They really need to revamp this place. There was ice cream that was not available. The donuts were not thr common ones available. They were closing in 30 minutes, but you should still get good service. We left and went to sweet spot. The best Baskin Robbins is in Hampton. Its a shame.
Edith Viohl
Worst place ever first off its Baskin and Robbins 31 flavors not 16. And the 16 selections that they have suck. The only classic flavors are vanilla and chocolate the rest or not popular but that doesn't matter because there's no toppings for the ice-cream anyway. No how chocolate or caramel not waffle cones or waffle bowls. Not appetizing at all if I want to pay 8 dollars for a plain bowl of ice-cream I'll just go to the store and buy a whole gallon or container of ice-cream and get more. Since this place just has paper bowls and 16 flavors of ice-cream in stock only
Justin Maestri
Flies on the donuts and employees that don’t want to be there. A recipe for success!
Monset Martinez
Bad service, very bad service, it's not ice cream, it's malted,
Daniela F
I placed an order for an ice cream cake and my order was incorrect. I ordered chocolate cake and vanilla ice cream and ended up with vanilla cake and strawberry cheesecake ice cream. I came in, spoke to the manager, and he put an order in for my cake to be remade for the following week (I asked for it to be a week later). Today I came in to pick up the cake that they were making to fix their first mistake and THEY DID NOT HAVE THE CAKE!!! This is completely unacceptable. Now for the second time I do not have the cake I ordered. I will absolutely not be back to this location.
Mel
I visited the Baskin-Robbins on Holland Road and unfortunately had a really poor experience. The almonds in my ice cream tasted old, the ice cream itself was partially melted, and there was very limited flavor variety available. To top it off, they did not have any spoons for the ice cream, which made the whole situation worse. This visit was far from what I expect from a Baskin-Robbins, and I hope management takes steps to improve the quality and service.
N Today
Rude people working here...won't be back!
Atmosphere: 2
Food: 3
Service: 1
roy cooper
There is no customer service here don't even bother coming here I know I definitely will not be back
Atmosphere: 1
Food: 3
Service: 1
R Xaros
Ms. Drea and Rajh are welcoming and provide excellent customer service. They are running the show and deserve all the recognition.
Atmosphere: 5
Food: 5
Service: 5
Sam Lopez
Walked right in, walked back out! Barely had 10 flavors.
They really need to revamp this place. There was ice cream that was not available. The donuts were not thr common ones available. They were closing in 30 minutes, but you should still get good service. We left and went to sweet spot. The best Baskin Robbins is in Hampton. Its a shame.
Worst place ever first off its Baskin and Robbins 31 flavors not 16. And the 16 selections that they have suck. The only classic flavors are vanilla and chocolate the rest or not popular but that doesn't matter because there's no toppings for the ice-cream anyway. No how chocolate or caramel not waffle cones or waffle bowls. Not appetizing at all if I want to pay 8 dollars for a plain bowl of ice-cream I'll just go to the store and buy a whole gallon or container of ice-cream and get more. Since this place just has paper bowls and 16 flavors of ice-cream in stock only
Flies on the donuts and employees that don’t want to be there. A recipe for success!
Bad service, very bad service, it's not ice cream, it's malted,
I placed an order for an ice cream cake and my order was incorrect. I ordered chocolate cake and vanilla ice cream and ended up with vanilla cake and strawberry cheesecake ice cream. I came in, spoke to the manager, and he put an order in for my cake to be remade for the following week (I asked for it to be a week later). Today I came in to pick up the cake that they were making to fix their first mistake and THEY DID NOT HAVE THE CAKE!!! This is completely unacceptable. Now for the second time I do not have the cake I ordered. I will absolutely not be back to this location.
I visited the Baskin-Robbins on Holland Road and unfortunately had a really poor experience. The almonds in my ice cream tasted old, the ice cream itself was partially melted, and there was very limited flavor variety available. To top it off, they did not have any spoons for the ice cream, which made the whole situation worse. This visit was far from what I expect from a Baskin-Robbins, and I hope management takes steps to improve the quality and service.
Rude people working here...won't be back!
Atmosphere: 2
Food: 3
Service: 1
There is no customer service here don't even bother coming here I know I definitely will not be back
Atmosphere: 1
Food: 3
Service: 1
Ms. Drea and Rajh are welcoming and provide excellent customer service. They are running the show and deserve all the recognition.
Atmosphere: 5
Food: 5
Service: 5
Walked right in, walked back out! Barely had 10 flavors.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Was there yesterday, great ice cream great service:)
Atmosphere: 5
Food: 5
Service: 5
Got two milkshakes delivered. They were more milk than ice cream and the cops weren't even filled
Food: 3
Service: 3
Wish I never knew this place existed manager is extremely unprofessional and unsanitary and I feel bad for all the teens that work there for him
The manager is very rude and unprofessional
Wish I never knew this place existed manager is extremely unprofessional and unsanitary and I feel bad for all the teens that work there for him
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