Papa Johns Pizza

I've got to say this is the best papa johns in the area. They deliver to fast and are very professional.

I received a cheese stick order that came just like this photo. Only 2/3 of the cheese sticks were in there.

I'm disgusted to know someone touched my food and ate it but also so obviously. And I ordered directly through the papa John's website not through a third party which is even worse because this was an employee of the company not a random delivery driver.

I ordered my food for delivery and never received it and my card was charged i will be filing every complaint i can’t

really disappointing to spend my money here and be served trash. ordered an original pizza for delivery half cheese half pepperoni nothing crazy. the order was literally delivered in 10 minutes which was the first red flag. pizza was cold and old and was a thin crust. it’s extremely obvious that you just took an old pizza that was sitting out and put a few slices of pepperoni it. it’s really not that hard to make a fresh pizza and deliver quality food.

Great pizza's,quality products.

Went into the Fairfield/Kempsville location for pick up. Absolutely the worst service ever in fact you could not get service or even acknowledged. There was a heavy set, (line backer build) 20 ish brunette, white female making pizzas I walked in she made eye contact with me said NOT a word. She continued boxing pizzas for 10 minutes not a single word or I’ll be w you in a moment. I eventually asked if I could grab my order boxed up (getting cold) off the rack myself. She said we are busy I said ok but you can’t say hello or just a minute? She got my pizza handed it too me and said you can go away now. I never had issues here until I encountered this miserable human that should NOT be in an industry where customer service is part of the job role.

Went into the Fairfield/Kempsville location for pick up. Absolutely the worst service ever in fact you could not get service or even acknowledged. There was a heavy set, (line backer build) 20 ish brunette, white female making pizzas I walked in she made eye contact with me said NOT a word. She continued boxing pizzas for 10 minutes not a single word or I’ll be w you in a moment. I eventually asked if I could grab my order boxed up (getting cold) off the rack myself. She said we are busy I said ok but you can’t say hello or just a minute? She got my pizza handed it too me and said you can go away now. I never had issues here until I encountered this miserable human that should NOT be in an industry where customer service is part of the job role.

That store and the delivery has a terrible service.

Atmosphere: 1

Food: 1

Service: 1

In my order I had a pepperoni pizza that turned into cheese someone how and boneless wings no effort in making food surpise they know how to close a box on there own

Atmosphere: 3

Food: 1

Service: 1

Even without papa John, Papa John's is amazing. Love it love it love it!

Atmosphere: 5

Food: 5

Service: 5

Save your money. The pizza here is overpriced and just not that good. Super slow service. No hairnets, no beardnets, no gloves. Never again.

Atmosphere: 1

Food: 2

Service: 1

Do not eat here.This is what I got when I ordered boneslessWings. Frozen chicken nuggets drizzled in sauce.Thrown in the trash. EVERYTHING is cold. Spent almost 75 bucks. This place has gone so downhill.

Food: 1

Service: 3

Very good service. The Pizza was very good. Usually Papa Johns is a great tasting pizza?.

Atmosphere: 5

Food: 5

Service: 5

Casey is a horrible manager, per our phone call he admitted to messing up my order and said he couldn't replace it. I was given the wrong pizza, also my sides were missing. He needs to be evaluated on ethics.

Atmosphere: 1

Food: 1

Service: 1

I wish I’d gotten the guys name, but he said he was the manager. I messed up my own order not once but twice and he helped me fix it… with ZERO attitude, ZERO frustration and made me feel comfortable. I always appreciate good customer service but i feel like he went above and beyond. So thank you

Atmosphere: 5

Food: 5

Service: 5