The first person that greeted me did a great normal job of giving me what I selected, the pico was old after seeing it in my bowl, I work in customer service so everything is fine up to there, but when I went to pay that’s where the problem occurred. I don’t know if it was the manager that helped me because he was ordering people around, but when I went to pay the credit card option I hit decline because I was going to pay in cash, the manager tells me the total and I’m going into my wallet to grab the cash he keeps yelling out cash cash like hold on, I’m grabbing it I had to tell him to hold on, he was extremely rude seemed young which makes no excuse for it, then proceeds to drop the change on the counter. Bad experience but just shows you anyone can get a job and have any title without being qualified for it.
Atmosphere: 3
Food: 3
Service: 3
Myung Lee
First time at this location— food was super fresh and amazing. Customer service was excellent. I'll definitely be back!
Atmosphere: 5
Food: 5
Service: 5
A Murphy Sharp
Went to get food and was the only person in line other than a person ahead of me getting multiple items. Understandable. The problem comes when there are multiple team members standing around and just allowing a customer to awkwardly just stand there without any acknowledgement. No we will be right with you, we will be with you shortly, just acting like I was not there. Yes, you have to attend to the customer you are helping, but a head nod, a smile, a carrier pigeon, anything to show that the customer is valued is critically important to maintain the integrity of the business. I left. I am learning to spend my money where I am wanted! I don't go to Chipotle often anymore and I think I am going to stay with that trend. In the past I spent hundreds annually. These days, I may get two bowls a year! I don't know the future of my relationship with Chipotle, because service is important 👀👀👀
Atmosphere: 1
Food: 4
Service: 1
Brian BUGSY Moran
Usually messy, always a line to get food. Popular with young adults and kids.
Atmosphere: 2
Food: 3
Service: 3
John Lee
Usual go to when we need something quick. Food is reliable and consistent. Kids usual get the carnitas since it's not spicy.
Pick up is also a nice option when you're in a rush so that you can skip the line during the busy hours.
Atmosphere: 5
Food: 5
Service: 5
Jose Renojo
Honestly I’m only writing this review because my daughter asked me to. The service was ok but the way the lady wrapped my burrito was just jaw dropping like do yall even teach workers how to wrap a burrito? Burrito was a ball and I only got rice, beans, chicken on it. I promised myself I would never go back to chipotle again because this isn’t just this store but the entire chain. Not sure what management has to do but do something.
Atmosphere: 2
Food: 3
Service: 3
Sean N
apparently this size container is supposed to feed 6 people for catering
David Lim
Auntie gave me no chicken. I’m only giving 2 star and not 1 cause im nice
Liz Idris
Daurv was a kind guy it was my bday and he was working hard !! Daurv u deserve a tip
Atmosphere: 5
Food: 5
Service: 5
Benjamin Gijzel
He paid for my meal because card declined that was very kind of him
Food was okey but the restaurant condition was not. It was not clean and disgusting similar to many branches for this brand. Not sure why. Something to be considered by Chipotle management.
Atmosphere: 1
Food: 5
Service: 3
William Koplitz
It is chipotle. You should it what’s it like. But they were nice and quick.
Aaron Halder
Very good food
Atmosphere: 5
Food: 5
Service: 5
Chase Coleman
The closing crew on 6/24 is amazing! The young man closing cash has phenomenal customer service and a positive attitude. Also the lady closing line that night made me a delectable honey chicken bowl. This is my new fav chipotle location!!
The first person that greeted me did a great normal job of giving me what I selected, the pico was old after seeing it in my bowl, I work in customer service so everything is fine up to there, but when I went to pay that’s where the problem occurred. I don’t know if it was the manager that helped me because he was ordering people around, but when I went to pay the credit card option I hit decline because I was going to pay in cash, the manager tells me the total and I’m going into my wallet to grab the cash he keeps yelling out cash cash like hold on, I’m grabbing it I had to tell him to hold on, he was extremely rude seemed young which makes no excuse for it, then proceeds to drop the change on the counter. Bad experience but just shows you anyone can get a job and have any title without being qualified for it.
Atmosphere: 3
Food: 3
Service: 3
First time at this location— food was super fresh and amazing. Customer service was excellent. I'll definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Went to get food and was the only person in line other than a person ahead of me getting multiple items. Understandable. The problem comes when there are multiple team members standing around and just allowing a customer to awkwardly just stand there without any acknowledgement. No we will be right with you, we will be with you shortly, just acting like I was not there. Yes, you have to attend to the customer you are helping, but a head nod, a smile, a carrier pigeon, anything to show that the customer is valued is critically important to maintain the integrity of the business. I left. I am learning to spend my money where I am wanted! I don't go to Chipotle often anymore and I think I am going to stay with that trend. In the past I spent hundreds annually. These days, I may get two bowls a year! I don't know the future of my relationship with Chipotle, because service is important 👀👀👀
Atmosphere: 1
Food: 4
Service: 1
Usually messy, always a line to get food. Popular with young adults and kids.
Atmosphere: 2
Food: 3
Service: 3
Usual go to when we need something quick. Food is reliable and consistent. Kids usual get the carnitas since it's not spicy.
Pick up is also a nice option when you're in a rush so that you can skip the line during the busy hours.
Atmosphere: 5
Food: 5
Service: 5
Honestly I’m only writing this review because my daughter asked me to. The service was ok but the way the lady wrapped my burrito was just jaw dropping like do yall even teach workers how to wrap a burrito? Burrito was a ball and I only got rice, beans, chicken on it. I promised myself I would never go back to chipotle again because this isn’t just this store but the entire chain. Not sure what management has to do but do something.
Atmosphere: 2
Food: 3
Service: 3
apparently this size container is supposed to feed 6 people for catering
Auntie gave me no chicken. I’m only giving 2 star and not 1 cause im nice
Daurv was a kind guy it was my bday and he was working hard !! Daurv u deserve a tip
Atmosphere: 5
Food: 5
Service: 5
He paid for my meal because card declined that was very kind of him
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Good attention
Atmosphere: 5
Food: 5
Service: 5
Food was okey but the restaurant condition was not. It was not clean and disgusting similar to many branches for this brand. Not sure why. Something to be considered by Chipotle management.
Atmosphere: 1
Food: 5
Service: 3
It is chipotle. You should it what’s it like. But they were nice and quick.
Very good food
Atmosphere: 5
Food: 5
Service: 5
The closing crew on 6/24 is amazing! The young man closing cash has phenomenal customer service and a positive attitude. Also the lady closing line that night made me a delectable honey chicken bowl. This is my new fav chipotle location!!
Atmosphere: 5
Food: 5
Service: 5
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