were terrible. The steak has more of an Asian inspired flavor. They didn't seem fresh either. A bit gristly and chewy. Honestly should've gotten Subway..
Atmosphere: 3
Food: 2
Service: 4
Subpar food and small quantities.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Chicken Fajitas
As good as the food can be. When there is not flys landing on it. No matter how you order the find a way to nickel and dime. Extra charges. You can get a fajita with sour cream with no extra charge. But not an order of nachos. And don’t even think about adding cheese. And if you are not fluent in Spanish. They will play the I/they didn’t understand card. So why you not ask for assistance. Before putting a charge on a customers receipt,that is not what they ordered. Or explaining what they had done…
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