Chanello's Pizza #11 Indian River

Online deals don’t work

We went in around 10pm on a Tuesday then waited five minutes for anyone to come take our order (it was empty). We ordered two orders of the bacon cheddar fries and two Philly cheese subs for about 44 dollars. We waited around 30 minutes before we got our food, and it wasn’t good at all. the fries were seven dollars each and there were probably ten fries with barely any toppings, and they were bland and soggy. The subs were also pretty disappointing. There’s wasn’t enough meat and it was equally bland, it was also super dry. Too much bread and too little toppings. The only reason I’m not taking the last star is because there was only two people working, so we sort of understood the wait, but the food wasn’t worth the price or the wait.

Lady has her pants sagging showing what's underneath. The other employee looked at two teenagers that walked in and gave a super disgusting face. These teenagers were more put together then the first employee I mentioned. Highly disappointed in the professional conduct displayed. In just a short amount of time. Food service based occupation at its best. Website showed done. Had

If I could give this store 0 stars I would have because they damn sure don’t deserve the one star I had to give them. Around 12:30 AM I called to make an order young lady answered the phone. She’s unprofessional asking about the specialist. She’s just not giving me the details instead of answering. Yes she says I hang up because IAround 12:30 AM I called to make an order young lady answered the phone. She’s unprofessional asking about the specialist. She’s just not giving me the details instead of answering. Yes she says I hang up because I’m gonna go look at the specials myself online because clearly she’s not giving me the information I need so call back they don’t ask me to hold. They just put me on hold for several minutes so I hang up call back young man answers who claims he’s the manager Well later find out he’s the manager. I’m put a hold for 10 minutes. Ask him do you guys usually leave people in hold for 10 minutes he hangs up on me. I call back. He hangs up on me. I’ll call back. He hangs up on me so I call from a different number. He answers ask him. Did you hang up on me, he said I sure did he said did you lose your attitude to start with? I never had an attitude after I got hung up on you damn right ahead an attitude who wouldn’t so I asked him to speak to the manager several times then he tells me I am the manager and that don’t tell you something I don’t know what will don’t order from these people. Their service sucks. They’re disrespectful and they let people like this run their stores that’s the face of Chinelo‘s Ridiculous. I don’t even like those. I was only ordering there because it was the only place open. I contacted their corporate office and I am currently waiting to be called back, but I strongly feel this guy and this girl needs to be fired cause they are incompetent when it comes to run in the store. I don’t know who decided they had the skills to run a store or to be a manager or whatever but that person needs to be fired too because clearly they’re not good if they think that this person‘s OK with running the store I’m not sure if the cause recorded but I’m hoping so because this guy was extremely rude and I feel corporate should definitely hear how he spoke to me. Don’t waste your time money on this store.

Very efficient and great tasting pizza!

One of the worst pizzas I have ever had. I couldn’t even finish my slice. Frozen pizza from the market would’ve been better.

Did curbside and nobody bothered to come out. Had to go in. Pizza was nasty and brownie was burnt.

Great 0lace to dine in and or carry out .

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Big Boy Cheese Sticks, 20 Inches of Pepperoni Pizza, Garlic Knots

They told me they were closed 40 plus minutes before their stated closing time. Wasting my time and gas

Service: 1

Pizza is absolutely delicious

Atmosphere: 3

Food: 5

Service: 4

We like our stuff cooked well done. They always are on point with how we like it cooked. Been to other locations, definitely love this one. Thanks so much as always!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: 20 Inches of Pepperoni Pizza

We like our stuff cooked well done. They always are on point with how we like it cooked. Been to other locations, definitely love this one. Thanks so much as always!

Pizza was good. Was intrigued to try special sauce...only to discover it is basically ranch...If anyone is wondering.

Food: 5

Service: 4

Arlene & Mike were so sweet & helpful when I picked up my pizza. Thanks for being so nice and quick!

Atmosphere: 5

Food: 5

Service: 5

best pizza in the area and so cheap! wings and garlic knots are also hitters

Atmosphere: 5

Food: 5

Service: 5