Wish I could rate them a zero.. that would be preferable. Just keep driving and don’t pull into this McDonald’s.. ever. You’re welcome.
Atmosphere: 1
Food: 1
Service: 1
Jeremy Henderson
Horrible service. Never was able to get food. Workers are unprofessional and rude.
Atmosphere: 1
Food: 1
Service: 1
Bridget Griffen
Slowest service and not the brightest people working
Katherine Kauffman
They take over 15 minutes even with no one in line at the drive through. This has happened several times. I don’t know what is going on in there but they should just shut down if they don’t have enough staff or management.
Kennedy Denardo
I swear you guys hire every crack head you set your eyes on. Worst mcdonalds in the 757
Atmosphere: 1
Food: 1
Service: 1
Mary Anicich
Why do they advertise shamrock shakes on their marquee and menu, and then don't have them?! 3 different McDonald's.
LOGAN Brooks
If you place an online order they charge you and then close at 8 (hours say open till 11)...and on top of it the employees are rude about it, and say "oh this happens all the time"...???♂️I mean it is a mcdonalds... but you'd think the owner of the franchise would make sure to post the hours correctly and hopefully corporate will step in, after all...it is locations like this that will ruin the reputation of an entire corporation.Based on all of the other reviews, this may actually be one of ,if not THE worst location in the area?
Alan Lamb
Terrible service. Went there today at 6 PM. Waited at the drive thru for 20 minutes. Nobody took the order. The lady who finally came on the speaker did not even have the courtesy to say sorry but instead was rude. I just drove off. will never go back. Service has gone down drastically. What a
Service: 1
Clare Greenwood
Rude and abrupt staff. Chips and burger were okay. The lads laying some tarmac in the parking lot were very nice.
this is by far the worst mcdonalds i have ever stepped foot into. There were mean, disrespectful, and terrible service. Another is the girl had no shirt on. Please do not go to this mcdonalds.
Atmosphere: 1
Food: 1
Service: 1
Braun Bakel
This is the slowest McDonalds every time. I have waited in the drive thru several times for more than 25 minutes. It is so frustrating bc this is the closest fast food to my house, but not worth the hassle. They also mess up your order more often than not.
Service: 1
Krishna Padiyar
This was the most horrible drive in experience I've had at a McDs today for evening service. Saw there were two cars in line with no one at the order speaker. Went to the order speaker and waited for about 2 minutes before someone told me that they would be with me. I waited patiently for about 7 minutes (I'm very patient guy), and all I heard was static. I thought it may be a fault in their speaker system. So I drove up, with no one at the pay window. Those two cars were still there. After 2 minutes, they finally cleared, and I went up to the pickup window. What looks to be the manager and another person were just talking. I had to wave them down, and the orderer came up to the window. I told her that I couldn't hear her and she said that " we were working as a team" (?!?!?!) and that she had me on hold (Even though I told her it was 7 minutes). I just wanted four cheeseburgers and said I'd pay right there. Instead, she wanted me to go around all over again, by which time two cars were already there. This is despite me pulling out my credit card ready to pay.I have never seen such insolence from staff at any restaurant like this. God knows if they would even get a four cheeseburger order right. If you need fast food in the area, avoid this place like the plague, and go down Great Neck road 5 minutes to the Wendy's, where they will give you your order pretty promptly and without an attitude.
Service: 1
Mary Allsbrook
This time fries were tasteless and limp. The med soda I ordered had an inch gap between the lid and where the soda began. When I asked the employee if she could put more in all she could say that was "that's a medium" like she couldnt override the soda dispensing machine that obviously needs to be recalibrated.Always a wait even when less than 3 cars in line. Customer service is obviously not a priority.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Mcdouble, World Famous Fries
Elise Key
Today is the last time that I go to this McDonald’s. This is not the first time nor the second I have been let down going to this establishment. I simply ordered a crispy chicken deluxe sandwich as a meal 10 piece chicken nugget and a quarter pounder medium meal two of them are large mine with medium, we pay grab our food pull away. They have only two fries then the chicken sandwich was a spicy chicken sandwich. No toppings just bun chicken bun they did not have my medium fry in the bag so we turned around to let the lady know told her what we needed which while we’re in the drive-through had to tell the girl four different times each combo over and over, when we go back, the lady screws our stuff up again gives my husband spicy chicken deluxe with orange spicy sauce all over it when we specified nothing spicy just original deluxe replaced one of the large fries and then put a small fry in the bag in place of my medium that I bought on top of that they were old, nasty, taste, and ugly fries for her. Sorry she gave my husband apple pie that was not warm. Super cold. Definitely look like it was days old, but had an attitude with us because we were asking for the food that we paid for, they could not only get the food right but we couldn’t even get fresh good food. I hate to complain and I hate to say this, but they get zero stars from us. If you do decide to go to McDonald’s on shore Drive be very cautious. It seems like the cooks or whoever dealing with food just throws it in a box doesn’t care what it is and they send you on your way. Last thing to top it off my son‘s 10 piece. Nugget was two nugget short and as you seen the pictures, they were so overdone seem like they were dipped back into the oil to freshen them up but it made it even more disgusting to look at and taste.Parking: They have a regular parking lot with spaces but they always have so much work going on there that there are trucks with trailers parked all the way across parking spaces so then you can find maybe 6 to 8 on the other side but there’s always open spaces because their business has fell offWheelchair accessibility: When I’ve went inside before, I have walked up a wheelchair accessible ramp
Wish I could rate them a zero.. that would be preferable. Just keep driving and don’t pull into this McDonald’s.. ever. You’re welcome.
Atmosphere: 1
Food: 1
Service: 1
Horrible service. Never was able to get food. Workers are unprofessional and rude.
Atmosphere: 1
Food: 1
Service: 1
Slowest service and not the brightest people working
They take over 15 minutes even with no one in line at the drive through. This has happened several times. I don’t know what is going on in there but they should just shut down if they don’t have enough staff or management.
I swear you guys hire every crack head you set your eyes on. Worst mcdonalds in the 757
Atmosphere: 1
Food: 1
Service: 1
Why do they advertise shamrock shakes on their marquee and menu, and then don't have them?! 3 different McDonald's.
If you place an online order they charge you and then close at 8 (hours say open till 11)...and on top of it the employees are rude about it, and say "oh this happens all the time"...???♂️I mean it is a mcdonalds... but you'd think the owner of the franchise would make sure to post the hours correctly and hopefully corporate will step in, after all...it is locations like this that will ruin the reputation of an entire corporation.Based on all of the other reviews, this may actually be one of ,if not THE worst location in the area?
Terrible service. Went there today at 6 PM. Waited at the drive thru for 20 minutes. Nobody took the order. The lady who finally came on the speaker did not even have the courtesy to say sorry but instead was rude. I just drove off. will never go back. Service has gone down drastically. What a
Service: 1
Rude and abrupt staff. Chips and burger were okay. The lads laying some tarmac in the parking lot were very nice.
Atmosphere: 2
Food: 3
Service: 1
Person at the window really rude
Restaurantji Recommends
this is by far the worst mcdonalds i have ever stepped foot into. There were mean, disrespectful, and terrible service. Another is the girl had no shirt on. Please do not go to this mcdonalds.
Atmosphere: 1
Food: 1
Service: 1
This is the slowest McDonalds every time. I have waited in the drive thru several times for more than 25 minutes. It is so frustrating bc this is the closest fast food to my house, but not worth the hassle. They also mess up your order more often than not.
Service: 1
This was the most horrible drive in experience I've had at a McDs today for evening service. Saw there were two cars in line with no one at the order speaker. Went to the order speaker and waited for about 2 minutes before someone told me that they would be with me. I waited patiently for about 7 minutes (I'm very patient guy), and all I heard was static. I thought it may be a fault in their speaker system. So I drove up, with no one at the pay window. Those two cars were still there. After 2 minutes, they finally cleared, and I went up to the pickup window. What looks to be the manager and another person were just talking. I had to wave them down, and the orderer came up to the window. I told her that I couldn't hear her and she said that " we were working as a team" (?!?!?!) and that she had me on hold (Even though I told her it was 7 minutes). I just wanted four cheeseburgers and said I'd pay right there. Instead, she wanted me to go around all over again, by which time two cars were already there. This is despite me pulling out my credit card ready to pay.I have never seen such insolence from staff at any restaurant like this. God knows if they would even get a four cheeseburger order right. If you need fast food in the area, avoid this place like the plague, and go down Great Neck road 5 minutes to the Wendy's, where they will give you your order pretty promptly and without an attitude.
Service: 1
This time fries were tasteless and limp. The med soda I ordered had an inch gap between the lid and where the soda began. When I asked the employee if she could put more in all she could say that was "that's a medium" like she couldnt override the soda dispensing machine that obviously needs to be recalibrated.Always a wait even when less than 3 cars in line. Customer service is obviously not a priority.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Mcdouble, World Famous Fries
Today is the last time that I go to this McDonald’s. This is not the first time nor the second I have been let down going to this establishment. I simply ordered a crispy chicken deluxe sandwich as a meal 10 piece chicken nugget and a quarter pounder medium meal two of them are large mine with medium, we pay grab our food pull away. They have only two fries then the chicken sandwich was a spicy chicken sandwich. No toppings just bun chicken bun they did not have my medium fry in the bag so we turned around to let the lady know told her what we needed which while we’re in the drive-through had to tell the girl four different times each combo over and over, when we go back, the lady screws our stuff up again gives my husband spicy chicken deluxe with orange spicy sauce all over it when we specified nothing spicy just original deluxe replaced one of the large fries and then put a small fry in the bag in place of my medium that I bought on top of that they were old, nasty, taste, and ugly fries for her. Sorry she gave my husband apple pie that was not warm. Super cold. Definitely look like it was days old, but had an attitude with us because we were asking for the food that we paid for, they could not only get the food right but we couldn’t even get fresh good food. I hate to complain and I hate to say this, but they get zero stars from us. If you do decide to go to McDonald’s on shore Drive be very cautious. It seems like the cooks or whoever dealing with food just throws it in a box doesn’t care what it is and they send you on your way. Last thing to top it off my son‘s 10 piece. Nugget was two nugget short and as you seen the pictures, they were so overdone seem like they were dipped back into the oil to freshen them up but it made it even more disgusting to look at and taste.Parking: They have a regular parking lot with spaces but they always have so much work going on there that there are trucks with trailers parked all the way across parking spaces so then you can find maybe 6 to 8 on the other side but there’s always open spaces because their business has fell offWheelchair accessibility: When I’ve went inside before, I have walked up a wheelchair accessible ramp
Atmosphere: 2
Food: 1
Service: 1