KFC

6544 Indian River Rd, Virginia Beach
(757) 420-9516

Recent Reviews

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Cary Nicholas

I placed an order from this Kentucky Fried chicken that closes at 12 midnight At 11:19 PM. To clarify 40 minutes before they close. My driver was told when they got to the window at 11:30 PM that KFC didn’t have any of my items. Which I found funny when the only item I ordered was chicken. Since when does KFC not have chicken. Moreover, why is the store closing 40 minutes before it’s scheduled to close. I think the general manager needs to get involved here because clearly somebody’s not doing what they’re supposed to do. Do not ever order from this location because if they behave this recklessly at night and disregard their customers to this extent, I can only imagine how they disregard their customers during the day. With as bad as the job market is right now you would think people would handle their jobs with care, but clearly whoever was irresponsible enough to close the store 40 minutes before it was due to close doesn’t want their job anymore.

Dishanon Haskins

I wish I could give no stars. It’s currently 11:10pm. Whoever the lady working in drive thru needs another job that she likes. I ordered online because 2 cars in the drive thru didn’t move for 20 minutes. I get to the speaker to let her know I ordered online and she is like “I don’t have your order!” Only to come back two minutes later with dead silence on the speaker to let me know they do have my order just no fries and no sweet tea, ok that’s cool but customer service is not her strong point put her on the grill or something definitely not the front line! No matter what you do, do it to perfection or fake it until you make it. It’s a lot of people out here that need a job I suggest KFC start recruiting. It’s ridiculous. I will never come here again. This happened to me twice will not make it a third time.

D Brady

Ordered online. Food is currently 25 minutes late. Waiting on nuggets. Not a person has come inside to order in that time. Seen maybe 5 go through drive thru. Ridiculous. Update: French fries (or lack there of) were cold. Probably because they sat in the bag for 25 minutes waiting on the nuggets. Missing 1 sauce and no straws. Drive to the next nearest KFC. You will still have your food before this pace.

Jade D

Tonight when I went there they seemed short- staffed so there was a slight wait time, but the food was worth it. The cashier at the window, Curtis, was very pleasant. He was taking orders and collecting payments at the window, making drinks, etc. but was not rude and kept his composure. Things like that make a difference. Thank you :)

Marion Sandhoff

I know people come here to complain but I'm not here for that. The beautiful lady at the register today made my day. I wasn't haven't a good day but when I walked in the door she made my day. She's the sweetest person I've seen today. I just wanted to bring some attention to her. I'm sorry I didn't get her name.

Kathy Rodriguez

Don't waste your money. $25.00 for a 8 pieces of chicken. Only chicken. The chicken was over cooked and the fry oil tasted like it hadn't been changed in a very long time. Very very greasy. Will not be going to this place again.

assass1nyt T

Good music, good sandwiches.

Atmosphere: 5

Food: 5

Service: 5

Deanna Devine

My husband ordered a chicken sandwich around 1pm today for takeout. He watched the lady preparing the food in the back as there was a pretty long wait. She dropped the chicken patty on the floor and proceeded to pick it up and put his sandwich together with it. She wrapped everything up and brought him his bag. He said you're serious that you're going to give that to me? She acted like she didn't know. He said you know what you did I saw it. She apologized and turned back to go make another one. He looks away as she's making it and a man standing next to him taps him and tells him she just dropped it again. At that point it had been 30 mins of waiting and he asked for a refund. Was treated like he was the problem. This is absurd corporate needs to get involved over here before this location goes out of business. Y'all trying to get somebody sick.

Atmosphere: 1

Food: 1

Service: 1

Sabali Route

Typical fast-food,
But I was very disappointed with the cleanliness of the food prep area.
The lobby area was ok The tables looked clean but the floor and common area could use more attention.
I didn't go into the restroom judging by the other areas I felt it would be a waste of my time.
Definitely my last time visiting this location!!

Atmosphere: 1

Food: 2

Service: 3

Tahanee Bray

They gave me a little bit of nachos my 1 year old great neice could have ate those. Kitchen dirty , service ok, workers talking too loud and singing too loud.

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: Pot Pie Combo

Dustin Hoskins

Just turn it into a parking lot

Atmosphere: 1

Food: 1

Service: 1

Michelle McDonald

Did a mobile order, thought it would be quicker. Ha, not. To top it off my food was ready and waiting, just not in the mobile pick up. When I asked at the counter I was told to wait. After getting another customers order she checked and order sitting behind the counter and asked about it and low and behold it was mine. Not in the mobile pick up area where it should have been. At least this time they had chicken. Last time I tried to order fried chicken I was told they were out. How can a KFC be out of chicken.

Atmosphere: 3

Food: 2

Service: 2

Recommended dishes: Chicken Box

Annie Jackson

Got a 3 piece chicken box.
15 min. Wait. Got home it was as hard as could be and small portions. Full of salt. Never again.

David Jones

They forgot the gravy for the not totally cooked mashed potatoes.

Parking: Plenty

Wheelchair accessibility: Yes

Atmosphere: 4

Food: 3

Service: 5

Recommended dishes: French Fries, Fried Chicken

N. Nic

Firstly it would be nice to greet customers before telling them to wait. I waited in silence at the drive thru for minutes without the staff coming back to let me know how much longer I would have to wait. I ended up driving off after just sitting with no explanation

Service: 1

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