Had a door dash I only got chicken & biscuits no sides no nugget then the store didn’t wanna answer the phone while calling back
Food: 1
Service: 1
Christopher Cushman
Slowest drive through ever
Ledre Cofield
I made an online order for a 3pc meal with 2 thighs and a drumstick. I was given a sealed bag after having to wait though I ordered all in advance. When I get home I have 3 drumsticks. I am not pleased.
Atmosphere: 1
Food: 1
Service: 2
Jordyn Robinson
Terrible service
Atmosphere: 1
Food: 1
Service: 1
Chris S
Very slow location. Often out of certain items. Not always the best quality. Customer service can be lacking. If you have other options, I'd go with those over ordering food from here.
Atmosphere: 2
Food: 2
Service: 1
nancee Alvarez
Normally receive good service and good food today they were slow as molasses tried to hand me a cup of freeze with it all over the outside of the cup didn’t bother give me napkins so today they get it one star cause I can’t give none
Atmosphere: 1
Food: 3
Service: 1
0 0
Probably over rated it,the lady that waited on us was polite every thing else was not so good,service was terrible had to repeat out order 3 times,a four minute wait turned into 24 minutes and had to go inside to retrieve our order which took even longer and dealing with customers that didn't think I had the rite to inquire about my order,which I understand,shouldn't have had to,and for them being held up to cook our food which if they had to cook it u would expect it to be hot when u get it,well it was anything but,so yes everything was bad,this is not the first time eating there but had been a while(11/2yrs)was the same then as well,so will not be returning
Atmosphere: 2
Food: 2
Service: 2
Kara Harlan
Husband and I stopped here on our way home to grab a bite to eat because I was really craving some saucy Korean bbq nuggets. Wait time took a while and by the time we finally get home I’m hungry and ready to eat. Not thinking much of it I start to dig in thinking I’m about to bite into a delicious chicken nugget when lo and behold, my teeth come in contact with a bone 🦴 Apparently they gave me wings. I never ever get my order correct when I get KFC here.. I just wanted some nugs 😭 and the Korean bbq flavor is my favorite, it’s so good. Mind you, I have nothing against wings, but when you order nuggets one does not expect bones 💀💀 I’ve had my saucy nugs either given as a different flavor entirely, given plain nuggets with the sauce as a side condiment, or have had my nuggets left completely out of the order. I think if I’m going down Indian River I’ll just stick to McDonald’s for my nugget fix 🫠 (ps the stars for food is rated higher because Taco Bell is still good)
Food: 3
Service: 1
Ashunda Moss
I ask for a 3 piece wings & a biscuit a female at the intercom told me that she couldn't serve me a 3-piece wings alone I never in my life heard of such a thing thanks to her KFC just lost a customer at this location.
Service: 1
Mitchell Dunlow
When is the corporate office going to do something about kfc on Indian River rd they run out of chicken at 7 pm they are just giving customers what ever is left I ordered a wleg and thi and got a breast and and wing every time I go to this particular one it’s always something don’t know who manager is but you need to fire this is not an isolated situation it’s every time I go here and will be my last pollards chicken even taste better than kfc
I ordered on line it's supposed to be done by 6:30 pm and now it's 7:30 pm and still no food
Rl Fuller
Order 2 piece meal, biscuit was only thing edible Chicken was cold, Cole slaw had a weird smell definitely was expired and potatoes very pastee 🤢. Attempted to call to at least let them know to throw out that Cole slaw before someone gets sick, no one ever answered the phone. Will NEVER order from this location again EVER! Save your stomach and bypass!!
Atmosphere: 1
Food: 1
Service: 1
Cary Nicholas
I placed an order from this Kentucky Fried chicken that closes at 12 midnight At 11:19 PM. To clarify 40 minutes before they close. My driver was told when they got to the window at 11:30 PM that KFC didn’t have any of my items. Which I found funny when the only item I ordered was chicken. Since when does KFC not have chicken. Moreover, why is the store closing 40 minutes before it’s scheduled to close. I think the general manager needs to get involved here because clearly somebody’s not doing what they’re supposed to do. Do not ever order from this location because if they behave this recklessly at night and disregard their customers to this extent, I can only imagine how they disregard their customers during the day. With as bad as the job market is right now you would think people would handle their jobs with care, but clearly whoever was irresponsible enough to close the store 40 minutes before it was due to close doesn’t want their job anymore.
Had a door dash I only got chicken & biscuits no sides no nugget then the store didn’t wanna answer the phone while calling back
Food: 1
Service: 1
Slowest drive through ever
I made an online order for a 3pc meal with 2 thighs and a drumstick. I was given a sealed bag after having to wait though I ordered all in advance. When I get home I have 3 drumsticks. I am not pleased.
Atmosphere: 1
Food: 1
Service: 2
Terrible service
Atmosphere: 1
Food: 1
Service: 1
Very slow location. Often out of certain items. Not always the best quality. Customer service can be lacking.
If you have other options, I'd go with those over ordering food from here.
Atmosphere: 2
Food: 2
Service: 1
Normally receive good service and good food today they were slow as molasses tried to hand me a cup of freeze with it all over the outside of the cup didn’t bother give me napkins so today they get it one star cause I can’t give none
Atmosphere: 1
Food: 3
Service: 1
Probably over rated it,the lady that waited on us was polite every thing else was not so good,service was terrible had to repeat out order 3 times,a four minute wait turned into 24 minutes and had to go inside to retrieve our order which took even longer and dealing with customers that didn't think I had the rite to inquire about my order,which I understand,shouldn't have had to,and for them being held up to cook our food which if they had to cook it u would expect it to be hot when u get it,well it was anything but,so yes everything was bad,this is not the first time eating there but had been a while(11/2yrs)was the same then as well,so will not be returning
Atmosphere: 2
Food: 2
Service: 2
Husband and I stopped here on our way home to grab a bite to eat because I was really craving some saucy Korean bbq nuggets. Wait time took a while and by the time we finally get home I’m hungry and ready to eat. Not thinking much of it I start to dig in thinking I’m about to bite into a delicious chicken nugget when lo and behold, my teeth come in contact with a bone 🦴 Apparently they gave me wings. I never ever get my order correct when I get KFC here.. I just wanted some nugs 😭 and the Korean bbq flavor is my favorite, it’s so good. Mind you, I have nothing against wings, but when you order nuggets one does not expect bones 💀💀 I’ve had my saucy nugs either given as a different flavor entirely, given plain nuggets with the sauce as a side condiment, or have had my nuggets left completely out of the order. I think if I’m going down Indian River I’ll just stick to McDonald’s for my nugget fix 🫠 (ps the stars for food is rated higher because Taco Bell is still good)
Food: 3
Service: 1
I ask for a 3 piece wings & a biscuit a female at the intercom told me that she couldn't serve me a 3-piece wings alone I never in my life heard of such a thing thanks to her KFC just lost a customer at this location.
Service: 1
When is the corporate office going to do something about kfc on Indian River rd they run out of chicken at 7 pm they are just giving customers what ever is left I ordered a wleg and thi and got a breast and and wing every time I go to this particular one it’s always something don’t know who manager is but you need to fire this is not an isolated situation it’s every time I go here and will be my last pollards chicken even taste better than kfc
Atmosphere: 1
Food: 1
Service: 3
Restaurantji Recommends
Just don't.
Atmosphere: 1
Food: 2
Service: 1
Filthy to the fullest existent
Atmosphere: 1
Food: 1
Service: 1
I ordered on line it's supposed to be done by 6:30 pm and now it's 7:30 pm and still no food
Order 2 piece meal, biscuit was only thing edible Chicken was cold, Cole slaw had a weird smell definitely was expired and potatoes very pastee 🤢. Attempted to call to at least let them know to throw out that Cole slaw before someone gets sick, no one ever answered the phone. Will NEVER order from this location again EVER! Save your stomach and bypass!!
Atmosphere: 1
Food: 1
Service: 1
I placed an order from this Kentucky Fried chicken that closes at 12 midnight At 11:19 PM. To clarify 40 minutes before they close. My driver was told when they got to the window at 11:30 PM that KFC didn’t have any of my items. Which I found funny when the only item I ordered was chicken. Since when does KFC not have chicken. Moreover, why is the store closing 40 minutes before it’s scheduled to close. I think the general manager needs to get involved here because clearly somebody’s not doing what they’re supposed to do. Do not ever order from this location because if they behave this recklessly at night and disregard their customers to this extent, I can only imagine how they disregard their customers during the day. With as bad as the job market is right now you would think people would handle their jobs with care, but clearly whoever was irresponsible enough to close the store 40 minutes before it was due to close doesn’t want their job anymore.
Atmosphere: 1
Service: 1
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