Out of lots of meat, spices, cheese, and veggies. Lettuce was gross and brown. Server was rude and threw my change at me. No straws or anything out, had to ask for. Must be a sign of extremely poor management.
I ordered online for the first time today because of the bogo coupon. Since buying for a family of 4 savings it's nice to have that. I was a little worried my order may not be right since I wouldn't be there when the subways and wrap were put together. Luckily all the ingredients were on everything as a ordered. But the time said 5:55 my food would be ready. I got there on time. Unfortunately it took them 20 minutes longer because they were training someone. In which I understand. We got home to eat, I myself got a wrap. The wrap was not wrapped correctly. Everything fill out of it when I took the first bite! So I'm writing a review so that others are aware and check what you've ordered before leaving the subway location!
Atmosphere: 5
Food: 3
Service: 2
Recommended dishes: Rotisserie-Style Chicken
Encompass Services
I've ordered from this location a few times. I see that there's some negative reviews regarding this location. I usually order with the app, and get pick-up. That being said, you can usually get a better discount, especially when they have buy one, get one free footlong's, ordering with the app. An improvement that can be implemented, would be to have curbside pickup and dedicated pickup parking spots available. Overall, I've experienced good service. The order is ready on time for pickup, and most importantly, it's some good food! 4 🌟
Parking: There's no dedicated curbside pickup parking available.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: All-American Club
Chris Rucker
Sandwiches getting smaller and the help getting worse.
Tyler Beard
My wife went into subway in Vinton, Va. On 5/31/24 for dinner.There was 1 employee behind the counter and 3 outback. There was only 1 person dining and 1 person take out. There was atleast 8 tables and everyone had crumbs and grease on them. I'm not 1 to be rude or complain but I left in disgust.
Atmosphere: 1
Food: 5
Service: 1
Sarah Wilson
Tracie is really the GOAT ! She's so sweet & kind ! I love the way she touches my footling
Atmosphere: 5
Food: 5
Service: 5
Jessica Campbell
Attempted to call the store to confirm my order and address, got hung up on. Called multiple times no answer. Once I received my order items were missing. Go figure they don’t answer when I tried to call back. The quality of the food was not the best in comparison to other restaurants where I order the same exact sandwich.
Food: 2
Service: 1
Teju Patadia
The new management is amazing. The food was fresh and customer service was great!! The staff was very friendly. The restaurant was clean and remodel looks great!! Glad it was taken over by new management because service and food is lot better than before.
Out of lots of meat, spices, cheese, and veggies. Lettuce was gross and brown. Server was rude and threw my change at me. No straws or anything out, had to ask for. Must be a sign of extremely poor management.
Most delicious sub I've had in forever
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Chocolate Chip Cookie, Cold Cut Combo
Worst Sub ever in 5 different states
Vegetarian options: Look down at the floor.
Atmosphere: 1
Food: 1
Service: 1
I ordered online for the first time today because of the bogo coupon. Since buying for a family of 4 savings it's nice to have that. I was a little worried my order may not be right since I wouldn't be there when the subways and wrap were put together. Luckily all the ingredients were on everything as a ordered. But the time said 5:55 my food would be ready. I got there on time. Unfortunately it took them 20 minutes longer because they were training someone. In which I understand. We got home to eat, I myself got a wrap. The wrap was not wrapped correctly. Everything fill out of it when I took the first bite! So I'm writing a review so that others are aware and check what you've ordered before leaving the subway location!
Atmosphere: 5
Food: 3
Service: 2
Recommended dishes: Rotisserie-Style Chicken
I've ordered from this location a few times. I see that there's some negative reviews regarding this location. I usually order with the app, and get pick-up. That being said, you can usually get a better discount, especially when they have buy one, get one free footlong's, ordering with the app. An improvement that can be implemented, would be to have curbside pickup and dedicated pickup parking spots available. Overall, I've experienced good service. The order is ready on time for pickup, and most importantly, it's some good food! 4 🌟
Parking: There's no dedicated curbside pickup parking available.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: All-American Club
Sandwiches getting smaller and the help getting worse.
My wife went into subway in Vinton, Va. On 5/31/24 for dinner.There was 1 employee behind the counter and 3 outback. There was only 1 person dining and 1 person take out. There was atleast 8 tables and everyone had crumbs and grease on them. I'm not 1 to be rude or complain but I left in disgust.
Atmosphere: 1
Food: 5
Service: 1
Tracie is really the GOAT ! She's so sweet & kind ! I love the way she touches my footling
Atmosphere: 5
Food: 5
Service: 5
Attempted to call the store to confirm my order and address, got hung up on. Called multiple times no answer. Once I received my order items were missing. Go figure they don’t answer when I tried to call back. The quality of the food was not the best in comparison to other restaurants where I order the same exact sandwich.
Food: 2
Service: 1
The new management is amazing. The food was fresh and customer service was great!! The staff was very friendly. The restaurant was clean and remodel looks great!! Glad it was taken over by new management because service and food is lot better than before.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Good was prepared as ordered and okay but not great. Service friendly
Atmosphere: 3
Food: 4
Service: 5
Tracey and her crew are great at Sub service. The flat bread is awesome.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies
It is
Food: 3
Service: 2
Better experiences, more recently.
I was under the impression that closing at 9 means closing at 9. Not 8:45…
Service: 1
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