Arby's
18 Lodge Ln, Verona
(540) 490-4555
Recent Reviews
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Used grub hub to place the online order. I arrived before the time given for the good to be prepared and it was ready to go. I want that hungry so I ordered a kids meal. The slider was fine, the applesauce was prepackaged. I had saved the milk to put in my coffee the following day but the bottle had already been opened! I had to throw it away. This is unacceptable!
Atmosphere: 3
Food: 1
Service: 3
Better off to drive to another Arby's or just another restaurant. Went through the drive thru ordered at 5:22 p.m. got food at 5:37. Ordered Double Beef and Cheddar and large curly fries. Fries were cold and was only half full, sandwich was cold. Both ended up in the trash. Second time I have had problems with this location. If I could give negative stars, I would!!!
Atmosphere: 1
Food: 1
Service: 1
I went to drive-through and the person that took my order name was Josh. He is a part-time manager, and he said that my order would be cheaper if I order the combo. I end up ordering the combo when I got to the window he rang my order up wrong I told him that I wanted mozzarella sticks instead of curly fries when I tasted my steak bowl my food was cold so I gave him the food back and I told him that the food was cold and that I wanted a refund he told me that they do not give out refund that he would give me two cards for a free meal and another card for a free, small drink and a free small fry I said I do not want that. He slammed the drive-through window in my face. I said can I speak to the manager? He yelled at me and said I am the manager. I said OK I would like a refund so he gave me the two cards and gave me a number to call to get a refund that he could not give it to me out of his register. He was very rude and disrespectful for no reason I end up calling the one 800 number to talk to somebody and then I had got a email from the general manager for me to come back up there the next day just to get my money back. I would never go to this Arby’s ever again their part-time manager, Josh is very rude I did not like that. He yelled at me and slammed the drive-through window in my face when I was trying to explain to him why I was giving him the food back.
Atmosphere: 1
Food: 1
Service: 1
Awesome service and food.... and everyone was super polite.
Atmosphere: 5
Food: 5
Service: 5
This Arbys should be the model location for the others in the arby family. The young lady working the window was sweet and of course i have to recommend the white cheddar mac n cheese. On point here for sure
Atmosphere: 5
Food: 5
Service: 5
I got the Loaded Italian Sandwich, which should have been called the Little Italian Sandwich. It was very tasty but $5 would have been more appropriate than $8.
Atmosphere: 3
Food: 2
Service: 4
We waited over 30 minutes for food. Still did not end up getting anything. They served the window, not the people inside. When I mentioned that the girl at the register ignored me. We asked for a refund and left. We will never go back.
It's Arby's! It was fine
Atmosphere: 5
Food: 5
Service: 5
Tables in dining room needed to be wiped off. Chose the one to sit at that was least dirty. Drink area as clean and organized. OK wait on food- was hot when we got it. Was disappointed there was large group of people that had been tubing on river and were in dining rm eating w varying amount of clothes on - some guys shirtless, folks in bathing suits, no shoes on, etc. Have not seen that before in any restaurant and thought clothing and shoes were required.
Atmosphere: 4
Food: 5
Service: 5
It's your typical Arby's.
Atmosphere: 4
Food: 2
Service: 4
Restaurantji Recommends
Stopped in during our road trip back home. Very clean. Very friendly! Food was hot and freshly made.
Atmosphere: 5
Food: 5
Service: 5
Always like Arby's.
Atmosphere: 5
Food: 5
Service: 5
It would have been great if I recieved all of my online order. Now I know to hold up drive thru traffic, while I check my order before pulling away from the window
Atmosphere: 3
Food: 5
Service: 3
The only thing good there is the waitresses. And the cashiers, they have an awesome attitude of verona
Atmosphere: 5
Food: 1
Service: 5
Very friendly helpful staff clean restaurant quick service
Atmosphere: 5
Food: 5
Service: 5
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