17 Hands Coffee/Robin Simmons Bakery
1830 Kempsville Rd #104, Virginia Beach
(757) 648-1777
Recent Reviews
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The staff were rude. The gentleman that took our order copped an attitude with us when I asked him to repeat himself because I couldn't hear him. Then while waiting for our food we observed another couple enter the establishment and accidentally go behind the counter, which is not clearly labeled or partitioned. The same gentleman got an attitude with them as well.
Their system for getting orders out needs fixed, the staff were not loud enough when announcing order names and left the food after announcing the name only once, not ensuring it gets to the proper customer. This caused much confusion for customers. Our order got confused with another customer who had a similar last name, and similar order. If they labeled their orders properly and stayed with the food for a quick moment like other establishments then this instance could have been avoided. I was so embarrassed by the order mix up that I left without trying the food, so I cannot speak on that, however our sandwich and quiche looked burnt.
A sandwich, quiche, plain coffee, and iced coffee cost $36 before the tip and we waited 30min for it.
Atmosphere: 1
Service: 1
Absolutely above the competition
Atmosphere: 5
Food: 5
Service: 5
I absolutely love 17 Hands. It is rare for me to crave a coffee, but I do from
here. Such kind employees, willing to fix issues quickly if there is any.
Atmosphere: 5
Food: 5
Service: 5
Awesome little coffee and bake shop. They always have quiche on hand. Their sandwiches are delicious and the coffee just right. It's a busy little spot
Atmosphere: 5
Food: 5
Service: 4
Was very busy when walking in, but even through the chatter a buzz was cozy and homey. They just put out butterscotch with rum glaze scones. My girlfriend and I shared it with a iced tuxedo mocha latte. And I am picky about my coffee and have a lot of issues going places and being a snob but this was amazing. The scone wasn't dry, had some moisture and the glaze wasn't too sweet, wasn't sticky and was just enough warmth to not be too much. The coffee was great wasn't too much ice to the point where I feel like I was ripped off and didn't water it down. Actual coffee taste with flavoring enhancing the flavors honestly will recommend this place. For a little small coffee place this was one of the better ones I have gone to.
Atmosphere: 5
Food: 5
Service: 5
Very good scone and good coffee
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bakery
I enjoyed the sweet potato biscuit, Gouda and egg. Just wish they had non pork items. Noise level is little loud. I would not recommend going on the weekends. The owner talks very loud so make sure you cover your ears.😂 I also had a lavender cappuccino ☕️
Atmosphere: 1
Food: 4
Service: 1
I had a decent $8 latte. Tasty, but nothing to write home about. The layout was a bit confusing, and the atmosphere felt loud and overwhelming. On the plus side, the staff were kind, and I got my drink quickly despite how busy it was.
Atmosphere: 3
Service: 5
Love this place!
Atmosphere: 5
Food: 5
Service: 5
My mom and I visited this lovely shop today and it was a pleasure! The man who took our order was so friendly and sang happy birthday to my mom when we mentioned it was her birthday. I tried the birthday cake latte (what a treat!) and my mom tried the tuxedo mocha. We also shared the bacon, egg, & gouda sandwich on a sweet potato biscuit. It was so tasty! We will definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Excellent chai tea, not too sweet. Iced lattes were good, with a wide variety of syrups.
Atmosphere: 5
Food: 5
Service: 5
Coffee and Danish was over 11.00 but it was not bad , I don't see revisiting however. Place was CROWDED and they had certificates/ banners BEST COFFEE HOUSE or something hanging , perfect for college students / late 20's group
Atmosphere: 3
Food: 3
Service: 4
Have tried both quiche Lorraine and the keto spinach & artichoke. Both are delicious coffe is awesome to. The older guy who takes orders is a bit of a grumpy but overall the service is great.
Atmosphere: 5
Food: 5
Service: 4
Amazing flavor of coffee both latte and cappuccino however the cookies were bit over sweet for my taste.
Atmosphere: 5
Food: 5
Service: 5
Super friendly with lots of coffee and bakery options!
Atmosphere: 5
Food: 5
Service: 5
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