Dunkin'
627 Independence Blvd, Virginia Beach
(757) 961-2929
Recent Reviews
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I stopped in on Saturday 3/8/25 (early afternoon). A thin young Caucasian gentleman with some facial hair greeted me politely and took my order. His co-worker, a young African-American gentleman brought me out my hot fresh coffee and thanked me.
Both gentlemen called me sir.
The Caucasian employee brought out my sourdough breakfast sandwich (with turkey sausage, egg white, and cheese) all hot, fresh, made to order…and it was a generous portion and looked & tasted perfect. And he even thanked me after serving me order.
On my way out, the African-American employee thanked me again and wished me a good day.
Never judge a book by its cover. I try & live by that. I say that because these two young men looked like older high school students but they carried themselves like mature, courteous professionals.
I wish I would’ve got their names because they are to be commended. Thanks to them, that’s the best experience I’ve ever had at that Dunkin Donuts location. And I’ve been there a lot.
I recommend that they both get a raise and a bonus!
Recommended dishes: Sandwich, Sourdough Breakfast Sandwich, Sausage Egg and Cheese, Bagel
Ordered thru app. Hash browns were cold greasy and stale. The sandwich was ok
Will never come here again! I was ignored waiting at the counter and ended up walking out JUST NOW! I have patience but this was ridiculous especially after I was at the drive thru and was told I’d have to come in to place an order.
When you go through the drive thru and they aren't open during their normal business hours and the staff is standing around inside, they should at least acknowledge you and let you know they are closed. This location seems to be closed quite often during their business hours. Not sure if they just have that many issues and something needs fixed or if the staff is just not wanting to work. Really ruins your day when you're trying to get your coffee and breakfast on the way to work.
Atmosphere: 1
Food: 3
Service: 1
Always good food and great service!
Atmosphere: 5
Food: 5
Service: 5
Why is every time you come to this location in the evening the drive thru doesn't work, the card machines or computers are down, or they are straight up closed hours before their posted closing time. When we come in the mornings everything is great and customer service is great. but anytime we come especially when the one young lady is working they can never seem to take our order. Where is the manager when they are closing early with no warning or having all these issues that you can't order? Seems like she comes up with any excuse to close down early.
Atmosphere: 1
Food: 3
Service: 1
I’ve ordered twice for pick up here and the coffee is good and made how I ordered and was ready when I picked up. For me this is best Dunkin location I’ve been to
Atmosphere: 5
Food: 5
Service: 5
Burnt tots and undercooked food. Couldn’t handle 2 tots burnt bad enough all the food was ruined and 3 egg sandwiches cold/not toasted. Took almost 20 minutes to get my food order. Not worth it.
Atmosphere: 2
Food: 1
Service: 1
The store is supposed to close at 7 but they shut everything down an hour early!
Very fresh doughnuts and this location is located inside the Millers Convenience Store. So yeah, it’s very convenient.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dunkin' Energy, Hash Browns, Sandwich, Iced Macchiato, Dunkin' Refreshers, Maple Sugar Bacon Breakfast Sandwich, Bacon Egg and Cheese, Dunkin' Lemonade Refreshers
Restaurantji Recommends
Show up in an ambulance, on shift. My partner was able to get his order as a walk up in the drive through window. I was denied being able to order. We managed to place an order and then I was still denied as I walked up. Only reason I walked up to the the drive through was because the lobby was closed. Our ambulance doesn’t fit under the covering at the drive through. The girl working was the same girl who gave my partner his order. When I asked for the manager, she informed me she was, however she ended up speaking to the actual manager. Did not get my coffee or breakfast. Way to treat first responders ?
Atmosphere: 1
Service: 1
Lady sitting inside the coffee shop popping pimples, and her companion asking for money.
Atmosphere: 1
Food: 3
Service: 3
No food at 340pm huh
Do you’ll not have like sliding doors for the donut case? I came today after sitting in traffic for 40 minutes and half way through ordering I see not 1 but 6 whole flies in the donut case. No thanks, never coming back here again.
Atmosphere: 1
Food: 1
Service: 1
The two teenagers that were working thought it was more important to talk about what they were going to do that weekend then take care of the customers that were in there. And the manager must not have been on site since the rap music that was playing in the background where every other word was a curse word or the N-word where everybody could hear it. I mean, I know it is just Dunkin’ Donuts, but come on have at least an inkling of respect for your customers ??♂️??♂️
Atmosphere: 1
Food: 2
Service: 1
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