McDonald's

5236 Providence Rd, Virginia Beach
(757) 467-0081

Recent Reviews

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RA BO

Average service. Plenty of room for improvement all around!

Atmosphere: 3

Food: 3

Service: 3

Xavier Williams

About a week ago I picked up a Big Mac meal as I usually do. I noticed the Big Mac was made very sloppily and over dressed like who ever made it didn’t care but didn’t think too deep about it. 3 hours later my throat started to hurt like crazy. Thinking I may just have a sore throat from weather constantly changing I got some lozenges throat numbing spray etc nothing worked . Dear with the intense pain to swallow for about 2 more days then immediately hit an urgent care. Got diagnosed with strep A. Never had it before. No one around me was sick and I mostly stay away from folks. Who ever cooked the burger either was sick themselves or crossed contaminatinated. I WONT BE GOING BACK.One of the worse pains I ever felt in my life couldn’t even swallow my own saliva.

Hunter Hearne

Did curbside pickup for $5 meal deal, they forgot the sandwich 😐 like just.. how?

Atmosphere: 1

Food: 1

Service: 1

Edward Havens Jr

Simple QP , no cheese, no onion, means nothing on bun but ketchup. Fries were mixture of hot, cold, soggy, and burnt up..... but the coke was cold.... employees got attitude when asked to fix QP.

Atmosphere: 4

Food: 2

Service: 2

Owen Hall

Best food and nearby

Atmosphere: 5

Food: 5

Service: 5

Keith Pitts

Visited today in the evening 8/10 and went through the drive through. The receipt has KS#13 and McDonald's restaurant 22468 listed. First order was a Dbl Qtr Ch MI-Lrg this the second time they've given me a Medium drink!
That isn't the worst of it all though, the person taking the drive thru order had an attitude along with her direct supervisor to the point when asked about the free apple pies they said we aren't doing that now he talked over her into system. Which wasn't true! This is third or fourth time in numerous weeks of ordering that we were told no and upon the next trip we'd get the free apple pies with the combo meal. The person at the window was rude and shut the window while speaking.
We've been going here for years, and this particular shift is horrible with a degrading attitude toward us as customers.
This trip makes me wonder if I want to go back. Notice the food is great is the service with certain shifts that are issues!

Atmosphere: 2

Food: 5

Service: 1

Nicole D

The best food I've had from any McDonald's in years

Food: 5

Service: 5

Bethany Durham

Myles the manager was so nice I super appreciate him so professional and polite! We need more like him!

Christian

forgot my large drink got 3 different burgers messed up and one of them had a giant hair in it, this is disgusting one of the worst mcdonald’s i’ve ever been to

Atmosphere: 1

Food: 1

Service: 1

Kevin Gonzalez-Pajaro

If I could give zero stars, I would. My recent visit to this McDonald’s was beyond unacceptable. The staff behind the counter were not only rude and dismissive, but their behavior was blatantly racist. I was treated with clear disrespect from the moment I walked in — ignored, talked down to, and served with a nasty attitude while others were greeted kindly and helped without issue.

I came in expecting basic courtesy — not to be sneered at, spoken to with hostility, or made to feel like I didn’t belong. It’s 2025, and I can’t believe I still have to deal with this kind of disgusting, discriminatory behavior at a fast food chain. Management should be ashamed. I don’t care how busy you are — there is never an excuse for treating people this way.

Fix your staff. Train them properly. Hold people accountable. I’ll never step foot in this location again, and I’ll be telling everyone I know to do the same.

Atmosphere: 1

Food: 1

Service: 1

janis smith

The double cheeseburger with ketchup and cheese..sounds easy, right? You'd be surprised..any way..these folks got my order correct on the 1st try!!

Atmosphere: 5

Food: 5

Service: 5

Zane B

2nd worse mc d's in the area. long lines and waits for wrong orders. Ordered a mc double no onions got a single only onions.

Terry Tansey

Ordered from kiosk. No receipt. Stood by register for 5 minutes to get receips. Workers just look at you. Then 15 minutes to get a cup og coffee. They need to work on surving customers in the store and not just the drive thru.

Kiya Pryor

Having a cheat night and decided to get the nuggets. For today’s society norms this is good priced cheap food. The customer service was amazing from the moment I hit the drive through. I wish I got the lady’s name who took my order she was very patient and gave good vibes at the window and shout to Zion for outstanding customer service and really making someone’s night bright! 10/10 highly recommended for cheat nights

Allen Jarvis

Shana Willis and her stuff was great and the food and services😇

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