McDonald's
2554 Lee Hwy, Troutville
(540) 992-5540
Recent Reviews
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You made a mistake and forget items. Then act like I am robbing you. Rudest people. Not all travelers are bad people. Don't judge a book by its cover
Atmosphere: 4
Food: 4
Service: 1
I was in drive thru and had to wait over 5 minutes for the person in front of me to get her app to work. Manager had her phone out and was looking at hers. Instead of telling her to come in to fix her app and get free coffee the line grew to 6 cars behind me all for a cup of coffee and her app.
The manager told me to come into the store next time I go there.
Really. .you hold up the drive thru for a cup of coffee that she wanted free.
This McDonald's is awful. and
Not the 1st time bad service...Last time I went inside child got sick on the floor and no one cleaned it up. They were to busy being on their cell phones
People are lazy...Don't go to this McDonald's
Atmosphere: 1
Food: 1
Service: 1
Was on a road trip so we ran in after 9pm and service in dining room was fast amd friendly. However, dining area was dirty and bathrooms were a mess
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: French Fries
Great service. Smokey in men's room from someone smoking. Otherwise great experience. Clean and fast.
Atmosphere: 2
Food: 4
Service: 4
A bite was taken out of my burger. Never coming here again
Atmosphere: 1
Food: 1
Service: 1
Great!
Quality upscale tiki restaurant. Popular with locals. Very good dishes. Generally top tier servers. Great ambiance. Recommended
Atmosphere: 5
Food: 4
Service: 5
McDonald's keeps getting worse and worse.
Atmosphere: 3
Food: 2
Service: 5
McDonald's isn't what it used to be. I've been disappointed more and more lately.
Atmosphere: 3
Food: 3
Service: 5
Canceled my order because they didn’t want to make. If I could rate the service lower I would
Atmosphere: 2
Food: 2
Service: 1
Restaurantji Recommends
What can I say? It's McDonald's
Atmosphere: 4
Food: 4
Service: 4
Very busy off highway location. ALL trash cans inside and out were full and overflowing
Seating was clean, staff friendly and helpful.
Big mac was slightly dry, bun over toasted but still hits the spot for a quick meal. Tried the new chicken tenders were juicy, lightly breaded.
Fries always delicious.
Atmosphere: 2
Food: 4
Service: 3
We did 2 mobile orders... the first one the code would not get accepted. The cashier refused to honor the discounted rate. They tried to give us the wrong order. Poor service.
Atmosphere: 1
Food: 4
Service: 1
Always missing items, always 10 mins waiting at the DRIVE THROUGH WINDOW. Never fresh.
Atmosphere: 1
Food: 1
Service: 1
6/11/2025 5:11 PM
It was our first visit at this location. I used a survey code: buy one sandwich, get one free equal or lesser value. I ordered a quarter pounder with cheese, and my wife ordered a fried McChicken sandwich with fries and a soda. The total was $12.49. SWEET! Our food was hot, fresh and good. The soda was good. Customer service was great. The men's bathroom was ok.
Atmosphere: 5
Food: 4
Service: 5
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