Cracker Barrel Old Country Store
3153 Lee Hwy, Troutville
(540) 966-5438
Recent Reviews
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Bri is probably the best waitress ever as far as engaging with customers. Exceptional for a high school kid.
Atmosphere: 5
Food: 4
Service: 5
Filthy bathrooms. Luke Warm food and coffee. Had to ask for napkins, ketchup and chicken strip sauce. Had to flag someone down to find our waitress for our check. No drink refills.
Atmosphere: 1
Food: 1
Service: 1
We had pretty much stopped coming to Cracker Barrels for a couple years because the food and service had gone downhill so much. But we risked it during a road trip (the 8 yo was hungry so it was somewhat of an emergency iykyk). This location was as good if not better than I remembered! I don’t write many reviews and almost never ask to speak to the manager but these folks needed to be praised. Even left a $20 tip…
Atmosphere: 4
Food: 5
Service: 5
Great every time. Just love it
Atmosphere: 5
Food: 5
Service: 5
This is the worst Cracker Barrell I have ever visited. The chicken dumplings were watery and tasteless and so were the steak fries. Even the steamed broccoli was in a puddle of water.
The service was extremely slow and I even had to ask for napkins and creamer for my coffee.
It wasn't even busy in the restaurant. Avoid this one.
Atmosphere: 1
Food: 1
Service: 1
Been awhile since stopping last enjoyed the new menu
Atmosphere: 4
Food: 5
Service: 5
Food and service was great and the sharable dessert was delicious .
Atmosphere: 5
Food: 5
Service: 5
Delicious meal, reasonably priced (two for $19.99) and friendly service too (Hannah) made for a delicious meal.
Atmosphere: 5
Food: 5
Service: 5
Always good food, no matter the location.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Biscuits and Corn Muffins, Mac and Cheese, Grandpa's Country Fried Breakfast, One Egg N' Bacon or Sausage, Mashed Potatoes, Toast, Hashbrown Casserole, Apple Butter, Chicken Fried Chicken, Southern Fried Chicken, Pumpkin Pie
We very often order carryout from this location. Food is good and ready for pickup at close to their posted time. Our issue lately has been with not getting everything we ordered. Wife ordered grits two orders ago & no grits in bag. Just yesterday wife ordered a breakfast meal with scrambled eggs and again there were no eggs in the bag. I realize they often get rushed, but maybe have the runner double check contents against order tag on the bag??? I know from now on I will be looking through the bag of food before I leave to ensure we are getting everything we ordered!!
We just placed another carryout order with the Troutville location and AGAIN one of our side dishes was not in the bag!! Store needs an assigned person to verify what was ordered is in the bag before removing it from kitchen area!! I'm sure this is the fourth or fifth time a side order item was not provided in the last 6-7 months!! Rest of order was correct and provided to me within the time frame they posted!!
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Was very disappointed in the food. It was cold & muffins were hard.
Atmosphere: 3
Food: 1
Service: 2
Great food, amazing server
Atmosphere: 5
Food: 5
Service: 5
Same great food and service. Convenient location and friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Our server was very good! Food was phenomenal..
Atmosphere: 5
Food: 5
Service: 5
Our server was great!
Atmosphere: 4
Food: 5
Service: 5
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