Arby's

18 Lodge Ln, Verona
(540) 490-4555

Recent Reviews

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Sandra Akyuz

Used grub hub to place the online order. I arrived before the time given for the good to be prepared and it was ready to go. I want that hungry so I ordered a kids meal. The slider was fine, the applesauce was prepackaged. I had saved the milk to put in my coffee the following day but the bottle had already been opened! I had to throw it away. This is unacceptable!

Atmosphere: 3

Food: 1

Service: 3

Randy Wheeler

Better off to drive to another Arby's or just another restaurant. Went through the drive thru ordered at 5:22 p.m. got food at 5:37. Ordered Double Beef and Cheddar and large curly fries. Fries were cold and was only half full, sandwich was cold. Both ended up in the trash. Second time I have had problems with this location. If I could give negative stars, I would!!!

Atmosphere: 1

Food: 1

Service: 1

Ashley Davis

I went to drive-through and the person that took my order name was Josh. He is a part-time manager, and he said that my order would be cheaper if I order the combo. I end up ordering the combo when I got to the window he rang my order up wrong I told him that I wanted mozzarella sticks instead of curly fries when I tasted my steak bowl my food was cold so I gave him the food back and I told him that the food was cold and that I wanted a refund he told me that they do not give out refund that he would give me two cards for a free meal and another card for a free, small drink and a free small fry I said I do not want that. He slammed the drive-through window in my face. I said can I speak to the manager? He yelled at me and said I am the manager. I said OK I would like a refund so he gave me the two cards and gave me a number to call to get a refund that he could not give it to me out of his register. He was very rude and disrespectful for no reason I end up calling the one 800 number to talk to somebody and then I had got a email from the general manager for me to come back up there the next day just to get my money back. I would never go to this Arby’s ever again their part-time manager, Josh is very rude I did not like that. He yelled at me and slammed the drive-through window in my face when I was trying to explain to him why I was giving him the food back.

Atmosphere: 1

Food: 1

Service: 1

Rich P

Awesome service and food.... and everyone was super polite.

Atmosphere: 5

Food: 5

Service: 5

Dan

This Arbys should be the model location for the others in the arby family. The young lady working the window was sweet and of course i have to recommend the white cheddar mac n cheese. On point here for sure

Atmosphere: 5

Food: 5

Service: 5

Dave Bittle

I got the Loaded Italian Sandwich, which should have been called the Little Italian Sandwich. It was very tasty but $5 would have been more appropriate than $8.

Atmosphere: 3

Food: 2

Service: 4

Gina Wood

We waited over 30 minutes for food. Still did not end up getting anything. They served the window, not the people inside. When I mentioned that the girl at the register ignored me. We asked for a refund and left. We will never go back.

Am

It's Arby's! It was fine

Atmosphere: 5

Food: 5

Service: 5

Samantha S.

Tables in dining room needed to be wiped off. Chose the one to sit at that was least dirty. Drink area as clean and organized. OK wait on food- was hot when we got it. Was disappointed there was large group of people that had been tubing on river and were in dining rm eating w varying amount of clothes on - some guys shirtless, folks in bathing suits, no shoes on, etc. Have not seen that before in any restaurant and thought clothing and shoes were required.

Atmosphere: 4

Food: 5

Service: 5

Isabel Mack

It's your typical Arby's.

Atmosphere: 4

Food: 2

Service: 4

Kathryn Irwin

Stopped in during our road trip back home. Very clean. Very friendly! Food was hot and freshly made.

Atmosphere: 5

Food: 5

Service: 5

S B

Always like Arby's.

Atmosphere: 5

Food: 5

Service: 5

Isaac Diehl

It would have been great if I recieved all of my online order. Now I know to hold up drive thru traffic, while I check my order before pulling away from the window

Atmosphere: 3

Food: 5

Service: 3

wanda caligiuri

The only thing good there is the waitresses. And the cashiers, they have an awesome attitude of verona

Atmosphere: 5

Food: 1

Service: 5

Ben Dann

Very friendly helpful staff clean restaurant quick service

Atmosphere: 5

Food: 5

Service: 5

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