Ordered delivery a few times and the order was usually wrong, either missing wings or wrong pizza. Called the last time and was given a free pizza credit. Was told 30 mins, after an hour I called and they had no record of an order placed. Poor customer service, just go to bonsack
Atmosphere: 1
Food: 1
Service: 1
Tyler Sink
Pizza was okay. Definitely food from Domino's. My only issue is the pizza was a little undercooked and doughy and
Atmosphere: 4
Food: 2
Service: 4
Melissa Wilson
Seem to always end up with my cheese bread or spinach breach very brown almost a burned look. Taste is ok but end up with more bread than the main ingredients. Staff is usually busy so not always friendly.Parking: Plenty of open spacesWheelchair accessibility: All on road level except the curbing to get into business
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Pepperoni Pizza, Lava Cake
Carmyn States
They never brought my order. I was watching the updates on the app go from order placed to prepping to baking to quality check to being delivered and as im waiting for it to say driver approaching it suddenly goes to Dig In! Like they delivered it And that was it. And on top of that They wouldn’t answer the phone when I tried calling but my card was still charged!!! I don’t have anything to eat for the day bc I don’t have a car to leave and now I’m out 30 dollars. Like I worked all day and All I wanted was a freaking pizza and now I gotta do all this blah customer service stuff. Just please at least give me my money back like cmon bro this is the pettiest situation ever
Atmosphere: 1
Food: 1
Service: 1
Seth Ruble
Slow and rude. Ordered online. Said order would be 40-50 mins accordingthe their app. 70 mins goes by, I call the store. Very rude told me they had a 2 hour wait for pizza delivery.That the info was updated, an I should've checked. Because SHE "updated" it. No way it should take two hours. No way I'm waiting two hours for cheap pizza. The lady called me a liar on the the time. I've done a lot of business with this store over the years. This was the last time from this store. The only thing easy about this situation was my refund, almost instantly. Too bad I like the pizza.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Pepperoni Pizza
Ann Lyles
Vinton VA bypass Rd..disgusting..rude.all of sudden food horrible.burnt.dry..they purposely won't answer if 30 min before closing..alot money and food thrown away..no
Atmosphere: 1
Food: 1
Service: 1
L Barrett
Online ordering not working despite having used it before. Three calls and twice my call was dropped. Third call I was told it would be 45-60 minutes.. 30 minutes plus to get to that point! Dominoes is THE WORST
Teresa Moats
It'll do when you're tired and hungry. We can never eat the leftovers....
Food: 3
Service: 2
Encompass Services
Overall the service and food from this location has been consistent. I always order with the app, as they have great deals for carryout. I usually use the "carside to go" option, and service is generally efficient. Only critique is that sometimes the employees park in the dedicated carside to go spots, so have to park elsewhere. Ordering with the app, the pizza tracker, and the carside pickup makes ordering from Domino's worthwhile. And mainly, the pizza's pretty good too.
Ordered delivery a few times and the order was usually wrong, either missing wings or wrong pizza. Called the last time and was given a free pizza credit. Was told 30 mins, after an hour I called and they had no record of an order placed. Poor customer service, just go to bonsack
Atmosphere: 1
Food: 1
Service: 1
Pizza was okay. Definitely food from Domino's. My only issue is the pizza was a little undercooked and doughy and
Atmosphere: 4
Food: 2
Service: 4
Seem to always end up with my cheese bread or spinach breach very brown almost a burned look. Taste is ok but end up with more bread than the main ingredients. Staff is usually busy so not always friendly.Parking: Plenty of open spacesWheelchair accessibility: All on road level except the curbing to get into business
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Pepperoni Pizza, Lava Cake
They never brought my order. I was watching the updates on the app go from order placed to prepping to baking to quality check to being delivered and as im waiting for it to say driver approaching it suddenly goes to Dig In! Like they delivered it And that was it. And on top of that They wouldn’t answer the phone when I tried calling but my card was still charged!!! I don’t have anything to eat for the day bc I don’t have a car to leave and now I’m out 30 dollars. Like I worked all day and All I wanted was a freaking pizza and now I gotta do all this blah customer service stuff. Just please at least give me my money back like cmon bro this is the pettiest situation ever
Atmosphere: 1
Food: 1
Service: 1
Slow and rude. Ordered online. Said order would be 40-50 mins accordingthe their app. 70 mins goes by, I call the store. Very rude told me they had a 2 hour wait for pizza delivery.That the info was updated, an I should've checked. Because SHE "updated" it. No way it should take two hours. No way I'm waiting two hours for cheap pizza. The lady called me a liar on the the time. I've done a lot of business with this store over the years. This was the last time from this store. The only thing easy about this situation was my refund, almost instantly. Too bad I like the pizza.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Pepperoni Pizza
Vinton VA bypass Rd..disgusting..rude.all of sudden food horrible.burnt.dry..they purposely won't answer if 30 min before closing..alot money and food thrown away..no
Atmosphere: 1
Food: 1
Service: 1
Online ordering not working despite having used it before. Three calls and twice my call was dropped. Third call I was told it would be 45-60 minutes.. 30 minutes plus to get to that point! Dominoes is THE WORST
It'll do when you're tired and hungry. We can never eat the leftovers....
Food: 3
Service: 2
Overall the service and food from this location has been consistent. I always order with the app, as they have great deals for carryout. I usually use the "carside to go" option, and service is generally efficient. Only critique is that sometimes the employees park in the dedicated carside to go spots, so have to park elsewhere. Ordering with the app, the pizza tracker, and the carside pickup makes ordering from Domino's worthwhile. And mainly, the pizza's pretty good too.
Recommended dishes: Pepperoni Pizza
Cold soggy workers are mean never go
Restaurantji Recommends
The staff actually act like their job and each other. My pizza are always delicious!
Slow service, manager complaining entire time I was there about his schedule
The best pizza in town. Quick and easy pick up as well. Nothing compares to Dominos!
They did a amazing job. I had a birthday party and I had to order 12 pizza's and they did a amazing job on the pizza's. They all were hot and fresh.
This is our Vinton Domino's and we never get a wrong pizza or a cold one. Great pizza, sandwiches, salad, pasta, wings, and bread sticks.