Forgot one of our donuts and we didn’t discover until we were home. There were about 6 people working and we were the only ones in the place. Not a great area, shops are run down. Skip this Dunkin’.
Atmosphere: 1
Food: 1
Service: 1
Sky Umidi
my hashbrowns tasted like they’ve been sitting in the same vat of old oil for days and my bacon feels like an old wet leaf! overall not bad enough to keep me away
Service: 4
Michael Streb
Friendliest crew ever. I pulled up in the drive thru, overheard a conversation and next thing I knew we were all in hysterically within seconds. I love when the crews are happy, warm, and make you feel like you truly are appreciated. That is exactly what happened that morning.
Atmosphere: 5
Food: 5
Service: 5
Johanna Lopez
Very friendly made my coffee perfect. Med. Hot xtra xtra
Atmosphere: 5
Food: 5
Service: 5
Karen Daniels
We went inside to order and we waited 15min. for our order. This seemed like a long time. We were in a rush and we're late to the venue. Other than that all was well. The store very clean, fod was good and hot, our order was correct and the staff were polite and professional.
Atmosphere: 4
Food: 4
Service: 2
abigail nance
The coffee had my stomach hurting and the customer service was bad
Food: 1
Service: 1
Lexi Taylor (Alexis)
Wouldn’t let my 6 yr old who’s been in the car for 3 hours to get to the beach to use the bathroom unless we bought something. Which I deem as crazy. She’s literally 6. One visit and we could’ve understands why the reviews are so poor.
Determined TF
I grabbed an Applefriter and a water, and it was good. The server was friendly, and the service was great.
Diore Tate
I would not recommend this place. The staff has no etiquette whatsoever. I ordered my items, and the young man who helped me was scruffy, rude, and disrespectful. The manager, who appeared unkempt, was just as disinterested. It’s clear they can’t wait to get home and couldn’t care less about their customers. Save your time and money and consider taking your business elsewhere.
I come here almost every morning and they are always nice and have my drink orders pretty decently quickly even if they are busy. The young lady at the drive thru who gave us our drinks this morning around 8 am really brightened my day with how friendly and happy she was! I hope she sees this
Autumn Jennings
This Dunkin donuts definitely needs to work on their customer service do better.
Atmosphere: 1
Tiffany Allen
I ordered a small ice coffee, cream only, extra ice. Server was very friendly. Unfortunately the coffee was incredibly sour I couldn't even drink it. I came back and asked if they might have another batch going that I could have because the coffee tasted so sour. The girl says sure, then proceeded to try to "sneakily" add a drop of liquid sugar (the pump is right there, behind the counter, I have eyeballs) and then dumped the rest of the same batch of coffee I complained about into the cup. She puts it on the counter and it's almost white with cream. I knew this wouldn't be good. I asked her if she put sugar in it (opportunity to fix it! I gave her an out! "Oops, I forgot you said no sugar" but nope). She doubled down. No, no sugar added. Cream only, extra ice. I gave it a try and of course I immediately taste the sugar (I drink this same coffee order nearly every day year round, I'm just visiting the beach this weekend) and also, it's all cream and the coffee is disgusting.
I told her listen I'm a diabetic, I literally can't have sugar in my coffee. I couldn't find any words beyond that and just left the drinks on the counter and walked away. I was not prepared to be gaslit in that moment - I just left. My husband went in later to see if he can get a refund (I told him let's just go but he said that's garbage don't put up with that). The two girls working obviously are going to back each other up and that's fine. Whoever he spoke to first agreed right away to do a refund (thank you!) but the second girl needed a detailed explanation and tripled down on "I can assure you, no sugar was added" ? Just, please, do the refund and let us all move! We're not trying to be sneaky. I just wanted a coffee, your coffee was bad, you tried to make it less sour by adding sugar when I can't have sugar, let's all just get on with our day.
We aren't trying to fight. Just let us leave not mad and without being called liars. ?
I'm sure that the staff here are fine in most cases but please know if a customer doesn't want sugar, don't try to add it intentionally! We know what we want. Every single person has their unique coffee order and they know when it's off.
Also, you should be informed that your coffee is sour and stop serving it instead of re-serving (dumping the bottom of the barrel even) to the same person who complained about that batch.
I would recommend tasting your coffee here before leaving with it.
Atmosphere: 3
Food: 1
Service: 2
Cristiane Bastos Mollardi
First time I went and it was a disappointment. Terrible service.
Forgot one of our donuts and we didn’t discover until we were home. There were about 6 people working and we were the only ones in the place. Not a great area, shops are run down. Skip this Dunkin’.
Atmosphere: 1
Food: 1
Service: 1
my hashbrowns tasted like they’ve been sitting in the same vat of old oil for days and my bacon feels like an old wet leaf! overall not bad enough to keep me away
Service: 4
Friendliest crew ever. I pulled up in the drive thru, overheard a conversation and next thing I knew we were all in hysterically within seconds. I love when the crews are happy, warm, and make you feel like you truly are appreciated. That is exactly what happened that morning.
Atmosphere: 5
Food: 5
Service: 5
Very friendly made my coffee perfect. Med. Hot xtra xtra
Atmosphere: 5
Food: 5
Service: 5
We went inside to order and we waited 15min. for our order. This seemed like a long time. We were in a rush and we're late to the venue. Other than that all was well. The store very clean, fod was good and hot, our order was correct and the staff were polite and professional.
Atmosphere: 4
Food: 4
Service: 2
The coffee had my stomach hurting and the customer service was bad
Food: 1
Service: 1
Wouldn’t let my 6 yr old who’s been in the car for 3 hours to get to the beach to use the bathroom unless we bought something. Which I deem as crazy. She’s literally 6. One visit and we could’ve understands why the reviews are so poor.
I grabbed an Applefriter and a water, and it was good. The server was friendly, and the service was great.
I would not recommend this place. The staff has no etiquette whatsoever. I ordered my items, and the young man who helped me was scruffy, rude, and disrespectful. The manager, who appeared unkempt, was just as disinterested. It’s clear they can’t wait to get home and couldn’t care less about their customers. Save your time and money and consider taking your business elsewhere.
Atmosphere: 1
Food: 1
Service: 1
Always my favorite place
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Dirty everywhere, untrained employees
Atmosphere: 1
Food: 3
Service: 1
I come here almost every morning and they are always nice and have my drink orders pretty decently quickly even if they are busy. The young lady at the drive thru who gave us our drinks this morning around 8 am really brightened my day with how friendly and happy she was! I hope she sees this
This Dunkin donuts definitely needs to work on their customer service do better.
Atmosphere: 1
I ordered a small ice coffee, cream only, extra ice. Server was very friendly. Unfortunately the coffee was incredibly sour I couldn't even drink it. I came back and asked if they might have another batch going that I could have because the coffee tasted so sour. The girl says sure, then proceeded to try to "sneakily" add a drop of liquid sugar (the pump is right there, behind the counter, I have eyeballs) and then dumped the rest of the same batch of coffee I complained about into the cup. She puts it on the counter and it's almost white with cream. I knew this wouldn't be good. I asked her if she put sugar in it (opportunity to fix it! I gave her an out! "Oops, I forgot you said no sugar" but nope). She doubled down. No, no sugar added. Cream only, extra ice. I gave it a try and of course I immediately taste the sugar (I drink this same coffee order nearly every day year round, I'm just visiting the beach this weekend) and also, it's all cream and the coffee is disgusting.
I told her listen I'm a diabetic, I literally can't have sugar in my coffee. I couldn't find any words beyond that and just left the drinks on the counter and walked away. I was not prepared to be gaslit in that moment - I just left. My husband went in later to see if he can get a refund (I told him let's just go but he said that's garbage don't put up with that). The two girls working obviously are going to back each other up and that's fine. Whoever he spoke to first agreed right away to do a refund (thank you!) but the second girl needed a detailed explanation and tripled down on "I can assure you, no sugar was added" ? Just, please, do the refund and let us all move! We're not trying to be sneaky. I just wanted a coffee, your coffee was bad, you tried to make it less sour by adding sugar when I can't have sugar, let's all just get on with our day.
We aren't trying to fight. Just let us leave not mad and without being called liars. ?
I'm sure that the staff here are fine in most cases but please know if a customer doesn't want sugar, don't try to add it intentionally! We know what we want. Every single person has their unique coffee order and they know when it's off.
Also, you should be informed that your coffee is sour and stop serving it instead of re-serving (dumping the bottom of the barrel even) to the same person who complained about that batch.
I would recommend tasting your coffee here before leaving with it.
Atmosphere: 3
Food: 1
Service: 2
First time I went and it was a disappointment. Terrible service.
Atmosphere: 1
Food: 1
Service: 1
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