The prices here are ridiculously high and the ice cream was mediocre at best. Very disappointed, save your money and just go to 711 or something like that because I feel like I got ripped
Atmosphere: 1
Food: 2
Service: 2
Crystal Hetrick
Good ice cream but very pricey. Got a small cup and it was 8 dollars!
S H
The guy working was really nice. The ice cream was kind of a disappointment.
Terri Vilagos
Great ice cream and non-dairy options but pricey $10 for large cone
Leonard Eubanks
Ice cream was delicious but very overpriced. 2 scoops cost over 9$
Keith Edwards
Viktorija was our courteous server who attended to our requests. The selection of flavors is small and child focused. The room is clean and easy to navigate. With tip a small cone is $11.48. Ouch!
martina Slezak
Their ice-cream varieties are amazing. Tasty ice-cream also with vegan and nondairy options. Even during busy hours scoopers will help you with your ice-cream choice.
Ivan Cancel
The workers skipped my wife to serve the people behind her ignoring her and our kids. When we went to the register and brought the two ladies working (08/11/23 9pm) were extremely rude about it and blamed her. This wouldn’t be such a problem if they didn’t give her so much attitude as she left. I am very disappointed ?
Geraldine Encarnacion
If I could rate this shop a zero. I would! I unfortunately experienced the worst costumer service ever! So disappointed in the Ben and Jerry’s establishment. I have you know that I will write a letter to the company. To let them know how upset and traumatizing this experience was. August 11th, I happened to enjoy my day at Virginia Beach. I was hoping to enjoy some ice cream to end the day with my family. I happen to wait in line for about ten minutes or longer. As soon as it was my turn. One of the ladies ignored me and proceeded to service the family behind me. In front of my kids!!! That deeply upset me. They continued to serve other guests. I know the girls noticed that I wasn’t served, yet they did nothing. I went up to the girl at the register. I told her that I wasn’t served. And what they did wasn’t nice. It was my turn and it wasn’t fair. I actually felt really discriminated. Instead of apologizing. She proceeded to tell me that I should’ve raised my hand up to let them know I’m next? I was in completely shock by the response. I apologized her, telling her I’m sorry because I didn’t know that. Yet she asked me who did it. And then they never even apologized. Instead she rudely asked me if I wanted to be served. At this point, I didn’t even want to eat because I felt deeply discriminated and judged. The worst part, I don’t even look like the people in front of me or behind me. I am Hispanic, I am much darker. The families in front of me and behind didn’t even look like me or my kids. So it was obviously my turn. Yet they did that. That was deeply unfair to me and my family. I left the store in tears and crying because that sincerely broke me because as a person of color, in 2023, we shouldn’t be treating people like this. I understand people make mistakes. But this was simply rough and harsh.
Sara
Very efficient. Even though it was busy and hot outside, we were in and out within 5-7 minutes. It is a very open building which is a very welcoming atmosphere. The ice cream was delicous, considering I don't have Ben & Jerry's often.
Didnt have my flavor. Several ice cream bins were missing and the freezer had empty spaces. Hopefully they restock soon
Cruise Cycle
Loved it, but who doesn't love Ben & Jerrys. Clean store, great staff, great service, for arguably the best hard ice cream to be had. Good location as well, a cool stop on a hot day at the beach. Highly recommended.
Hailey Frantz
It Ben and Jerry’s so of course it’s delicious ice cream and extremely friendly staff.
Dj Guarino
Perfect ice cream shop if you like the brand. They have all the flavors you expect and the service is quick and reliable!
Stephy Rangel
We love B&J and this little shop is really nice. Thanks a lot for the little cup of whipped cream fit my doggy. I love customer service and dog friendly stores and staff
The prices here are ridiculously high and the ice cream was mediocre at best. Very disappointed, save your money and just go to 711 or something like that because I feel like I got ripped
Atmosphere: 1
Food: 2
Service: 2
Good ice cream but very pricey. Got a small cup and it was 8 dollars!
The guy working was really nice. The ice cream was kind of a disappointment.
Great ice cream and non-dairy options but pricey $10 for large cone
Ice cream was delicious but very overpriced. 2 scoops cost over 9$
Viktorija was our courteous server who attended to our requests. The selection of flavors is small and child focused. The room is clean and easy to navigate. With tip a small cone is $11.48. Ouch!
Their ice-cream varieties are amazing. Tasty ice-cream also with vegan and nondairy options. Even during busy hours scoopers will help you with your ice-cream choice.
The workers skipped my wife to serve the people behind her ignoring her and our kids. When we went to the register and brought the two ladies working (08/11/23 9pm) were extremely rude about it and blamed her. This wouldn’t be such a problem if they didn’t give her so much attitude as she left. I am very disappointed ?
If I could rate this shop a zero. I would! I unfortunately experienced the worst costumer service ever! So disappointed in the Ben and Jerry’s establishment. I have you know that I will write a letter to the company. To let them know how upset and traumatizing this experience was. August 11th, I happened to enjoy my day at Virginia Beach. I was hoping to enjoy some ice cream to end the day with my family. I happen to wait in line for about ten minutes or longer. As soon as it was my turn. One of the ladies ignored me and proceeded to service the family behind me. In front of my kids!!! That deeply upset me. They continued to serve other guests. I know the girls noticed that I wasn’t served, yet they did nothing. I went up to the girl at the register. I told her that I wasn’t served. And what they did wasn’t nice. It was my turn and it wasn’t fair. I actually felt really discriminated. Instead of apologizing. She proceeded to tell me that I should’ve raised my hand up to let them know I’m next? I was in completely shock by the response. I apologized her, telling her I’m sorry because I didn’t know that. Yet she asked me who did it. And then they never even apologized. Instead she rudely asked me if I wanted to be served. At this point, I didn’t even want to eat because I felt deeply discriminated and judged. The worst part, I don’t even look like the people in front of me or behind me. I am Hispanic, I am much darker. The families in front of me and behind didn’t even look like me or my kids. So it was obviously my turn. Yet they did that. That was deeply unfair to me and my family. I left the store in tears and crying because that sincerely broke me because as a person of color, in 2023, we shouldn’t be treating people like this. I understand people make mistakes. But this was simply rough and harsh.
Very efficient. Even though it was busy and hot outside, we were in and out within 5-7 minutes. It is a very open building which is a very welcoming atmosphere. The ice cream was delicous, considering I don't have Ben & Jerry's often.
Restaurantji Recommends
Didnt have my flavor. Several ice cream bins were missing and the freezer had empty spaces. Hopefully they restock soon
Loved it, but who doesn't love Ben & Jerrys. Clean store, great staff, great service, for arguably the best hard ice cream to be had. Good location as well, a cool stop on a hot day at the beach. Highly recommended.
It Ben and Jerry’s so of course it’s delicious ice cream and extremely friendly staff.
Perfect ice cream shop if you like the brand. They have all the flavors you expect and the service is quick and reliable!
We love B&J and this little shop is really nice. Thanks a lot for the little cup of whipped cream fit my doggy. I love customer service and dog friendly stores and staff