Was there yesterday, great ice cream great service:)
Atmosphere: 5
Food: 5
Service: 5
Dan “the piercing” Man
Got two milkshakes delivered. They were more milk than ice cream and the cops weren't even filled
Food: 3
Service: 3
Megan
Wish I never knew this place existed manager is extremely unprofessional and unsanitary and I feel bad for all the teens that work there for him
Jaiileene Riivera
The lady who works in the drive-thru is so rude, Bad customer service, only because I came “30 minutes” before closing when the website said that they close at 9:00 and I was there at 8:00 so yea very bad customer service.
Harold Rogers
Lazy employees. Messed up my oder!!
Noah Farris
Good ice cream as always, however they didn't have any of the ice cream labeled right and only 2 people on staff for a dual location, COVID?
Chicago
Line is never long always order banana split when I'm craving something sweet.
Andrew Dinmore
Does not have the Ube Coconut advertised that we came out for, or the Tax Crunch, or the wild sherbet.
Theresa Davis
we had a good time. the staff was nice.
Stacie Carpenter
Have never ever had a good experience with customer service. Everyone who works there is rude, everytime.
Horrible slow and rude, the old pale man is always yelling and belittling the staff it's ridiculous!!!
Stephanie Robertson
Ordered online their d.i.y sundae kit and apparently they were out of EVERYTHING . Vanilla ice cream NONE. Cookies an cream NONE. Whipped cream NONE. Cherries NONE. Hot fudge and peanut butter sauce NONE . How are you and ice establishment and run out of basic ice cream and toppings? Beyond disappointing and unreasonable
Tabatha Lambert
On Google, it said they closed at 10pm. Well, we arrived around 7:50pm, walked in and ordered our ice cream, we were disappointed by the limited selections, sat down to eat our ice cream, and then we were rushed out the door at 8pm. The employee said they closed at 8pm and they had to leave. Disappointing experience.
Nicole Florent
They need a lesson in customer service.
Jayden
Just got a doordash order, we ordered a Sunday kit and they were out of the stuff for the Sunday kit. Instead of just giving us two quartz of the ice cream they gave us one scoop of ice cream. The Sunday kit is $30 for two quartz of ice cream and three toppings so why they didn’t just give us the two quartz is beyond me, and when I called them twice both employees were unhelpful /: they didn’t even include the receipt in the bag. Also the milkshake I also got was not good lolEdit: they probably read the order as “Sunday kid’s” because they gave us a kids size Sunday lol, which is understandable. But they still could’ve offered a replacement when I called and I would’ve been happy to pick it up, but nah they just told me to get a refund from doordash /: Should’ve been better customer service since we spent almost $75 there and they’re the ones who made an easily fixable mistake. At least the doordash customer service was nice lmao.
Was there yesterday, great ice cream great service:)
Atmosphere: 5
Food: 5
Service: 5
Got two milkshakes delivered. They were more milk than ice cream and the cops weren't even filled
Food: 3
Service: 3
Wish I never knew this place existed manager is extremely unprofessional and unsanitary and I feel bad for all the teens that work there for him
The lady who works in the drive-thru is so rude, Bad customer service, only because I came “30 minutes” before closing when the website said that they close at 9:00 and I was there at 8:00 so yea very bad customer service.
Lazy employees. Messed up my oder!!
Good ice cream as always, however they didn't have any of the ice cream labeled right and only 2 people on staff for a dual location, COVID?
Line is never long always order banana split when I'm craving something sweet.
Does not have the Ube Coconut advertised that we came out for, or the Tax Crunch, or the wild sherbet.
we had a good time. the staff was nice.
Have never ever had a good experience with customer service. Everyone who works there is rude, everytime.
Restaurantji Recommends
Horrible slow and rude, the old pale man is always yelling and belittling the staff it's ridiculous!!!
Ordered online their d.i.y sundae kit and apparently they were out of EVERYTHING . Vanilla ice cream NONE. Cookies an cream NONE. Whipped cream NONE. Cherries NONE. Hot fudge and peanut butter sauce NONE . How are you and ice establishment and run out of basic ice cream and toppings? Beyond disappointing and unreasonable
On Google, it said they closed at 10pm. Well, we arrived around 7:50pm, walked in and ordered our ice cream, we were disappointed by the limited selections, sat down to eat our ice cream, and then we were rushed out the door at 8pm. The employee said they closed at 8pm and they had to leave. Disappointing experience.
They need a lesson in customer service.
Just got a doordash order, we ordered a Sunday kit and they were out of the stuff for the Sunday kit. Instead of just giving us two quartz of the ice cream they gave us one scoop of ice cream. The Sunday kit is $30 for two quartz of ice cream and three toppings so why they didn’t just give us the two quartz is beyond me, and when I called them twice both employees were unhelpful /: they didn’t even include the receipt in the bag. Also the milkshake I also got was not good lolEdit: they probably read the order as “Sunday kid’s” because they gave us a kids size Sunday lol, which is understandable. But they still could’ve offered a replacement when I called and I would’ve been happy to pick it up, but nah they just told me to get a refund from doordash /: Should’ve been better customer service since we spent almost $75 there and they’re the ones who made an easily fixable mistake. At least the doordash customer service was nice lmao.