My group of friends and I had THE best experience at Pollard’s last night!! The ahi tuna and crab dip appetizers were amazing as was the crab cake entree! Both the bar/restaurant manager and our server were friendly and attentive!! Our 1st dining experience was top notch and I look forward to visiting again!!
Kaitlyn Welch
Love this place and its staff! Happy to have somewhere in Vinton still open when I get off work. The best crew and management!
Gusto's Pizza Salem
Travis was awesome! Great seasonal drinks! Fantastic mac&cheese and Steak Nachos! Loved the vibe and service
Atmosphere: 5
Food: 5
Service: 5
Tom Austin
We had heard the food was good. It was just OK. Typical Bar / Pub food. Nothing spectacular. The seating arrangements were horrible for a party of 6. The majority of the dining area is set up for 4 tops. The atmosphere is more bar like than a restaurant. Typical "garage" setting with exposed rafters and poor acoustics. Don't expect to be able to have a comfortable conversation. The decor was like something a couple of college dudes would have come up with. Overall, it was very disappointing.
They need to decide if they want to be a loud bar or a mid to upscale restaurant. Trying to be both did not work for us.
Atmosphere: 1
Food: 2
Service: 2
Recommended dishes: Fish and Chips, Coconut Shrimp, Chicken Philly, Philly Cheesesteak
Thomas Hill
First time there it's was nice the food was good service was good one day I will go back and tell all my friends
Atmosphere: 5
Food: 5
Service: 5
Sunni Secrets
As beautiful as the photo is, the entire experience screamed ALL THAT GLITTERS ISNT GOLD—- this may be the longest review ever but hopefully it’ll be received as a complementary consultation for improvement (feel free to donate to my 501c3 if any or all advice is applied ?)
ok so this would’ve technically been my 3RD try, the first two times i solely went for the lobster roll— both times it was unavailable so i left. ultimately the uneasiness in my spirit on the last attempt should’ve been listened to but my stomach said otherwise.
upon walking through the back, as there is no front street parking, we see a sign that says ‘walk to the front to be seated’ only to walk to the front and see a sign that says ‘seat where you’d like’ ? not the biggest deal for an able bodied customer but clearly a sign of improvement, moving forward
upon sitting at the bar, there was no greeting ofc (which ive straddled with either being the result of people being overworked or uncomfortable speaking to those that don’t look like them) either way i began to brace myself for a very long experience as apparently there was only one person working…. there were two other people noticed who sometimes went behind the bar but did absolutely nothing to reduce the pressure for Brooke, the bartender/server/busser
orders were placed & we retreated closer to the fire pit, food had not been cleaned up from previous guests & wasn’t cleaned up until our food was brought out. i ordered the Steakhouse Burger it didn’t come out with the A1 or Worcestershire sauce that was advertised—- AND IT NEEDED IT. i ordered a medium well burger, not sure if sitting it next to the fire for about 10 more mins as i waited for the sauce to give the burger some kind of moisture made it well done but DRY, I’ll leave it at that. my friend ordered the Philly cheese steak and was super unimpressed with the tasteless entree.
We could only force ourselves not to waste so much of the food. Our hearts go out to the employees who are there because the atmosphere itself doesn’t seem healthy… any place that doesn’t put an ounce of LOVE into their food probably isn’t putting a pound of LOVE into the work space & the reviews show that as well, sad.
three strikes & would never patron again.
Atmosphere: 4
Food: 1
Service: 2
Recommended dishes: Lobster Roll
Chris Glass
Food is ok at best, atmosphere is great if you like loud places and drinking which i do ..... The current management team is subpar as of October of 2024... I'll try this place again when they upgrade the management. .. Update ... This is a review of the restaurant solely. You're the one that is bringing up other issues. So, it is an accurate depiction of the management.
Recommended dishes: Chicken Wings
Nikki Sandoval
A nice place to chill out in Vinton.. Atmosphere - A contemporary, industrial resto bar is the vibe of the place. They offer an outdoor bar as well as a green patio. With a sip of cocktail, enjoy an outside area featuring couches and a fire pit.I believe they also have a venue where they perform live at night.
Service - Because it was the weekend, I believe the service was a little understaffed when we visited. The server made an effort to meet our needs and was really kind.
Food - The visual.aesthetic is stunning, but the taste is lacking, making the actual eating experience underwhelming. The grilled chicken is a bit tough to chew, my pasta is bland, and the wings are a little undercooked. But the nachos with beef were delicious.
So if you wanna chill one weekend night, this is a place where you can go
Atmosphere: 5
Food: 3
Service: 4
Recommended dishes: Fish and Chips, Chicken Wings, Chicken Philly, Lobster Roll, Kids Fish & Chips
rob altizer
The wings were great. The main course came piled on top of each other. The burgers are unimpressive. The steak was pretty good. The atmosphere was very good and the service was average.
Atmosphere: 5
Food: 4
Service: 3
Krista Goodwin
Food was not worth what we paid for it. A big part of the menu is only available after 4pm
Noisey just ok management could improve. Poor parking
Eric Mcghee
The service her was excellent. And the salmon was absolutely delicious. I loved the collard greens and one of the biggest baked potatoes I’ve had in a long time. I will definitely be coming back!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish and Chips, Smoked Gouda Mac and Cheese, Chicken Wings
Lucretia Zeno
Beautiful addition to a beautiful town!
Atmosphere: 5
Food: 5
Service: 5
Randy Frango
I had I hopes because of the atmosphere/ outdoor dining/ gas fire place etc. But after ordering our drinks our waitress along with all the other bar staff never came back to check in on us... an hour later!
Atmosphere: 5
Service: 1
Elizabeth
Our waitress Grace was amazing! Very friendly and recommended great drinks and food. Our food was on a wait but she did her best to keep us company in the time being. Food was worth the wait. Very accommodating. Will be back.
My group of friends and I had THE best experience at Pollard’s last night!! The ahi tuna and crab dip appetizers were amazing as was the crab cake entree! Both the bar/restaurant manager and our server were friendly and attentive!! Our 1st dining experience was top notch and I look forward to visiting again!!
Love this place and its staff! Happy to have somewhere in Vinton still open when I get off work. The best crew and management!
Travis was awesome! Great seasonal drinks! Fantastic mac&cheese and Steak Nachos! Loved the vibe and service
Atmosphere: 5
Food: 5
Service: 5
We had heard the food was good. It was just OK. Typical Bar / Pub food. Nothing spectacular. The seating arrangements were horrible for a party of 6. The majority of the dining area is set up for 4 tops. The atmosphere is more bar like than a restaurant. Typical "garage" setting with exposed rafters and poor acoustics. Don't expect to be able to have a comfortable conversation. The decor was like something a couple of college dudes would have come up with. Overall, it was very disappointing.
They need to decide if they want to be a loud bar or a mid to upscale restaurant. Trying to be both did not work for us.
Atmosphere: 1
Food: 2
Service: 2
Recommended dishes: Fish and Chips, Coconut Shrimp, Chicken Philly, Philly Cheesesteak
First time there it's was nice the food was good service was good one day I will go back and tell all my friends
Atmosphere: 5
Food: 5
Service: 5
As beautiful as the photo is, the entire experience screamed ALL THAT GLITTERS ISNT GOLD—- this may be the longest review ever but hopefully it’ll be received as a complementary consultation for improvement (feel free to donate to my 501c3 if any or all advice is applied ?)
ok so this would’ve technically been my 3RD try, the first two times i solely went for the lobster roll— both times it was unavailable so i left. ultimately the uneasiness in my spirit on the last attempt should’ve been listened to but my stomach said otherwise.
upon walking through the back, as there is no front street parking, we see a sign that says ‘walk to the front to be seated’ only to walk to the front and see a sign that says ‘seat where you’d like’ ? not the biggest deal for an able bodied customer but clearly a sign of improvement, moving forward
upon sitting at the bar, there was no greeting ofc (which ive straddled with either being the result of people being overworked or uncomfortable speaking to those that don’t look like them) either way i began to brace myself for a very long experience as apparently there was only one person working…. there were two other people noticed who sometimes went behind the bar but did absolutely nothing to reduce the pressure for Brooke, the bartender/server/busser
orders were placed & we retreated closer to the fire pit, food had not been cleaned up from previous guests & wasn’t cleaned up until our food was brought out. i ordered the Steakhouse Burger it didn’t come out with the A1 or Worcestershire sauce that was advertised—- AND IT NEEDED IT. i ordered a medium well burger, not sure if sitting it next to the fire for about 10 more mins as i waited for the sauce to give the burger some kind of moisture made it well done but DRY, I’ll leave it at that. my friend ordered the Philly cheese steak and was super unimpressed with the tasteless entree.
We could only force ourselves not to waste so much of the food. Our hearts go out to the employees who are there because the atmosphere itself doesn’t seem healthy… any place that doesn’t put an ounce of LOVE into their food probably isn’t putting a pound of LOVE into the work space & the reviews show that as well, sad.
three strikes & would never patron again.
Atmosphere: 4
Food: 1
Service: 2
Recommended dishes: Lobster Roll
Food is ok at best, atmosphere is great if you like loud places and drinking which i do ..... The current management team is subpar as of October of 2024... I'll try this place again when they upgrade the management. .. Update ... This is a review of the restaurant solely. You're the one that is bringing up other issues. So, it is an accurate depiction of the management.
Recommended dishes: Chicken Wings
A nice place to chill out in Vinton..
Atmosphere - A contemporary, industrial resto bar is the vibe of the place. They offer an outdoor bar as well as a green patio. With a sip of cocktail, enjoy an outside area featuring couches and a fire pit.I believe they also have a venue where they perform live at night.
Service - Because it was the weekend, I believe the service was a little understaffed when we visited. The server made an effort to meet our needs and was really kind.
Food - The visual.aesthetic is stunning, but the taste is lacking, making the actual eating experience underwhelming. The grilled chicken is a bit tough to chew, my pasta is bland, and the wings are a little undercooked. But the nachos with beef were delicious.
So if you wanna chill one weekend night, this is a place where you can go
Atmosphere: 5
Food: 3
Service: 4
Recommended dishes: Fish and Chips, Chicken Wings, Chicken Philly, Lobster Roll, Kids Fish & Chips
The wings were great. The main course came piled on top of each other. The burgers are unimpressive. The steak was pretty good. The atmosphere was very good and the service was average.
Atmosphere: 5
Food: 4
Service: 3
Food was not worth what we paid for it. A big part of the menu is only available after 4pm
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Philly Cheesesteak
Restaurantji Recommends
Noisey just ok management could improve. Poor parking
The service her was excellent. And the salmon was absolutely delicious. I loved the collard greens and one of the biggest baked potatoes I’ve had in a long time. I will definitely be coming back!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish and Chips, Smoked Gouda Mac and Cheese, Chicken Wings
Beautiful addition to a beautiful town!
Atmosphere: 5
Food: 5
Service: 5
I had I hopes because of the atmosphere/ outdoor dining/ gas fire place etc. But after ordering our drinks our waitress along with all the other bar staff never came back to check in on us... an hour later!
Atmosphere: 5
Service: 1
Our waitress Grace was amazing! Very friendly and recommended great drinks and food. Our food was on a wait but she did her best to keep us company in the time being. Food was worth the wait. Very accommodating. Will be back.
Loading...