Great food, order people competent! Regular fast food atmosphere, but tad better
Atmosphere: 5
Food: 5
Service: 5
Rob Berry
I came by this morning to get breakfast. I rarely do. So I wait in line get the the window and the lil Spanish woman couldn’t figure out how to use Apple Pay (forgot my physical wallet at home) She tried 5 times till finally I said forget it. I’ll go somewhere else. And went across the street to McDonalds. It worked the first try. I think she hates her job. She gave no effort and I couldn’t tell her how to use it because she doesn’t understand or they act like they don’t understand English. I won’t go back to that bojangles. I hate having to translate to get my food especially if I’m already late for work and this Spanish women wanna act like she technology challenged. But works drive thru? I guess they figure they don’t need to know English to take people’s money. Just a terrible experience to go through to get breakfast communication is important. Try explaining your order to someone who do know a lick of English, or they say they don’t.
Atmosphere: 1
Food: 2
Service: 1
Ethan Francis
Jose should get a raise
Atmosphere: 5
Food: 5
Service: 5
Brï Aarons
They tend to run out of my favorite pieces pretty frequently but it's because the food is so good, everyone competes over it. Chicken is always warm and fresh.
Atmosphere: 4
Food: 4
Service: 4
D Richardson
It was ok.
Atmosphere: 4
Food: 4
Service: 4
Braelynn McFall
The workers where rude and arrogant
Atmosphere: 1
Food: 4
Service: 1
Beth P
While sitting at a booth just starting to eat, a wet ceiling tile came down and hit my friend in the head and shoulder. Things happen. But their response to what happened was appalling. No one checked on him. An older employee came to sweep up the mess and another employee came out to take pictures. I asked to speak to the manager and she never came out. After asking for the manager the third time, I saw her at the counter with the girl who took pictures just staring at us but when I approached her, they both walked in the back of the kitchen never to be seen. I called the owner. No response. The one who took pictures came out after about 15 min to asked if my friend had to go to the hospital. Very very poor response. Won’t be returning.
Atmosphere: 3
Food: 4
Service: 1
Crystal Spence
Came inside to eat with my special needs nephew. The supervisor was Christain Justo. He was very rude. I told him my nephew loves ranch and that i needed an extra 1, so i get up to were i pick up my food and there is only 1 ranch. So i ask for 1 more and he says 28 cents. I had already paid with my card so he wants me to use my card for 28 cents. Come on now, that is ridiculous!!!
Atmosphere: 2
Food: 1
Service: 1
Jennifer Taylor
I have been to this restaurant more times than I can count over the years and I can probably count on one hand the amount of times the chicken was actually ready when I ordered. I always, ALWAYS have to wait for them to cook something. Not everyone has 20 minutes to wait on a fast food restaurant to have food ready. I've never seen anything like it. I gotten to where I just leave when they tell me there's going to be a wait.
Atmosphere: 1
Food: 2
Service: 1
Ashem Voh
For some reason none of the Bojangles in the Roanoke area have online ordering. Very inconvenient!
Tonight pulled into Bojangles and parked. A guy and his son walked into the lobby just before us, and as we approached the door right behind them the employee step out and locked the door right in front of us and just ignored me. We could have went through the drive thru, but the employee was just rude. So we left and went across street to Kentucky fried chicken.
Service: 1
JOHNATHON WILLS
Great grilled chicken sandwich
Atmosphere: 5
Food: 5
Service: 5
Susan Roberts
Got the family meal at the Bojangles in Vinton VA. Was highly upset the chicken was old you could tell it had sit fir a while Paid 42.00 for this meal and the worker told me I would have to pay for dipping sauce. That's just insane after as much money as I paid for that meal.
Atmosphere: 1
Food: 2
Latisha Dixon
Don’t come here it’s the worst
Jody Mcclary
Ordered a two piece breast and wing meal with one side. I did Not get my side and I requested the peach honey pepper sauce for my chicken. I did Not get that either. This is not the first time it's happened. It needs to be addressed for sure. Money is taken for a product you expect to receive it!!
Great food, order people competent! Regular fast food atmosphere, but tad better
Atmosphere: 5
Food: 5
Service: 5
I came by this morning to get breakfast. I rarely do. So I wait in line get the the window and the lil Spanish woman couldn’t figure out how to use Apple Pay (forgot my physical wallet at home) She tried 5 times till finally I said forget it. I’ll go somewhere else. And went across the street to McDonalds. It worked the first try. I think she hates her job. She gave no effort and I couldn’t tell her how to use it because she doesn’t understand or they act like they don’t understand English. I won’t go back to that bojangles. I hate having to translate to get my food especially if I’m already late for work and this Spanish women wanna act like she technology challenged. But works drive thru? I guess they figure they don’t need to know English to take people’s money. Just a terrible experience to go through to get breakfast communication is important. Try explaining your order to someone who do know a lick of English, or they say they don’t.
Atmosphere: 1
Food: 2
Service: 1
Jose should get a raise
Atmosphere: 5
Food: 5
Service: 5
They tend to run out of my favorite pieces pretty frequently but it's because the food is so good, everyone competes over it. Chicken is always warm and fresh.
Atmosphere: 4
Food: 4
Service: 4
It was ok.
Atmosphere: 4
Food: 4
Service: 4
The workers where rude and arrogant
Atmosphere: 1
Food: 4
Service: 1
While sitting at a booth just starting to eat, a wet ceiling tile came down and hit my friend in the head and shoulder. Things happen.
But their response to what happened was appalling. No one checked on him. An older employee came to sweep up the mess and another employee came out to take pictures. I asked to speak to the manager and she never came out. After asking for the manager the third time, I saw her at the counter with the girl who took pictures just staring at us but when I approached her, they both walked in the back of the kitchen never to be seen. I called the owner. No response. The one who took pictures came out after about 15 min to asked if my friend had to go to the hospital. Very very poor response. Won’t be returning.
Atmosphere: 3
Food: 4
Service: 1
Came inside to eat with my special needs nephew. The supervisor was Christain Justo. He was very rude. I told him my nephew loves ranch and that i needed an extra 1, so i get up to were i pick up my food and there is only 1 ranch. So i ask for 1 more and he says 28 cents. I had already paid with my card so he wants me to use my card for 28 cents. Come on now, that is ridiculous!!!
Atmosphere: 2
Food: 1
Service: 1
I have been to this restaurant more times than I can count over the years and I can probably count on one hand the amount of times the chicken was actually ready when I ordered. I always, ALWAYS have to wait for them to cook something. Not everyone has 20 minutes to wait on a fast food restaurant to have food ready. I've never seen anything like it. I gotten to where I just leave when they tell me there's going to be a wait.
Atmosphere: 1
Food: 2
Service: 1
For some reason none of the Bojangles in the Roanoke area have online ordering. Very inconvenient!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Tonight pulled into Bojangles and parked. A guy and his son walked into the lobby just before us, and as we approached the door right behind them the employee step out and locked the door right in front of us and just ignored me. We could have went through the drive thru, but the employee was just rude. So we left and went across street to Kentucky fried chicken.
Service: 1
Great grilled chicken sandwich
Atmosphere: 5
Food: 5
Service: 5
Got the family meal at the Bojangles in Vinton VA. Was highly upset the chicken was old you could tell it had sit fir a while
Paid 42.00 for this meal and the worker told me I would have to pay for dipping sauce. That's just insane after as much money as I paid for that meal.
Atmosphere: 1
Food: 2
Don’t come here it’s the worst
Ordered a two piece breast and wing meal with one side. I did Not get my side and I requested the peach honey pepper sauce for my chicken. I did Not get that either. This is not the first time it's happened. It needs to be addressed for sure. Money is taken for a product you expect to receive it!!
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