Crumbl - Vienna
$ • Bakery, Ice Cream
Hours:
203 Maple Ave E, Vienna
(571) 295-4264
Customers' Favorites
Crumbl Cookies Reviews
I went to celebrate my dog turning 23 years old, I ordered a 4 pack of cookies and what I saw was shocking. I saw a bunch of good looking cookies but they looked very crumbly. I went inside and asked for 6 napkins (1.5 for each cookie) and they gave me 7. I am so thankful and I put the extra paper from the napkin to good use. I think the worker who helped me was named deysi or something like that. 5 stars for service but 3 stars for cookies for an average of 5 stars. The cookies...read full review
I came in last Friday night to get a 12 pack of cookies for the celebration of my dog, BeBo Little Muffin's (be-bo lid(ə)l məf(ə)n), life. I had previously been to another Crumbl location, which was a disaster. The workers were very rude and condescending. I asked for a chocolate chip a la carte, but "they weren't on the menu." Additionally, I asked for four napkins, but I was given five. This was my first time at the Vienna location and I was pleasantly surprised. I was greeted...read full review
Ratings
Hours
Monday | 8AM - 10PM |
Tuesday | 8AM - 10PM |
Wednesday | 8AM - 10PM |
Thursday | 8AM - 10PM |
Friday | 8AM - 10PM |
Saturday | 8AM - 10PM |
Sunday | Closed |
Called this shop twice, and both times I was helped with such a kind and patient attitude (considering we were ordering 1000+ cookies). Anna helped me out on Monday, ensured she was communicating everything, and even made sure her Assistant Manager (Amelia) was made aware of what support I needed which made calling today so easy and efficient. I dread making such big orders with specific instructions, and they made sure I was comfortable and could meet my needs.