I put my order on the app and still had to wait 15 min.
Atmosphere: 4
Food: 5
Service: 3
Sally Miller
Slowest drive thru. Used app for online order.
Food: 5
Service: 3
Terri Dray
I did an order that was close to $70 and it was for delivery when the guy brought it to the door was very kind and I told him that I was short one Cobb salad ($15 ) and he said he would go check it with the store and come back, unfortunately he wasn’t allowed to come back . So I called Chick-fil-A and spoke with Danielle . She was very rude and short with me.. I explain her that I don’t have one of the items and she said well you’re just gonna have to come up here and pick it up. I paid for the delivery. She continuedto be rude by every word that came out of her mouth. I never did got the salad return to me and therefore I won’t be using Chick-fil-A anymore. Horrible customer service. You’re working at a fast food restaurant …
Food: 1
Service: 1
Brian Tardiff
Not sure when things changed with this CFA, but it seems the manners and politeness are no longer emphasized the way they used to be. In my most recent visit, there was a mistake with my order. The associate at the window opted to argue about it with me and to offer to charge me the difference for their mistake. I told him that wasn't necessary and would simply take the incorrect order. It was really a disappointing experience again at this particular store.
Atmosphere: 3
Food: 4
Service: 1
ed boyd
always good
Atmosphere: 5
Food: 5
Service: 5
James Bishop
Drive thru is great, always friendly and super fast. Pickup in store is a little slow but still friendly service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Waffle Fries, Chicken Nuggets
Myron Nahra
Food was hot and delicious as always. The Staff were friendly!
Thanks for sparing no expense and giving me 1 sauce for my 12 nuggets
Atmosphere: 1
Food: 1
Service: 1
JOANN DAUGHERTY
1 star for service is being kind. Picked up soup and took it back to my office for lunch. When I opened the bowl, it was nothing but broth. I just paid over $7.00 for a bowl of broth. Worst is when I called the store, and the young manager Melika was the rudest Chic Fil A worker I have ever encountered. I would not have taken the time to give them a 1 star if it was not for her horrible customer service.
Atmosphere: 1
Food: 1
Service: 1
Nikki
So this chick-fil-a is about 5 mins from where I work. It's usually an easy, fairly quick option for my 30 min lunch break. Not today! I go through the drive thru and order a 30 count grilled nugget meal. The employee says back "30 count nugget" and I politely corrected her and said "grilled, not fried". I go through the line like normal and get my food. As I'm leaving the parking lot, I happen to look at my receipt that says "30 count nugget". So I check the bag and sure enough, there's a fried 30 count. So I park, go inside with just the receipt and politely explain that I didn't get what I ordered and that the drive thru worker put my order in wrong. I'm told that I need to go get the food from my car even though they can see on the receipt that I just bought it not even 5 mins ago but whatever. I go get the food from my car. When I get back inside, I'm told that the grilled nuggets are more expensive so I have to pay the difference which was $3 and some change. So even though YOUR employee put my order in wrong, I'M the one who has to pay the consequences?? So I pay the $3, almost $4 difference. The employee then tells me that she'll take the food that was wrong. I told her I'd be keeping it since I paid for it. She whispers to her "director" (who is not even 2 feet from me) what I said. Her "director" then tells her to tell me that I can't do that. So even though I paid for the original WRONG order, paid EXTRA for THEIR mistake to be corrected and then get the original food that I paid for taken just to get thrown away?? I used to work at chick fil a years ago when they actually valued customer service which clearly they do not anymore. I was offered no apology or any type of compensation whatsoever. I never leave bad reviews. I'd expect this from McDonald's or any other fast food place but not chick fil a. Not sure that I'll be coming back to this location after today.
Food: 4
Service: 1
Brett Maverick
Excellent ??
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Waffle Fries, Chicken Sandwich and Fries, Chicken Nuggets
Gracelyn Mata
The food is pretty good as always and the staff is friendly but every single time I order a cherry coke they give me a regular coke. They even repeat it back as cherry coke and still give me a coke.
Order line was a mess. For some reason my order had to be taken at the pick up door. This all added way too much time.
Terrible service
Always a good nugget
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Waffle Fries, Chick-Fil-A Chick-N-Minis, Chick-Fil-A Waffle Potato Fries, Chicken Nuggets
I put my order on the app and still had to wait 15 min.
Atmosphere: 4
Food: 5
Service: 3
Slowest drive thru. Used app for online order.
Food: 5
Service: 3
I did an order that was close to $70 and it was for delivery when the guy brought it to the door was very kind and I told him that I was short one Cobb salad ($15 ) and he said he would go check it with the store and come back, unfortunately he wasn’t allowed to come back . So I called Chick-fil-A and spoke with Danielle . She was very rude and short with me.. I explain her that I don’t have one of the items and she said well you’re just gonna have to come up here and pick it up. I paid for the delivery. She continuedto be rude by every word that came out of her mouth. I never did got the salad return to me and therefore I won’t be using Chick-fil-A anymore. Horrible customer service. You’re working at a fast food restaurant …
Food: 1
Service: 1
Not sure when things changed with this CFA, but it seems the manners and politeness are no longer emphasized the way they used to be. In my most recent visit, there was a mistake with my order. The associate at the window opted to argue about it with me and to offer to charge me the difference for their mistake. I told him that wasn't necessary and would simply take the incorrect order. It was really a disappointing experience again at this particular store.
Atmosphere: 3
Food: 4
Service: 1
always good
Atmosphere: 5
Food: 5
Service: 5
Drive thru is great, always friendly and super fast. Pickup in store is a little slow but still friendly service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Waffle Fries, Chicken Nuggets
Food was hot and delicious as always. The Staff were friendly!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Nuggets
Restaurantji Recommends
Thanks for sparing no expense and giving me 1 sauce for my 12 nuggets
Atmosphere: 1
Food: 1
Service: 1
1 star for service is being kind. Picked up soup and took it back to my office for lunch. When I opened the bowl, it was nothing but broth. I just paid over $7.00 for a bowl of broth. Worst is when I called the store, and the young manager Melika was the rudest Chic Fil A worker I have ever encountered. I would not have taken the time to give them a 1 star if it was not for her horrible customer service.
Atmosphere: 1
Food: 1
Service: 1
So this chick-fil-a is about 5 mins from where I work. It's usually an easy, fairly quick option for my 30 min lunch break. Not today! I go through the drive thru and order a 30 count grilled nugget meal. The employee says back "30 count nugget" and I politely corrected her and said "grilled, not fried". I go through the line like normal and get my food. As I'm leaving the parking lot, I happen to look at my receipt that says "30 count nugget". So I check the bag and sure enough, there's a fried 30 count. So I park, go inside with just the receipt and politely explain that I didn't get what I ordered and that the drive thru worker put my order in wrong. I'm told that I need to go get the food from my car even though they can see on the receipt that I just bought it not even 5 mins ago but whatever. I go get the food from my car. When I get back inside, I'm told that the grilled nuggets are more expensive so I have to pay the difference which was $3 and some change. So even though YOUR employee put my order in wrong, I'M the one who has to pay the consequences?? So I pay the $3, almost $4 difference. The employee then tells me that she'll take the food that was wrong. I told her I'd be keeping it since I paid for it. She whispers to her "director" (who is not even 2 feet from me) what I said. Her "director" then tells her to tell me that I can't do that. So even though I paid for the original WRONG order, paid EXTRA for THEIR mistake to be corrected and then get the original food that I paid for taken just to get thrown away?? I used to work at chick fil a years ago when they actually valued customer service which clearly they do not anymore. I was offered no apology or any type of compensation whatsoever. I never leave bad reviews. I'd expect this from McDonald's or any other fast food place but not chick fil a. Not sure that I'll be coming back to this location after today.
Food: 4
Service: 1
Excellent ??
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Waffle Fries, Chicken Sandwich and Fries, Chicken Nuggets
The food is pretty good as always and the staff is friendly but every single time I order a cherry coke they give me a regular coke. They even repeat it back as cherry coke and still give me a coke.
Atmosphere: 4
Food: 3
Service: 4
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