McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
601 N Main St, Suffolk
(757) 539-0279
About McDonald's
Customers' Favorites
McDonald's Reviews
Literally the worst location in all of Hampton Roads. Constantly open but not up and running for business. They have children under the age of 10 running around the kitchen. Management forces the decent employees to do all the work and customer service interactions. Refuse to handle refunds for mobile orders even though the app says to go the store where the order was placed. Unprofessional calling customers “baby” and “honey” in a condescending manner. If you try to match...read full review
Ordered at kiosk, selected dining in and entered table placard number as instructed at the kiosk, states food will be brought out to us. 15 minutes and nothing so I go to the front to inquire and the lady behind the counter stated she called my order a couple times, as if it was my fault. I could barely hear her call the orders for others as I was standing no more than 6 feet from her. Cleanliness of the restaurant was horrible, saw someone cleaning the tables but they were...read full review
Ratings
Menu
Hours
| Monday | 5AM - 11PM |
| Tuesday | 5AM - 11PM |
| Wednesday | 5AM - 11PM |
| Thursday | 5AM - 11PM |
| Friday | 5AM - 11PM |
| Saturday | 5AM - 11PM |
| Sunday | 5AM - 11PM |
The McDonald's restaurant in the area offers a mix of experiences for customers. While some have praised the quality of the food and the kindness of the staff, particularly the drive-thru service, others have expressed concerns about long waiting times, the use of kiosk machines, and issues with order accuracy. The location is convenient, and the service is generally friendly, but there have been reports of inconsistencies, especially during busy periods and for late-night deliveries. The restaurant aims to provide a satisfactory dining experience, but customers may want to consider these factors when deciding to visit.