You can't go wrong with ice cream blizzards. And Finnegan got a free pupcup
Dan Reese
Had a similar experience as a previous reviewer. Went on Saturday night and the area for making sundaes and blizzards was a train wreck. No one cared about customers trying to order inside. Three employees, including the manager, made direct eye contact with me multiple times and ignored me. One of them pulled his phone out and started checking his phone at the register while I'm trying to get my food I ordered. I gave up. I'm not sure what's up with the Sat night crew, but this was awful. The food I did manage to get from my order was fine though.
Staci
I hate giving bad reviews. On a Saturday afternoon visited the Verona Dairy Queen, stopped by for a kids cone and small milkshake. Five people walking around, took forever to get my order taken. The whole counter where they make blizzards was a disaster. Stuff spilled, trash laying everywhere. No one seemed to know what they were doing nor cared and moved at a snails pace. It then took an additional 15 plus minutes to get my cone and shake. No one seemed to care I was standing there waiting so long. Several peoole started complaining and the girl who took my order finally asked what i was waiting on. Three blizzards had sat on the counter so long they had melted because no one ever notified anyone they were ready. I watched every cup of ice cream or sundae given to the drive through dripping down the side of the cup. Absolutely no care given. Everyone was waiting and very angry. Total mess. Will not go back.
Mark H
Alana is awesome! Thanks Alana!
Donna Andrews
Was ordering the 2 items for $5 and the server kept asking me what size I wanted. I had to point out the sign to her and tell her just what it says on the sign. She may have been new so no biggie. Then the ketchup dispenser was empty. She gave me packets but they never came out to fill up the dispenser. Every table was dirty and there was no one else in the dining area.
Mandy Vaux
Love Dairy Queen!
Tonya Morris
was there just 15 mintues ago and will never go back. Had kids working in the front? They didn’t even know how to run the register and the manager I guess her name Raven was very rude and mean and I told her she needed to lighten up people like that should not be in customer service in any shape or form. Do not recommend at all food was awful messed up my whole order and since I was home, I didn’t go back, but I’ll never go back to that restaurant again. I would wouldn’t even give it one star.
Barbara Moyer
Always good food. Never disappointed.
Jackson
Im not an english major but there is a distinct difference in the words “honey barbecue” and “regular” chicken tenders. Also. Im pretty sure you guys knew what you were doing because I have 1 (one) regular chicken tender on the amalgamation of honey barbecue you guys gave me. Train your employees to listen to customers instead of dig in their butt.
I’ve been eating here for years, specifically a Cheeseburger plain, add chili. Tonight recent visit, I learned they could no longer add chili to the cheeseburger due to raising food cost. This is what I was told by the drive through employee. I even offered a dollar up charge to add the chili and was still denied. I asked to see the manager to confirm the adding of the chili. Manager lady stated that they recently got in trouble for making sandwiches with special requested condiments. Just my thought, but this is a sad world when a customer can not add a specific condiment to their food even if they are willing to pay extra. Dairy Queen , you had failed me!
Atmosphere: 2
Food: 1
Service: 1
Jennifer Coffey
Just got ice cream. I just don't know why it's so dark outside in the parking lot. There are no light poles. People might even think they are closed.
Atmosphere: 4
Food: 4
Service: 4
Aubrey Flowers
It hurt my tummy❤️
Atmosphere: 3
Food: 2
Service: 5
M. Sta
Pumpkin pie blizzard is a must
Food: 5
Service: 3
Tyler Pickle
Walked in ordered and was out in 5 minutes. Previous Dairy Queen, 25 minutes up the road. I went in and stood there and waited 10 minutes with no help. So this one is a good one.
You can't go wrong with ice cream blizzards. And Finnegan got a free pupcup
Had a similar experience as a previous reviewer. Went on Saturday night and the area for making sundaes and blizzards was a train wreck. No one cared about customers trying to order inside. Three employees, including the manager, made direct eye contact with me multiple times and ignored me. One of them pulled his phone out and started checking his phone at the register while I'm trying to get my food I ordered. I gave up. I'm not sure what's up with the Sat night crew, but this was awful. The food I did manage to get from my order was fine though.
I hate giving bad reviews. On a Saturday afternoon visited the Verona Dairy Queen, stopped by for a kids cone and small milkshake. Five people walking around, took forever to get my order taken. The whole counter where they make blizzards was a disaster. Stuff spilled, trash laying everywhere. No one seemed to know what they were doing nor cared and moved at a snails pace. It then took an additional 15 plus minutes to get my cone and shake. No one seemed to care I was standing there waiting so long. Several peoole started complaining and the girl who took my order finally asked what i was waiting on. Three blizzards had sat on the counter so long they had melted because no one ever notified anyone they were ready. I watched every cup of ice cream or sundae given to the drive through dripping down the side of the cup. Absolutely no care given. Everyone was waiting and very angry. Total mess. Will not go back.
Alana is awesome! Thanks Alana!
Was ordering the 2 items for $5 and the server kept asking me what size I wanted. I had to point out the sign to her and tell her just what it says on the sign. She may have been new so no biggie. Then the ketchup dispenser was empty. She gave me packets but they never came out to fill up the dispenser. Every table was dirty and there was no one else in the dining area.
Love Dairy Queen!
was there just 15 mintues ago and will never go back. Had kids working in the front? They didn’t even know how to run the register and the manager I guess her name Raven was very rude and mean and I told her she needed to lighten up people like that should not be in customer service in any shape or form. Do not recommend at all food was awful messed up my whole order and since I was home, I didn’t go back, but I’ll never go back to that restaurant again. I would wouldn’t even give it one star.
Always good food. Never disappointed.
Im not an english major but there is a distinct difference in the words “honey barbecue” and “regular” chicken tenders. Also. Im pretty sure you guys knew what you were doing because I have 1 (one) regular chicken tender on the amalgamation of honey barbecue you guys gave me. Train your employees to listen to customers instead of dig in their butt.
Forgot the bacon on my $8 burger.
Restaurantji Recommends
I’ve been eating here for years, specifically a Cheeseburger plain, add chili. Tonight recent visit, I learned they could no longer add chili to the cheeseburger due to raising food cost. This is what I was told by the drive through employee. I even offered a dollar up charge to add the chili and was still denied. I asked to see the manager to confirm the adding of the chili. Manager lady stated that they recently got in trouble for making sandwiches with special requested condiments. Just my thought, but this is a sad world when a customer can not add a specific condiment to their food even if they are willing to pay extra. Dairy Queen , you had failed me!
Atmosphere: 2
Food: 1
Service: 1
Just got ice cream. I just don't know why it's so dark outside in the parking lot. There are no light poles. People might even think they are closed.
Atmosphere: 4
Food: 4
Service: 4
It hurt my tummy❤️
Atmosphere: 3
Food: 2
Service: 5
Pumpkin pie blizzard is a must
Food: 5
Service: 3
Walked in ordered and was out in 5 minutes. Previous Dairy Queen, 25 minutes up the road. I went in and stood there and waited 10 minutes with no help. So this one is a good one.
Atmosphere: 5
Food: 5
Service: 5
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