I asked for a number 11 got a complete wrong order was overcharged. Cannot call this location. Something’s wrong with the phone. It’s been like that for a long time. I had another issue months back and they were the problem with the phones. They didn’t give me a receipt And it almost seemed like something shady was going on.
Atmosphere: 3
Food: 1
Service: 2
Wendy Hopkins
Very friendly atmosphere. Fun staff. Great food.
Atmosphere: 5
Food: 5
Service: 5
Jordy Gregory
I don't appreciate Sheydrah charging me for a large meal when I didn't ask for it! It's not okay to snatch things out of customers hands, ignore the customer, roll your eyes then slame the window shut
Atmosphere: 1
Food: 2
Service: 1
Shawn Becker
4:30 pm got the 20 family deal, 7 pieces of chicken all old, dry, and definitely past its quality time. $22 something dollars for dried up chicken! And as I'm sitting at the window waiting for my food, the associates were discussing a problem another customer behind me had with their order..negatively. With all the choices available, I'm highly disappointed I wasted my money here. Better off just going to Walmart and buying their old $2.87 clearance chicken...it tasted just like that dry and choke worthy
Food: 1
Service: 3
J.M. Rodriguez
The Kernal looks good with a tan! His new bucket pieces have gone vintage!
Atmosphere: 5
Food: 5
Service: 5
Geno Sanchez
I usually come here and they give me military discount. But tonight when I show my military ID, I gave her my money. When I got my receipt. I noticed that she didn’t give me the military discount. I asked the cashier politely if they don’t give military discount anymore. She said with a slight attitude we do but I don’t have to give you military discount. So I ask her for the manager. I told the manager that I am a regular to this store and I always get military discount. She said I don’t have to give you military discount with a slight attitude again, so I said OK I will never come here again. I drove off, when I looked at my food. I’m missing my fries, but I was upset and didn’t want to deal with them because I felt the unwelcoming atmosphere from both of them\t. They might just be having a bad day so take it out on the veterans! I just wanna let people know That the store has gone downhill because people have unwelcoming attitudes towards customers. I will notify all my military and veteran friends to steer clearly away from this selective discriminatory KFC. I got a feeling she didn’t like my answer when I told her no to the military family coupon book. So she took out the grudge on my discount. Funny thing is I bought one a week before. Just didn’t have anything I wanted from it.
Atmosphere: 1
Food: 1
Service: 1
Business Service
Had original chicken sandwich...been awhile... delicious!
Atmosphere: 4
Food: 5
Service: 5
Dolly Varney
Service is always pleasant. The bread on my chicken little tasted old like it had been in the freezer for a year. The chicken had a lot of pepper in the skin. For the price yall can do much better. Fresh bread please less pepper in the mix.
Food: 3
Service: 5
Ebony Lawrence
Decided to grab my children KFC nuggests for dinner tonight. The Lady/or little girl in the drive through was EXTREMELY rude for NO apparent reason. She is Brown skin with dreads wears glasses and few face piercing. MAYBE they were overwhelmed for the short staff and the order of 36 nuggets (easy) they were not busy. Most importantly she placed my food inside the bags improper. My nuggets were falling outside of the box. I did mention to her she needs to work on improving her customer service as she was handing me my food. I dread coming to this KFC but it's the only one near by. This location seems like no one appreciate their job they chose.If management was on duty this would have never happened.
Service: 1
Helen D
This location needs new help. We have had several horrible experiences here. Tonight was the worst. We ordered on the app, went to pick up the order and half of it was missing. They put the biscuits in the chicken box which made them soggy. We had to go back for the missing part of the order. The two women working tonight 2/21/25 were very rude on the phone and when we went back to pick up the missing part of the order, the woman handed my husband the bag and he hadn’t even said that is what he was there for and asked her what she was giving him. She did not answer but said just take it and closed the window. She was rude. The man working inside tonight was nice and respectful, the women, not so much. I have owned businesses most of my life and this rude person would not make this mistake twice, she would be relieved of her position to make room for someone who appreciated their job. They have lost our business. I hope management sees this and if you do you need to find better help. Attitude does not sell chicken!
Slow service, just like what seems to be the norm at KFC.Nowadays and they probably wonder why they're having to close stores
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Fried Chicken
Claire
Amazing customer service. They were crazy busy and an hour from closing but I asked if we wait if they'd be able to drop some dark meat. She said she could drop crispy only which was totally fine by us. This is the best spot in the area. Super impressived. These folks should be recognized for their efforts and customer service!!
Stedson Clarke
The girl taking my order was very condescending and rude. We decided not to eat there.
Service: 1
Kelbone Spitz
Floor and tables are always dirty. The employees hate their job and apparently hate the customers as well. Food is awful and the soda machine is a joke. Will not be returning.
Atmosphere: 1
Food: 2
Service: 2
EbbieDebbieTV
The service at the window was exceptional and the girl who assisted me was so nice and polite so this is in NO WAY about her. But my food is horrible. There was so much grease at the bottom of my chicken and every piece of chicken was oily to the point where the skin came off. The chicken was falling apart and not even in a good way. I feel like I wasted money.
I asked for a number 11 got a complete wrong order was overcharged. Cannot call this location. Something’s wrong with the phone. It’s been like that for a long time. I had another issue months back and they were the problem with the phones. They didn’t give me a receipt And it almost seemed like something shady was going on.
Atmosphere: 3
Food: 1
Service: 2
Very friendly atmosphere. Fun staff. Great food.
Atmosphere: 5
Food: 5
Service: 5
I don't appreciate Sheydrah charging me for a large meal when I didn't ask for it! It's not okay to snatch things out of customers hands, ignore the customer, roll your eyes then slame the window shut
Atmosphere: 1
Food: 2
Service: 1
4:30 pm got the 20 family deal, 7 pieces of chicken all old, dry, and definitely past its quality time. $22 something dollars for dried up chicken! And as I'm sitting at the window waiting for my food, the associates were discussing a problem another customer behind me had with their order..negatively.
With all the choices available, I'm highly disappointed I wasted my money here. Better off just going to Walmart and buying their old $2.87 clearance chicken...it tasted just like that dry and choke worthy
Food: 1
Service: 3
The Kernal looks good with a tan! His new bucket pieces have gone vintage!
Atmosphere: 5
Food: 5
Service: 5
I usually come here and they give me military discount. But tonight when I show my military ID, I gave her my money. When I got my receipt. I noticed that she didn’t give me the military discount. I asked the cashier politely if they don’t give military discount anymore. She said with a slight attitude we do but I don’t have to give you military discount. So I ask her for the manager. I told the manager that I am a regular to this store and I always get military discount. She said I don’t have to give you military discount with a slight attitude again, so I said OK I will never come here again. I drove off, when I looked at my food. I’m missing my fries, but I was upset and didn’t want to deal with them because I felt the unwelcoming atmosphere from both of them\t. They might just be having a bad day so take it out on the veterans! I just wanna let people know That the store has gone downhill because people have unwelcoming attitudes towards customers. I will notify all my military and veteran friends to steer clearly away from this selective discriminatory KFC. I got a feeling she didn’t like my answer when I told her no to the military family coupon book. So she took out the grudge on my discount. Funny thing is I bought one a week before. Just didn’t have anything I wanted from it.
Atmosphere: 1
Food: 1
Service: 1
Had original chicken sandwich...been awhile... delicious!
Atmosphere: 4
Food: 5
Service: 5
Service is always pleasant. The bread on my chicken little tasted old like it had been in the freezer for a year. The chicken had a lot of pepper in the skin.
For the price yall can do much better.
Fresh bread please less pepper in the mix.
Food: 3
Service: 5
Decided to grab my children KFC nuggests for dinner tonight. The Lady/or little girl in the drive through was EXTREMELY rude for NO apparent reason. She is Brown skin with dreads wears glasses and few face piercing. MAYBE they were overwhelmed for the short staff and the order of 36 nuggets (easy) they were not busy. Most importantly she placed my food inside the bags improper. My nuggets were falling outside of the box. I did mention to her she needs to work on improving her customer service as she was handing me my food. I dread coming to this KFC but it's the only one near by. This location seems like no one appreciate their job they chose.If management was on duty this would have never happened.
Service: 1
This location needs new help. We have had several horrible experiences here. Tonight was the worst. We ordered on the app, went to pick up the order and half of it was missing. They put the biscuits in the chicken box which made them soggy. We had to go back for the missing part of the order. The two women working tonight 2/21/25 were very rude on the phone and when we went back to pick up the missing part of the order, the woman handed my husband the bag and he hadn’t even said that is what he was there for and asked her what she was giving him. She did not answer but said just take it and closed the window. She was rude. The man working inside tonight was nice and respectful, the women, not so much. I have owned businesses most of my life and this rude person would not make this mistake twice, she would be relieved of her position to make room for someone who appreciated their job. They have lost our business. I hope management sees this and if you do you need to find better help. Attitude does not sell chicken!
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Slow service, just like what seems to be the norm at KFC.Nowadays and they probably wonder why they're having to close stores
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Fried Chicken
Amazing customer service. They were crazy busy and an hour from closing but I asked if we wait if they'd be able to drop some dark meat. She said she could drop crispy only which was totally fine by us. This is the best spot in the area. Super impressived. These folks should be recognized for their efforts and customer service!!
The girl taking my order was very condescending and rude. We decided not to eat there.
Service: 1
Floor and tables are always dirty. The employees hate their job and apparently hate the customers as well. Food is awful and the soda machine is a joke. Will not be returning.
Atmosphere: 1
Food: 2
Service: 2
The service at the window was exceptional and the girl who assisted me was so nice and polite so this is in NO WAY about her. But my food is horrible. There was so much grease at the bottom of my chicken and every piece of chicken was oily to the point where the skin came off. The chicken was falling apart and not even in a good way. I feel like I wasted money.
Atmosphere: 2
Food: 1
Service: 5
Recommended dishes: Fried Chicken
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