Panera Bread

2137 Upton Dr #302, Virginia Beach
(757) 430-9001

Recent Reviews

Sort by
Jason

The food was delicious. The team worked with care. And the atmosphere is perfect for enjoying a pleasant conversation or getting work done.

Jeff Vezina

Can't go wrong with Panera bread

Atmosphere: 5

Food: 5

Service: 5

John

I used to frequent this place until I moved about a year ago. I was disappointed to see that the facilities are no longer kept clean. The staff went from pleasant and cheerful to sad and depressed. I’m not sure what happened to this place but it’s not somewhere I will frequent. Also, this place isn’t military/first responder friendly as they don’t offer a discount for those guys; this may explain why I’ve never seen a police car or anyone in uniform in this Panera. Another reason to avoid them.

Atmosphere: 1

Food: 5

Service: 3

Stephen Rufle

Ordered and fufiong order went smoothly.

Atmosphere: 4

Food: 4

Service: 5

Fleet

Seriously over price for a sandwich

Atmosphere: 2

Food: 3

Service: 2

Yorgelis Planchart

I'm really annoyed. My order was missing ingredients again, and this isn't the first time. I'm paying for the full meal, not half of it. This will be the last time I buy from this Panera. 👎🏽

C Flores

Cozy and clean

Atmosphere: 5

Food: 5

Service: 5

Lila Hennessee

Panera, I love you. But never have I ever had a whole sausage patty missing from my food. I paid $8 for a sausage egg and cheese bagel, and only got the egg and cheese. I understand if you ran out, but letting me know that or subbing it for bacon would’ve been nice…

Paxton

Very bad experience. Yelled at me when I splashed some water on the floor. Food was decent not very good though.Do not recommend.

Atmosphere: 3

Food: 2

Service: 1

tay harris-smith

Let me just say I was getting bagels from the Lynnhaven Mall location and the bagels did not taste like the Florida Panera or every other Panera that I ever had. They are too fluffy like they came out of a package. But this particular Panera whoever they get their bagels from bravo because these are delicious chewy real bagels with lots of seeded and salt and everything on everything bagel. I will go out of my way to drive to this location. Get your everything bagels from here the best hands down

Atmosphere: 5

Food: 5

Service: 5

Michelle Calcagni

We dined in at this Panera yesterday, 6/19, after a very long hiatus, due to a prior disappointing visit. We ordered 2 breakfast sandwiches- a bacon, egg & cheese croissant, and a steak & egg sandwich for my husband w 2 small drinks. The cashier told me I had a free bagel - Yay! So, an ordered it w cream cheese & they charged me $2 for the smallest container of cream cheese! My order came to $25! The sandwiches were so small - thank goodness we had the bagel to fill us up. My husband’s steak sandwich was a joke - there were like 6 minuscule pieces of meat - it looked like steakums! Extremely disappointing! Not planning on going back here again.

Atmosphere: 5

Food: 1

Service: 3

Ray

Great all around

Atmosphere: 5

Food: 5

Service: 5

Miss T

This is a typical Panera, although it seems a bit compact. It could be due to the layout. The Rapid pick up was very expedient. I will say the sandwich was a tad bit sloppily put together, but it was delicious. The salad was ok... They should certainly give you more than the tiny container of dressing that is placed inside the salad container. 😒

Atmosphere: 4

Food: 3

Service: 4

Rakel Eriksson

They should update the inside and clean it up
Love the food though

J

This is the worst Panera in the city! It has gone down hill drastically, I've lived near and visited this location since it first opened. I even worked here back in college.

They are VERY inconsistent. They get my order wrong 70% of the time. (I don't even get anything complex, usually just a bagel or soup...) I'm constantly given those $3 off coupons in the app for "inconveniencing" me. I rather you just get my order right the first time vs trying to buy me out each mistake. Overpriced and I don't even get what I ordered... Delivery is the same.

And they sell out of almost everything breakfast or bakery before even 10am... Why? No other location has this issue in the city! I've gone on different days of the week/times and it's the same story.

Dining In - AWFUL. You used to grab your own cup after using the kiosks, now they put covers over it and you have to get it from the cashier or with your meal. Okay fine, however NO ONE IS EVER THERE! I don't know if the workers just suck or there aren't enough of them. I'm going to assume no one wants to work here because the pay is still low and the company is greedy. So you go over to the counter to get your cup with your meal since there's never a cashier. Too bad they also forget to give it to you... So you now have to stand there for 5 mins with your food in hand until one of the cooks behind the counter notices you and you can ask for your bottled drink or cup.

To Go - Most the time I never find my food in the pick up to go area. Even when it's past the pick up time and I'm not early. It's usually still sitting on the food counter because again, there are no workers! Sometimes if you grab your bag they yell at you. You have time to look up and yell at my for grabbing a bag or cup but can't notice customers waiting for other things you've missed normally?

This location is a joke. Other Paneras aren't as close to me so I'll probably stop going all together. There is a delicious bagel place literally one plaza over so I'll go there instead now!

Atmosphere: 2

Food: 2

Service: 1

Loading...