Much like most dunkin donuts, it's incredibly hot or miss. You'll never have the same drink twice. I write this now as I have been waiting for the person on the intercom to respond so I can order my drink with absolutely no one in line. 10 minutes now
Atmosphere: 1
Food: 2
Service: 1
Laura Doss
Jelly donuts and jelly munchkins are the best staff very pleasant and fast
Atmosphere: 3
Food: 5
Service: 5
GONZO
Thursday Sept, 4,2025 5:00 PM. When a swing manager shows attitude no matter the situation this is uncalled for, My check card was jerked out of my hand and I was talked to like a child in school needing parental guidance. I used to visit this Location everyday to get good coffee sometimes a donut or two, $5.00 to $10.00 a day. Not anymore. The speaker in the drive thru is like a walkie talkie speaker. With Traffic From Hardy road along with Clearview dr its hard to understand what your being asked. This same Manager would try to up sell a drink that had a very long name, (about 5 words in it) that you couldn't understand. Keep in mind when someone makes the decision to go to a DONUT STORE THEY PRETTY MUCH KNOW WHAT THEY WANT. To avoid listening to the up sale I drove past the speaker with nobody else in line, pulled up to the window and this Female Manager that was on duty opened the door clearly agitated and said to me YOU KNOW OUR SPEAKER WORKS. Well I was willing to let that go, But when she Jerked my card out of my hand that was it. I bite my tongue and I politely asked to refund the amount of my purchase back to my card and I asked for a Manager, she told me she was the manager. The video from my Car camera is going on Youtube. I'm not trying to stop anyone from shopping hear but just remember this the donuts are shipped in on a truck that's why there never Fresh anymore. There made in a factory. I was not happy with the service on this day and will not be back.
Aylisa B.
Dunkin is my go to place for drinks. Their coffee and freshers are my favorite. However, I do wish the would bring back the Raspberry Watermelon refresher. That one was the best in my opinion.
Atmosphere: 5
Food: 3
Service: 5
Parkway Detailing
Tila and Sadie are our go to crew! They always make sure our drinks are perfect!
Atmosphere: 5
Food: 5
Service: 5
Rashanda Stovall
Franchise Owner still hasn't responded to my refund! I get a simple drink, a frozen coffee with caramel syrup, and the last few times have been horrible. I got the wrong syrup one time. One time, there were still big chunks of ice, and the syrup was at the bottom/not blended in. But this last time I took it back because my drink was bad, my donuts tasted old/stale, and my bacon was fully cooked. And my drink was blended and didn't have the syrup. When I went to return for a refund, I was told by a young girl that they couldn't do refunds and to go through the app. I DID, and they said the Franchise owner would reach back out, but they still haven't. It's been 3 weeks still haven't gotten a response/follow up or refund!👎🏾 Only saving grace is that the morning crew are really nice!
Atmosphere: 1
Food: 1
Service: 1
Dorothy Housman
I went in at 4:30 pm. The only donuts they had was seven glaze donuts and some donut holes. I wanted a dozen of assorted donuts. So I left the cashier didn’t seem to care. I think this is a shame for a business.
Atmosphere: 2
Service: 2
Dakota Hays
My chocolate donut did not taste chocolate at all 😥
Atmosphere: 3
Food: 2
Service: 5
Jessica Lawrence
7pm on a Saturday and the door is locked. Looked at reviews and this isn't the first time.
Jeremy Spence
I've stopped here 3 times. I'm just passing through, and every time, my donuts are old and tough. Never fresh. Seems like they were yesterday's.
Never been inside, only been through the drive up window. Everything I order is correct, and always delicious. The drive through is very fast, and the employees are extremely friendly!
Jillian Johnson
Great service and super friendly staff
Paula Ellis
Donuts are not always FRESH !!! What has changed? (Vinton) Hardy Rd
Tracy Mastroianni
Yesterday I don't know what those kids were on there was no comprehension I asked for iced coffee they gave me a hot coffee I returned the coffee to get my iced coffee and they repeat it again I asked you for an iced coffee and she goes I don't remember that 😱😭
Much like most dunkin donuts, it's incredibly hot or miss. You'll never have the same drink twice. I write this now as I have been waiting for the person on the intercom to respond so I can order my drink with absolutely no one in line. 10 minutes now
Atmosphere: 1
Food: 2
Service: 1
Jelly donuts and jelly munchkins are the best staff very pleasant and fast
Atmosphere: 3
Food: 5
Service: 5
Thursday Sept, 4,2025 5:00 PM. When a swing manager shows attitude no matter the situation this is uncalled for, My check card was jerked out of my hand and I was talked to like a child in school needing parental guidance. I used to visit this Location everyday to get good coffee sometimes a donut or two, $5.00 to $10.00 a day. Not anymore. The speaker in the drive thru is like a walkie talkie speaker. With Traffic From Hardy road along with Clearview dr its hard to understand what your being asked. This same Manager would try to up sell a drink that had a very long name, (about 5 words in it) that you couldn't understand. Keep in mind when someone makes the decision to go to a DONUT STORE THEY PRETTY MUCH KNOW WHAT THEY WANT. To avoid listening to the up sale I drove past the speaker with nobody else in line, pulled up to the window and this Female Manager that was on duty opened the door clearly agitated and said to me YOU KNOW OUR SPEAKER WORKS. Well I was willing to let that go, But when she Jerked my card out of my hand that was it. I bite my tongue and I politely asked to refund the amount of my purchase back to my card and I asked for a Manager, she told me she was the manager. The video from my Car camera is going on Youtube. I'm not trying to stop anyone from shopping hear but just remember this the donuts are shipped in on a truck that's why there never Fresh anymore. There made in a factory. I was not happy with the service on this day and will not be back.
Dunkin is my go to place for drinks. Their coffee and freshers are my favorite. However, I do wish the would bring back the Raspberry Watermelon refresher. That one was the best in my opinion.
Atmosphere: 5
Food: 3
Service: 5
Tila and Sadie are our go to crew! They always make sure our drinks are perfect!
Atmosphere: 5
Food: 5
Service: 5
Franchise Owner still hasn't responded to my refund! I get a simple drink, a frozen coffee with caramel syrup, and the last few times have been horrible. I got the wrong syrup one time. One time, there were still big chunks of ice, and the syrup was at the bottom/not blended in. But this last time I took it back because my drink was bad, my donuts tasted old/stale, and my bacon was fully cooked. And my drink was blended and didn't have the syrup. When I went to return for a refund, I was told by a young girl that they couldn't do refunds and to go through the app. I DID, and they said the Franchise owner would reach back out, but they still haven't. It's been 3 weeks still haven't gotten a response/follow up or refund!👎🏾 Only saving grace is that the morning crew are really nice!
Atmosphere: 1
Food: 1
Service: 1
I went in at 4:30 pm. The only donuts they had was seven glaze donuts and some donut holes. I wanted a dozen of assorted donuts. So I left the cashier didn’t seem to care. I think this is a shame for a business.
Atmosphere: 2
Service: 2
My chocolate donut did not taste chocolate at all 😥
Atmosphere: 3
Food: 2
Service: 5
7pm on a Saturday and the door is locked. Looked at reviews and this isn't the first time.
I've stopped here 3 times. I'm just passing through, and every time, my donuts are old and tough. Never fresh. Seems like they were yesterday's.
Atmosphere: 3
Food: 2
Service: 3
Restaurantji Recommends
Always delicious
Never been inside, only been through the drive up window. Everything I order is correct, and always delicious. The drive through is very fast, and the employees are extremely friendly!
Great service and super friendly staff
Donuts are not always FRESH !!! What has changed? (Vinton) Hardy Rd
Yesterday I don't know what those kids were on there was no comprehension I asked for iced coffee they gave me a hot coffee I returned the coffee to get my iced coffee and they repeat it again I asked you for an iced coffee and she goes I don't remember that 😱😭
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