KFC
4253 Holland Rd, Virginia Beach
(757) 495-8343
Recent Reviews
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Poor service and the staff were very unprofessional.
Atmosphere: 1
Food: 1
Service: 1
I will never go back unprofessional and rude. I ask for refund and the guy responds was they don’t do refunds with my receipt. And he lie and said he was the manager
Atmosphere: 1
Food: 1
Service: 1
Wish I can give them Zero stars. Came through the drive thru to order my dinner it was an older black with dark finger nails messed up my simple order and when I try to correct it he wasn’t friendly and very and very unprofessional. So I came inside and requested to speak to the GM a young mix lady went to get him and a mid age white man said he was I ask for his name he refused to give me his name and refused to correct order and refused refund so I told him I’m calling corporate then he proceeded to fix order… worst KFC ever
I go to this location all the time. But tonight 11/4 was a problem. I order my food, I pay for it and then am told they dont have what I ordered and dont do refunds. Then I choose the chicken little sandwich which they had to make fresh. I waited. When I recieved my meal, there was no biscuit, no straw and they smothered both my sandwiches in massive amounts of mayo. Unacceptable
Atmosphere: 1
Food: 2
Service: 1
Great service,hot food and cold drinks!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mashed Potatoes \u0026 Gravy, Taste of KFC 2 PC Deal, 8 PC Chicken Meal, 20 PC Hot \u0026 Spicy Wings
Best KFC round here, never give me slimy tenders like the KFC by Cinema Cafe, they take chicken seriously
Atmosphere: 4
Food: 5
Service: 5
I ordered original recipe and it did not taste like kfc at all. It tasted like the local grocery stores fried chicken that I sometimes buy. I'm very disappointed and I won't be going to that location anytime soon. It's too costly to not be satisfied
Ok, but dem wings be small as heck.🙄
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Wings, Mashed Potatoes \u0026 Gravy
No potato wedges.
Food: 1
It was a horrible experience, the place was freezing cold, the chicken was old and not fresh at all and the service was extremely slow. This makes it apparent that customer service is not important or considered.
Atmosphere: 1
Food: 1
Service: 2
Restaurantji Recommends
Drive thru pick up. Still the great KFC!
Atmosphere: 5
Food: 5
Service: 5
I haven't been to a KFC in years, but everything was pretty tasty. The original recipe is still good
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Fried Chicken, Cole Slaw, Mashed Potatoes \u0026 Gravy
Stopped to buy the Tuesday $20 meal with 2 family size sides. Got home and there was no gravy included. Went back with receipt to get gravy. No apology, no nothing. The family size side of potatoes did not have very many potatoes in it.
Just left this place and had a disappointing experience. We received our order and noticed a missing side of mac and cheese. When we circled back to let them know, the staff actually asked my wife if she had checked the bag—as if it was our responsibility to catch their mistake. Seriously? That level of customer service is unacceptable. What happened to double-checking orders before handing them out? It’s frustrating when you pay for something and still have to deal with this kind of attitude.
Atmosphere: 1
Food: 1
Service: 1
Very quick when using app.
Atmosphere: 3
Food: 4
Service: 4
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