I Bought Tires online.. I received a Call the day of the scheduled Installation and at first they were trying to reschedule.. Then I was asked what kind of car it was for Because even tho I had given that info it wasn't in the ticket.. Well the tech says these aren't the correct tires.. I said they are the tires that go on my car. Then I was informed they will not Install Tires on aftermarket rims!?!?? So after a little back and forth I'm told I can come in and "Try" to get a refund. Little did I know the "Try" was for real.. Went to tire center first in person and I'm told I can't help you have to go to Customer service.. So Customer service I go.. The first Woman is nice enough and just doesn't have the Authority or know how to give refund.. So eventually maybe 15 min later the manager comes over and says something about a glitch in the system and she can't give me a refund.. So after a little banter I ask"What should I do then, Just leave and y'all keep my 800$" She informs me I should go sit in my car and call Customer service.. I thought I was at a customer service..I ask for the number and then I'm told "Oh, I don't know the number" like huh.. It's in the back of your card and shes done dealing with me.. So I go in car the number is NOT on back of cars by the way.. So I Google it and call.. I'm told It's not BJ's it's my bank.. All the while I'm messaging with my bank the whole time and their telling me it's BJ's holding the money.. I'm told I'm ok ying and there's no way I'm Communicating with them both at the same time. So I ask for a supervisor and I'm met with the same jargin all low level customer service people say. The super has the same resources I have and will come to the same conclusion. I say ok cool can I speak to them Anyway and The guy hangs up.. I call back immediately ask for supervisor and I believe I may have gotten to one, who really knows.. I'm told I need to wait 3-5 business days and then they may have a resolution.. It's a Friday I ordered and set up the work on a Wednesday.. so They 3-5 would be the Next week probably ending n another Friday to wait 2 more days to Maybe get my money back.. Arguing insues and it's going nowhere so I sat good day and hang up.I was told By my bank they would cancel the purchase and mark as fraud so the funds would be immediately available.. I still needed Tires as the ones in the car were all completely work out.. The BJ's tire tech was Terrible, The Manager at customer service was rude and unhelpfull, Their call in customer service are Foreign speaking but wouldn't be an issue but they are super hard to understand..Mind you I had a receipt and Proof the money was withdrawn from my bank.. I went To Discount Tire and they gave me the Same tires I wanted price matched and money off because of the headache with BJs.. I would usually be at BJs every other Day but I have not been back since and I don't think I'll be Renewing my membership.
Kayla H.
If the hours say you're open til 9pm then you should be open until 9pm. This is the second time I've gone to get gas at 850 and they already had the cones blocking all of the entrances.
Ron H.
I had gotten away from using BJs for awhile but recently restarted. The savings is tremendous if you have room to store such big sizes. This location has gone to customer check outs and it's relatively painless and quick
Ivy P.
I'm so happy to see the price of gas continue to drop just in time for the holidays. With everything getting expensive (inflation), being able to gas up your vehicle for under $35.00 is a small blessing. In addition to gas prices going down, BJ's always offer some competitive prices on your everyday needs. Buying in bulk is not for everyone but in this time of giving, you may want to consider sharing with someone in need and BJ's makes that possible.
Marion West
The location is great. It’s not far from my house!
Robert Malone
Gasoline 15 cents cheaper than anywhere else.
Dale C.
I like BJ's. They have a nice variety of items. I feel like it is a lesser version of Costco, but close and less traffic. They seem to have most of the things I need and it's close to home so that's good.
Pete T.
1) Arrived at the BJ's Tire Center located at 2301 Taylor Rd, Chesapeake, Va on 1/2/21 at 8:50 AM for a 9:00 AM scheduled opening. Nobody showed up until 9:15 AM. 2) The reason for my visit was to have my T.I.P.S Tire Sensors replaced. Mechanic stated that they did not have sensors for my vehicle in stock. The mechanic stated that they should have the correct sensors by 1/4/21 and he scheduled an appointment to have them installed. 3) At 2:00 PM on 1/4/21 a different mechanic called to inform me that they did not have the sensors, he didn't know when they would be getting anymore in stock and that they would not be able to help me. He suggested that I go somewhere else for service. 4) I have been buying tires from this particular store for numerous years. I guess that they do not want my business anymore. I scheduled an appointment with Tread Quarters (Chesapeake, Va) who were very accommodating.
LindaLee F.
This store is always clean and the staff pleasant. Specifically, Gwendolyn in the Deli Department! She is a superstar! She's always friendly, smiling (even under her mask) and helpful.
Macy R.
I am impressed with this location. I loved that there was safe parking for people with infants right by the front door. I have also used curbside pickup here before and it was great! The store is very clean and fully stocked. It is a little confusing when you walk in because there is not a clear entrance to walk into the store? Prices are reasonable, staff is friendly! I only wish they carried Huggies diapers, but they do not. The main brand they carry is pampers. That might end up being the reason I switch back to the other big box store. They have a nice toy selection out just in time for Christmas shopping.
The huge signs denying entry to those who are not willing to wear masks that cover both noses and mouths were reassuring that BJs is complying to our governor’s orders. However, many customers chose not to comply without regard to posted rules.
Jamn Haefner
They’ve moved some things around, but still have great deals. I love that I can still use coupons from thr BJs app. Heard paper coupons will be continued soon- yeah!
Seth J.
I wish they would stop letting people set tables to sell you stuff! I'm here to buy food, not switch my cell provider! They'll hunt up and down the aisles and won't take no for an answer! If you see someone approaching you without a BJs red shirt, tell them to buzz off!
Poo P.
This BJs has the potential to be a great club but someone needs to get the food section fixed. It's a mess! The flow and organization of the products all over the store is disorganized. I can find most things but that's only because this is my local bjs. Go to any other bjs and you'll realize how trashy this one is which is a shame.
I Bought Tires online.. I received a Call the day of the scheduled Installation and at first they were trying to reschedule.. Then I was asked what kind of car it was for Because even tho I had given that info it wasn't in the ticket.. Well the tech says these aren't the correct tires.. I said they are the tires that go on my car. Then I was informed they will not Install Tires on aftermarket rims!?!?? So after a little back and forth I'm told I can come in and "Try" to get a refund. Little did I know the "Try" was for real.. Went to tire center first in person and I'm told I can't help you have to go to Customer service.. So Customer service I go.. The first Woman is nice enough and just doesn't have the Authority or know how to give refund.. So eventually maybe 15 min later the manager comes over and says something about a glitch in the system and she can't give me a refund.. So after a little banter I ask"What should I do then, Just leave and y'all keep my 800$" She informs me I should go sit in my car and call Customer service.. I thought I was at a customer service..I ask for the number and then I'm told "Oh, I don't know the number" like huh.. It's in the back of your card and shes done dealing with me.. So I go in car the number is NOT on back of cars by the way.. So I Google it and call.. I'm told It's not BJ's it's my bank.. All the while I'm messaging with my bank the whole time and their telling me it's BJ's holding the money.. I'm told I'm ok ying and there's no way I'm Communicating with them both at the same time. So I ask for a supervisor and I'm met with the same jargin all low level customer service people say. The super has the same resources I have and will come to the same conclusion. I say ok cool can I speak to them Anyway and The guy hangs up.. I call back immediately ask for supervisor and I believe I may have gotten to one, who really knows.. I'm told I need to wait 3-5 business days and then they may have a resolution.. It's a Friday I ordered and set up the work on a Wednesday.. so They 3-5 would be the Next week probably ending n another Friday to wait 2 more days to Maybe get my money back.. Arguing insues and it's going nowhere so I sat good day and hang up.I was told By my bank they would cancel the purchase and mark as fraud so the funds would be immediately available.. I still needed Tires as the ones in the car were all completely work out.. The BJ's tire tech was Terrible, The Manager at customer service was rude and unhelpfull, Their call in customer service are Foreign speaking but wouldn't be an issue but they are super hard to understand..Mind you I had a receipt and Proof the money was withdrawn from my bank.. I went To Discount Tire and they gave me the Same tires I wanted price matched and money off because of the headache with BJs.. I would usually be at BJs every other Day but I have not been back since and I don't think I'll be Renewing my membership.
If the hours say you're open til 9pm then you should be open until 9pm. This is the second time I've gone to get gas at 850 and they already had the cones blocking all of the entrances.
I had gotten away from using BJs for awhile but recently restarted. The savings is tremendous if you have room to store such big sizes. This location has gone to customer check outs and it's relatively painless and quick
I'm so happy to see the price of gas continue to drop just in time for the holidays. With everything getting expensive (inflation), being able to gas up your vehicle for under $35.00 is a small blessing. In addition to gas prices going down, BJ's always offer some competitive prices on your everyday needs. Buying in bulk is not for everyone but in this time of giving, you may want to consider sharing with someone in need and BJ's makes that possible.
The location is great. It’s not far from my house!
Gasoline 15 cents cheaper than anywhere else.
I like BJ's. They have a nice variety of items. I feel like it is a lesser version of Costco, but close and less traffic. They seem to have most of the things I need and it's close to home so that's good.
1) Arrived at the BJ's Tire Center located at 2301 Taylor Rd, Chesapeake, Va on 1/2/21 at 8:50 AM for a 9:00 AM scheduled opening. Nobody showed up until 9:15 AM. 2) The reason for my visit was to have my T.I.P.S Tire Sensors replaced. Mechanic stated that they did not have sensors for my vehicle in stock. The mechanic stated that they should have the correct sensors by 1/4/21 and he scheduled an appointment to have them installed. 3) At 2:00 PM on 1/4/21 a different mechanic called to inform me that they did not have the sensors, he didn't know when they would be getting anymore in stock and that they would not be able to help me. He suggested that I go somewhere else for service. 4) I have been buying tires from this particular store for numerous years. I guess that they do not want my business anymore. I scheduled an appointment with Tread Quarters (Chesapeake, Va) who were very accommodating.
This store is always clean and the staff pleasant. Specifically, Gwendolyn in the Deli Department! She is a superstar! She's always friendly, smiling (even under her mask) and helpful.
I am impressed with this location. I loved that there was safe parking for people with infants right by the front door. I have also used curbside pickup here before and it was great! The store is very clean and fully stocked. It is a little confusing when you walk in because there is not a clear entrance to walk into the store? Prices are reasonable, staff is friendly! I only wish they carried Huggies diapers, but they do not. The main brand they carry is pampers. That might end up being the reason I switch back to the other big box store. They have a nice toy selection out just in time for Christmas shopping.
Restaurantji Recommends
excellent crew......treat the truckers well .
The huge signs denying entry to those who are not willing to wear masks that cover both noses and mouths were reassuring that BJs is complying to our governor’s orders. However, many customers chose not to comply without regard to posted rules.
They’ve moved some things around, but still have great deals. I love that I can still use coupons from thr BJs app. Heard paper coupons will be continued soon- yeah!
I wish they would stop letting people set tables to sell you stuff! I'm here to buy food, not switch my cell provider! They'll hunt up and down the aisles and won't take no for an answer! If you see someone approaching you without a BJs red shirt, tell them to buzz off!
This BJs has the potential to be a great club but someone needs to get the food section fixed. It's a mess! The flow and organization of the products all over the store is disorganized. I can find most things but that's only because this is my local bjs. Go to any other bjs and you'll realize how trashy this one is which is a shame.