Alicia and Kayla make my mornings. Best coffee and vibes to start the day.. that'll do it
Atmosphere: 5
Food: 5
Service: 5
Naomi Eubanks
Disappointing. They didn't have donuts. How is this possible?! Staff needs to be retrained on how to make drinks. I ordered two caramel lattes and one iced coffee and they were all milk without coffee/espresso. One of the lattes didn't even have caramel in it. I would have left a review on the Dunkin Donuts site, but you need the receipt for that and I wasn't given one. The staff was unprofessional and got annoyed when I asked them to repeat back my order. Overall, it was a bad experience.
Atmosphere: 1
Food: 1
Service: 1
Jenina Slicer
The worst location EVER! The employee taking my order laughed at me when I said “yes ma’am” to her, after asking if my order was complete. I asked her to repeat my order back to me and she laughed and asked me to pull around. My order was WRONG!!! I asked for a receipt and was told those aren’t provided. I went inside to speak to someone and was told the manager wasn’t there. My last time at this location.
Atmosphere: 1
Food: 2
Service: 1
christina benton
Went at 3:08pm for a few hot coffees on this cold day only to be told by the young woman they were closed. I look up to see a sign saying they’re closed due to ‘staff shortage’. What a terrible thing for your customers to see… you have not the capability to retain employees enough to successfully run a business. What a shame…. So now when I think about grabbing a coffee, I have to wonder if Dunkin on General Booth is even open for the day… yeah no thanks, I’ll find a new cup of Joe to enjoy, elsewhere.
Chelsea Hall
When I was in Portsmouth my coffee at dunkin was always perfect. I recently moved out here to VA beach and I'm paying 14 dollars for coffee that is 90% of the time TRASH and watered down. I don't think I'll be coming here anymore and it makes my heart sad because it's so close to my house, but if I wanted watered down coffee I'd make it at home and save money. I'm not always asking for perfection, just a decent coffee. And this place ain't it.
Atmosphere: 3
Food: 2
Service: 3
Sue Wolf
Sorry to say they did not have the donuts that I wanted. Employee said that the apple cider donuts are not available at that location, and the apple filled donuts have been discontinued. Aught! It's apple season. It is the fall. No sale from this person.
Service: 5
Carlie Berry
I order a medium caramel machiato and a everything bagel with cream cheese. My coffee is trash and will be going to such all o taste is whole milk, no espresso, no caramel and then my bagel you could at least gave me a knife for to spread the cream cheese. It was a good of cream cheese thrown in the middle of the bagel and slapped together. I dont visit dunkin often but this is enough to make me say never again. Im not a dunking girly and now I understand why. 10.28 for a coffee thats going in the trash and a bagel that I have to either wait to eat or somehow figure out how to spread the cream cheese and not make a mess.
Food: 1
Service: 5
Kyle Myles
Dunkin is my comfort place. Gives me that good ole home feeling.
Atmosphere: 5
Food: 5
Service: 5
Jose Aguirre
Ignorant staff and very rude.
Lisa Kalagayan
This location has a great team. They seem to work well together to complete orders quickly and correctly. They have also been consistently kind. I went to a different location, and the quality of service and food/drink was not great — slow service, burnt-tasting coffee, sloppy sandwich with cold slice of cheese thrown on. Returned to this location and was not disappointed. They seem to always make my order just how I like it — yummy & sweet medium iced coffee with oatmilk, sugar, caramel, and coconut & a warm, well-made sandwich.
There has been a few instances that you guys have gave me incorrect food. Like today 8/3/2025: I had duty the day before and didnt really get sleep so i ordered through the drive-thru & I usually I check the bag. I ordered for me and my husband (2) Reg hashbrowns/ (2) loaded hashbrowns ( no bacon cause I dont eat pork) , (1) Everything bagel mini and an avocado toast w/ no bacon. I got home and everything is loaded with bacon. Like I literally said it multiple times before driving ti the pay window. This is the 3rd time this has happened
Atmosphere: 1
Food: 1
Service: 1
Bradley Bunt
Shuts down at random because they park a semi truck in the tiny lot that shuts the whole place down and the road it sits on.
Atmosphere: 1
Food: 1
Service: 1
Annette Mitchell
The donuts were delicious as always, the cashier wasn't very friendly .
Alicia and Kayla make my mornings. Best coffee and vibes to start the day.. that'll do it
Atmosphere: 5
Food: 5
Service: 5
Disappointing. They didn't have donuts. How is this possible?! Staff needs to be retrained on how to make drinks. I ordered two caramel lattes and one iced coffee and they were all milk without coffee/espresso. One of the lattes didn't even have caramel in it. I would have left a review on the Dunkin Donuts site, but you need the receipt for that and I wasn't given one. The staff was unprofessional and got annoyed when I asked them to repeat back my order. Overall, it was a bad experience.
Atmosphere: 1
Food: 1
Service: 1
The worst location EVER! The employee taking my order laughed at me when I said “yes ma’am” to her, after asking if my order was complete. I asked her to repeat my order back to me and she laughed and asked me to pull around. My order was WRONG!!! I asked for a receipt and was told those aren’t provided. I went inside to speak to someone and was told the manager wasn’t there. My last time at this location.
Atmosphere: 1
Food: 2
Service: 1
Went at 3:08pm for a few hot coffees on this cold day only to be told by the young woman they were closed. I look up to see a sign saying they’re closed due to ‘staff shortage’. What a terrible thing for your customers to see… you have not the capability to retain employees enough to successfully run a business. What a shame…. So now when I think about grabbing a coffee, I have to wonder if Dunkin on General Booth is even open for the day… yeah no thanks, I’ll find a new cup of Joe to enjoy, elsewhere.
When I was in Portsmouth my coffee at dunkin was always perfect. I recently moved out here to VA beach and I'm paying 14 dollars for coffee that is 90% of the time TRASH and watered down. I don't think I'll be coming here anymore and it makes my heart sad because it's so close to my house, but if I wanted watered down coffee I'd make it at home and save money. I'm not always asking for perfection, just a decent coffee. And this place ain't it.
Atmosphere: 3
Food: 2
Service: 3
Sorry to say they did not have the donuts that I wanted. Employee said that the apple cider donuts are not available at that location, and the apple filled donuts have been discontinued. Aught!
It's apple season. It is the fall.
No sale from this person.
Service: 5
I order a medium caramel machiato and a everything bagel with cream cheese. My coffee is trash and will be going to such all o taste is whole milk, no espresso, no caramel and then my bagel you could at least gave me a knife for to spread the cream cheese. It was a good of cream cheese thrown in the middle of the bagel and slapped together. I dont visit dunkin often but this is enough to make me say never again. Im not a dunking girly and now I understand why. 10.28 for a coffee thats going in the trash and a bagel that I have to either wait to eat or somehow figure out how to spread the cream cheese and not make a mess.
Food: 1
Service: 5
Dunkin is my comfort place. Gives me that good ole home feeling.
Atmosphere: 5
Food: 5
Service: 5
Ignorant staff and very rude.
This location has a great team. They seem to work well together to complete orders quickly and correctly. They have also been consistently kind. I went to a different location, and the quality of service and food/drink was not great — slow service, burnt-tasting coffee, sloppy sandwich with cold slice of cheese thrown on. Returned to this location and was not disappointed. They seem to always make my order just how I like it — yummy & sweet medium iced coffee with oatmilk, sugar, caramel, and coconut & a warm, well-made sandwich.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Only 5 hash browns in meal deal
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Donuts, Bagels, Croissant
Nice place.
Atmosphere: 5
Food: 5
Service: 5
There has been a few instances that you guys have gave me incorrect food. Like today 8/3/2025: I had duty the day before and didnt really get sleep so i ordered through the drive-thru & I usually I check the bag. I ordered for me and my husband (2) Reg hashbrowns/ (2) loaded hashbrowns ( no bacon cause I dont eat pork) , (1) Everything bagel mini and an avocado toast w/ no bacon. I got home and everything is loaded with bacon. Like I literally said it multiple times before driving ti the pay window. This is the 3rd time this has happened
Atmosphere: 1
Food: 1
Service: 1
Shuts down at random because they park a semi truck in the tiny lot that shuts the whole place down and the road it sits on.
Atmosphere: 1
Food: 1
Service: 1
The donuts were delicious as always, the cashier wasn't very friendly .
Atmosphere: 5
Food: 5
Service: 4
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