Panera Bread
1397 Fordham Dr, Virginia Beach
(757) 361-2425
Recent Reviews
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I enjoyed this particular Panera bread because our food was on point and delicious! The customer service was the best I have ever had at a Panera bread
Atmosphere: 5
Food: 5
Service: 5
All new staff at this location and they are SLOW. Front desk agent had to call the manager TY for help to put in a simple bagel with egg white order
Girl in the back took three customers to make this super simple sandwich. Dang
Out of all of the Panera Bread locations, this has got to be the worst when it comes to customer service. I will never recommend this location. EVER!
The service was incredibly slow. I have been waiting over 20min for two sandwiches and a tea drink. There are still 6 orders ahead of mine according to the order screen, meaning they haven’t even started on my order yet. Absolute waste of time for the quality and quantity food they charge for.
Atmosphere: 2
Food: 3
Service: 1
It's not just the quality of the food but the treatment of the staff which is always excellent.
Atmosphere: 5
Food: 5
Service: 5
Overall, what you'd expect from Panera in terms of customer service and atmosphere. I'd rate it higher, but honestly, the prices for just tea and a muffin are ridiculous. And if they're going to charge $3 for tea, they could at least have a better selection.
Atmosphere: 3
Food: 3
Service: 3
No one answered your drive through so I left and went across the street to Starbucks.
Starbucks answered their drive through.
Atmosphere: 2
Food: 3
Service: 1
Nice place for breakfast with a group.
Atmosphere: 5
Food: 5
Service: 5
Cozy restaurant, GREAT food!
Atmosphere: 5
Food: 5
Service: 5
Food is good but...this is the 2nd time I got no chips and no croutons. I placed my order by phone this time not on line because I had a gift card issue. Specifically asked for croutons with my tomato soup, was told yes it comes with croutons. And I ordered chips. No croutons, no chips. Called the store to let them know but this has happened before so I don't think they care.
Food: 5
Service: 2
Recommended dishes: Creamy Tomato Soup
Restaurantji Recommends
The wait was forever and the food was cold when we finally got it
Atmosphere: 2
Food: 2
Service: 2
By far the slowest drive through I’ve ever experienced. Please note to have an extra 20 minutes on your commute to work if you decide to stop here. However once my food is received most of the time it’s hot and correct.
Just sat in the drive thru for 30 minutes for a half of a sandwich, then asked to park to wait longer.
The morning manager i think is a lady and is always slow.
Atmosphere: 3
Food: 5
Service: 1
First, the girl at the window was visibly high which, alright, isn’t the biggest problem if she was still capable of doing her job. We were picking up two mobile orders, mine, which was done, and my boyfriend’s, which they told us to wait for. My grilled cheese was barely grilled but that may just be the disappointing way they cook them. But my order included a drink that wasn’t given to us. When we asked the girl at the window for my drink, she gave us two packets of mayonnaise. This was when we realized she was severely under the influence. Then she told us to pull up to spot 1 for my boyfriend’s order. We sat for 30 minutes and no one came out so he went inside himself to get it only to be told the staff had no idea anyone was waiting for food out here. Panera is usually good, but that employee needs to lay off the edibles before work until she learns how to function.
Atmosphere: 1
Food: 2
Service: 1
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