Wendy's
46350 Potomac Run Plaza, Sterling
(571) 313-0042
Recent Reviews
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They have some meat.
Atmosphere: 5
Food: 5
Service: 5
The staff and management are AWFUL to say the least. I've been coming here for years on and off because I like Wendy's. But every time come to THIS LOCATION there is always something wrong. My order is always wrong or missing an item. And when I ask for an extra sauce and willing to pay kindly, They are extremely rude about it. And then don't even put it in the bag at the next window, and when i ask they say I have to pay extra and I tell them...I DID! EVERYTIME. The staff and management have zero customer service. Do yourself a favor and drive to a different location.
Atmosphere: 1
Food: 1
Service: 1
They never seen my online order, always has to come in and wait 10 minutes till they find it .
Atmosphere: 4
Food: 3
Service: 1
I get drive threw here 2-3 times a month. Over 50% of the time the diet coke is flat.
Atmosphere: 1
Food: 1
Service: 5
I stop here to grab a sandwich or wrap for lunch before I start my Armed Security shift in the area, using the drive-thru or going inside to order. Everything was decent, and my order didn't have anything wrong with it every time I got it. My only suggestion would be that the staff needs to work on improving on how to handle orders from both drive-thru and inside the location so that customers can get in and get out without waiting too long for their orders.
Atmosphere: 4
Food: 4
Service: 4
Wendy’s might not be a big shot as far as restaurants goes but this location certain delivering each time the exact quality of food and service. Idk how they can mange it but they do. Even tho it is fast food, between all wrong choices Wendy’s come out as #1. This particular location anyways. 15 years ago we got served in Florida some milk in a kid menu that was bad and after that sip of bad milk, we didn’t go near Wendy’s for over a decade. Till 1 desperate day we had no choice and we did got to this location . Since then we returning customers, anytime we need something quick to eat on the fly, this is 1 of our option for sure. Thank you to delivering the same quality of food with the same quality of service every time! We do noticed it !
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Burger
I don’t know why is always the same thing here. I eat almost everyday at Wendy’s, night time crew is good they always smiling but morning crew I don’t know what is going on. This lady I think her name is Rosa I don’t know she is Spanish, let me tell you she is the most rude person that I ever met in Wendy’s, like why she needs to be like that? She is working nothing is free. She is always talking shit she knows me that’s why she always do the same rude attitude, I don’t know why. You guys need to talk to her or something because she is so rude, I always recorded but next time I will do in live that way everyone can see how she treats me.
Atmosphere: 2
Food: 3
Service: 1
Very friendly and very helpful staff.
Atmosphere: 5
Food: 5
Service: 5
One of the cooks took a dump and neither flushed nor washed his hands it was disgusting.
Atmosphere: 1
Food: 3
Service: 1
Been to this Wendy's 3 times now and the food has been consistently good each time. I have yet to be disappointed. I'm really impressed with them considering most Wendy's nowadays are usually hit or miss. But this is the best Wendy's I've been to in a long time. Keep up the good work! I'll be back!
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Staff is awful. Food is never put together correctly. Driver thru service is awful, they will always make you move up to another location and you could be the only customer there. Fries are either over salted, soggy, or cold. It's clear there is no management at this location. I would avoid this location, unless you like bad service.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Burger
This Wendys is the worst in the area order a Biggie Bag for $5 they make you get a medium so it cost 6.35, not my fault you didnt order small cups
Atmosphere: 1
Food: 2
Service: 1
I was ordering something and they ended the call in mid conversation
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Burger
Service really fast and food tastes good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger, Baconator Combo Sandwich, Pineapple Mango Lemonade
Saddest grilled chicken ranch wrap Ive ever gotten from this Wendy's. It didn't even have RANCH. You know, like the name suggested.
Atmosphere: 1
Food: 1
Service: 1
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