I'm writing this review while sitting across from &Pizza in June 2025. I just watched a profoundly handicapped child urinate on the floor just next to the cash register. I've been here for 15 minutes, and in the course of that time the staff put out a Caution sign but nothing else. No cleaning. Diners and passengers are literally slipping in piss and no one at this restaurant seems to care.
Stingernke Ocasek
Made up their own prices, pizza box was very leaky.
Johnny Swanson
Service here is terrible. There was no line yet we stood there for 5 minutes waiting for someone to serve us while the employees walked back and forth past us as if we weren't there. At some point I asked if we could get served, and was completely ignored by multiple coworkers. Asked again, and the guy motioned to the women at the cash register who ignored him.
Eventually this woman slowly made her way to us to help us. She had a miserable vibe and seemed annoyed to have to do her job.
We were waiting for the pizza for a while when I noticed that the conveyer belt wasn't moving (I've been to &pizza many times and normally you watch it go through). I mentioned this, and she basically yelled at me that that's not where the pizza is. Turns out there was a conveyer belt below that. Then pretty much immediately she grabbed the pizza, while rudely asking me if I wanted more toppings as she started slicing the pizza.
The whole time I was waiting, I noticed a man behind me waiting for a long time, also wondering why the workers are ignoring him and wondering how long it will take to get solved.
The food is good - big portions and good price. The service however is terrible, and the manager should be fired.
nishu singla
Pathetic pizza and pathetic service. I ordered a margarita and it was all burnt. No basil leave nothing. Just cheese and bread. When I asked about adding the toppings mentioned, they said we are out of it (worst is they were lying) if you guys don’t have toppings just let the customer know before they order. extremely rude and threatening behavior! And waste of my money. Don’t even bother ordering here and try something else may be!
Vanessa Walter
As a frequent flyer out of Dulles, this is still one of the better food options in C/D terminal. However, it's been going steadily downhill - incorrect orders, missing ingredients on stock pizzas, frequently out of ingredients, and seems constantly understaffed.
Cody Kirkhart
Perpetually understaffed, slow even when there’s nobody in line. It’s been a continual decline in the quantity and quality of ingredients. Still, one of the better food options.
Kevin Speer
They cut off the line at 930pm tonight even though their posted hours were 10pm
Aaron Gibbs
The cashier did not know her job. Placed a mobile order and it was wrong, missing all the toppings. Don’t recommend if you’re in a rush.
Bri
I was loving this place..regardless the pizza is delicious and healthy, but the person at the register annoys and scares me.. she doesn't even smile even if i address her as Ma'am. Frustration of working der is shown upon customers who are tired of their journey and come to get the food they deserve and pay. I was scared to go today but i couldn't resist the pizza and still had the same disappointment. I did not review it earlier as today her Frustration affected my food. The pizza wasn't even cooked properly, the bread is still white..and she gave it as if she was in hurry to kick out the customer. And she throws the pizza plate so harshly tht i got scared. I dared not to go again and say about getting uncooked pizza and gettin money wasterd. I do not know if who's responsible, the &pizza team or airport authority to take any action..nevertheless how good the pizza may be..i am never going that way to ruin my day with such frustrated serve and wastin money.
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Vegan Pizza
S
Honestly the worst experience in this airport, first of all we were only 4 clients and it took 25 min, the pizzas were okay BUT in fact we meet those ladies who work there, the first two ones were pretty nice but there was this lady called Salma, the male customer just in front of me told her in a ironically tone “hello, thank you, a smile?” and then left apparently i wasn’t the only one who was shook by her behavior, the card machine was not working so i asked her “do you take euros?” and she told me yes with this boring attitude and THEN when i had to pay she told me “i don’t take euros”?? So THEN i wanted to pay in card since i didn’t have any dollars and because 5 min before she said that the problem was resolved yelled “didn’t you heard when i said that the machine was not working??” like HELLO you can just talk nicely so I APPOLOGIZED (as i was the one with an attitude lol) and then when i had to take my orders she was so mean, disrespectful and not POLITE AT ALL ! Then i started to get angry (which is 100% normal) a guy came (the one who works at the left of the restaurant) and I told him that it was okay it can happened and that I totally get it but i said and i quote “the problem here is her attitude not even a smile not even a hello not even a thank you? that’s my problem here” he apologized for her, she heard EVERYTHING that i just said and had this little smile on her face and rolled her eyes? I totally get that you can be tired of working BUT also working with customers means being polite since it is a 50% representation of the brand. Would never recommend or go again. Bad experience.
I'm writing this review while sitting across from &Pizza in June 2025. I just watched a profoundly handicapped child urinate on the floor just next to the cash register. I've been here for 15 minutes, and in the course of that time the staff put out a Caution sign but nothing else. No cleaning. Diners and passengers are literally slipping in piss and no one at this restaurant seems to care.
Made up their own prices, pizza box was very leaky.
Service here is terrible. There was no line yet we stood there for 5 minutes waiting for someone to serve us while the employees walked back and forth past us as if we weren't there. At some point I asked if we could get served, and was completely ignored by multiple coworkers. Asked again, and the guy motioned to the women at the cash register who ignored him.
Eventually this woman slowly made her way to us to help us. She had a miserable vibe and seemed annoyed to have to do her job.
We were waiting for the pizza for a while when I noticed that the conveyer belt wasn't moving (I've been to &pizza many times and normally you watch it go through). I mentioned this, and she basically yelled at me that that's not where the pizza is. Turns out there was a conveyer belt below that. Then pretty much immediately she grabbed the pizza, while rudely asking me if I wanted more toppings as she started slicing the pizza.
The whole time I was waiting, I noticed a man behind me waiting for a long time, also wondering why the workers are ignoring him and wondering how long it will take to get solved.
The food is good - big portions and good price. The service however is terrible, and the manager should be fired.
Pathetic pizza and pathetic service. I ordered a margarita and it was all burnt. No basil leave nothing. Just cheese and bread. When I asked about adding the toppings mentioned, they said we are out of it (worst is they were lying) if you guys don’t have toppings just let the customer know before they order. extremely rude and threatening behavior! And waste of my money. Don’t even bother ordering here and try something else may be!
As a frequent flyer out of Dulles, this is still one of the better food options in C/D terminal. However, it's been going steadily downhill - incorrect orders, missing ingredients on stock pizzas, frequently out of ingredients, and seems constantly understaffed.
Perpetually understaffed, slow even when there’s nobody in line. It’s been a continual decline in the quantity and quality of ingredients. Still, one of the better food options.
They cut off the line at 930pm tonight even though their posted hours were 10pm
The cashier did not know her job. Placed a mobile order and it was wrong, missing all the toppings. Don’t recommend if you’re in a rush.
I was loving this place..regardless the pizza is delicious and healthy, but the person at the register annoys and scares me.. she doesn't even smile even if i address her as Ma'am. Frustration of working der is shown upon customers who are tired of their journey and come to get the food they deserve and pay. I was scared to go today but i couldn't resist the pizza and still had the same disappointment. I did not review it earlier as today her Frustration affected my food. The pizza wasn't even cooked properly, the bread is still white..and she gave it as if she was in hurry to kick out the customer. And she throws the pizza plate so harshly tht i got scared. I dared not to go again and say about getting uncooked pizza and gettin money wasterd. I do not know if who's responsible, the &pizza team or airport authority to take any action..nevertheless how good the pizza may be..i am never going that way to ruin my day with such frustrated serve and wastin money.
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Vegan Pizza
Honestly the worst experience in this airport, first of all we were only 4 clients and it took 25 min, the pizzas were okay BUT in fact we meet those ladies who work there, the first two ones were pretty nice but there was this lady called Salma, the male customer just in front of me told her in a ironically tone “hello, thank you, a smile?” and then left apparently i wasn’t the only one who was shook by her behavior, the card machine was not working so i asked her “do you take euros?” and she told me yes with this boring attitude and THEN when i had to pay she told me “i don’t take euros”?? So THEN i wanted to pay in card since i didn’t have any dollars and because 5 min before she said that the problem was resolved yelled “didn’t you heard when i said that the machine was not working??” like HELLO you can just talk nicely so I APPOLOGIZED (as i was the one with an attitude lol) and then when i had to take my orders she was so mean, disrespectful and not POLITE AT ALL ! Then i started to get angry (which is 100% normal) a guy came (the one who works at the left of the restaurant) and I told him that it was okay it can happened and that I totally get it but i said and i quote “the problem here is her attitude not even a smile not even a hello not even a thank you? that’s my problem here” he apologized for her, she heard EVERYTHING that i just said and had this little smile on her face and rolled her eyes? I totally get that you can be tired of working BUT also working with customers means being polite since it is a 50% representation of the brand. Would never recommend or go again. Bad experience.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Best airport food I have ever had. Fresh & tasty. Friendly service. Try it!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Flatbread
Good vegan options, they actually have vegan cheese, vegan meat, etc. Fair price, good service, one pizza can be shared by two if not too hungry.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Build Your Own Pizza, Flatbread
Got multiple people’s orders wrong while I was there.
Atmosphere: 1
Service: 1
Super friendly and fast service! The pizza was so good and just what I needed to not be able to eat airplane food. I wish every airport had this!
Vegetarian options: Build your own pizza! Vegan chicken!
Atmosphere: 3
Service: 5
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