This is the best pizza in town, but today their service was seriously lacking! I ordered through the app, and it said my pizza was done. But when I showed up I had to wait another 20 minutes. They should not put that the pizza is ready if it isn’t ready. I’m extremely disappointed in this Papa John’s!
isaiah T
Great place always order from this one fast great service good food never any issues other places I have not been so lucky.. go here!
John Collins
Great service great pizza
Andrew Fluegel
Here’s a solid idea. Don’t put somebody who is handicapped on delivery. Not only could my driver not get out of her car for 10 minutes to set up her walking device but the pizza was brick cold and floppy the cheese turned to soft wax and the crust was soggy. The pizza and delivery is way better on the boulevard. You should be embarrassed as management for putting this poor lady on the road like this. You clearly don’t care about the business.
Alexandria Segrest
My pizza was cold, the delivery guy was rushing out, and it just wasn't good. The wings were disgusting
Food: 1
Service: 2
Recommended dishes: Pizzas Wings
Chris George
If you like poor service from rude employees, this is the place for you! Not only did Christina and Sam joke around with each other before assisting me when I walked in, they also managed to make my pizza wrong. Once I got home and realized their incomptence I called the store , and one of them was beyond rude, offered absolutely no help and basically told me to shove it and deal with my messed up disgusting all cheese pizza.
Atmosphere: 1
Food: 1
Service: 1
Kelly M
This review is for the Haygood location in Virginia Beach. Whoever you have answering the phones to take orders is extremely rude! I asked a basic question about what drinks they have that are closest to the sprite/ 7up beverage and all she said was Mountain Dew or Stary. I’ve never heard of Stary so I asked if that was a replacement for sprite or Sierra Mist. Wow- the rude tone and lack of an answer (“we have Mountain Dew or starry! What do you want?!) made my blood boil and gave me a sick feeling. Won’t be ordering from this location again. Try training your employees and teaching them what customer service means. Yuck!
Service: 1
Shay's World
Placed an order online to my address for pizza which popped up. Order said it was on the way then 2 minutes later cancelled. I called the store just for them tell me the address didn’t exist. How are you going to tell me my address doesn’t exist when I live in an apartment complex with plenty of other people. The driver said all she see was grass. The person who answered the phone had me on hold for 5 mins just to come back and lie and say he was looking it up when I heard him checking out a customer in the store.
Service: 1
James Imparato
Awesome
Hounour Transportation
I ordered delivery for 1 large pizza and hot boneless wings just for it to arrive cold with little to no sauce at all on all wings. I called the store and asked if i could have the order re made, Walter the Manager stated to refund 50% i stated i love the pizza and the money wasn’t the issue i wanted Food! He said the delivery driver was on her last run for the night so i said i will come pick it up. When i got to the store he had the new order ready, i noticed the wings were still not correct so i asked for a refund (only for the wings). He lied and said he REFUNDED ME AND ASKED FOR ME TO LEAVE. I said HOW DID YOU REFUND ME WHEN I PAID WITH CASH??? ( I HOPE HE WASN’T STEALING CASH) he tHEN TOOK $25.00 And threw it on the counter, shortly after HE FOLLOWED AFTER ME to my car when i was leaving and THREW THE ENTIRE HOT PIZZZA ON MY VEHICLE. He is the MANAGER…. This is WHAT HAPPENS AT PAPA JOHNS AT 4505 HAYGOOD ROAD VIRGINIA BEACH, VA…. PLEASE CHOOSE ANOTHER PIZZA RESTAURANT AND SHARE.
I ordered half beef/mushrooms and half cheese and I was given pork and they lied to convince me that it was beef. Ive been eating beef for over 50 years and I know what beef looks like, tastes like and smells like. On top of that the toppings were only in the center of the half meat mushroom side. I do not recommend this location.
Atmosphere: 1
Food: 1
Service: 1
Ki Terrien
Something has changed. The last two times I've ordered from here, something tastes off with the pizza. The sauce tastes like it's gone rancid.
Food: 2
Service: 5
Cletus Jackson
Greatest place on Earth ?????
Food: 5
Service: 5
Neka Jackson
They don’t wear gloves while making the
Atmosphere: 2
Food: 2
Service: 2
Jade Carlson
Everything was perfect besides every pizza assembler had no gloves on while making the pizzas.I realize it's before the pizza goes in the over but in this day and age, please wear gloves.Otherwise pizza was great, service and atmosphere weren't exactly above and beyond but I got in, got my pizza and got out. Nothing super notable.
This is the best pizza in town, but today their service was seriously lacking! I ordered through the app, and it said my pizza was done. But when I showed up I had to wait another 20 minutes. They should not put that the pizza is ready if it isn’t ready. I’m extremely disappointed in this Papa John’s!
Great place always order from this one fast great service good food never any issues other places I have not been so lucky.. go here!
Great service great pizza
Here’s a solid idea. Don’t put somebody who is handicapped on delivery. Not only could my driver not get out of her car for 10 minutes to set up her walking device but the pizza was brick cold and floppy the cheese turned to soft wax and the crust was soggy. The pizza and delivery is way better on the boulevard. You should be embarrassed as management for putting this poor lady on the road like this. You clearly don’t care about the business.
My pizza was cold, the delivery guy was rushing out, and it just wasn't good. The wings were disgusting
Food: 1
Service: 2
Recommended dishes: Pizzas Wings
If you like poor service from rude employees, this is the place for you! Not only did Christina and Sam joke around with each other before assisting me when I walked in, they also managed to make my pizza wrong. Once I got home and realized their incomptence I called the store , and one of them was beyond rude, offered absolutely no help and basically told me to shove it and deal with my messed up disgusting all cheese pizza.
Atmosphere: 1
Food: 1
Service: 1
This review is for the Haygood location in Virginia Beach. Whoever you have answering the phones to take orders is extremely rude! I asked a basic question about what drinks they have that are closest to the sprite/ 7up beverage and all she said was Mountain Dew or Stary. I’ve never heard of Stary so I asked if that was a replacement for sprite or Sierra Mist. Wow- the rude tone and lack of an answer (“we have Mountain Dew or starry! What do you want?!) made my blood boil and gave me a sick feeling. Won’t be ordering from this location again. Try training your employees and teaching them what customer service means. Yuck!
Service: 1
Placed an order online to my address for pizza which popped up. Order said it was on the way then 2 minutes later cancelled. I called the store just for them tell me the address didn’t exist. How are you going to tell me my address doesn’t exist when I live in an apartment complex with plenty of other people. The driver said all she see was grass. The person who answered the phone had me on hold for 5 mins just to come back and lie and say he was looking it up when I heard him checking out a customer in the store.
Service: 1
Awesome
I ordered delivery for 1 large pizza and hot boneless wings just for it to arrive cold with little to no sauce at all on all wings. I called the store and asked if i could have the order re made, Walter the Manager stated to refund 50% i stated i love the pizza and the money wasn’t the issue i wanted Food! He said the delivery driver was on her last run for the night so i said i will come pick it up. When i got to the store he had the new order ready, i noticed the wings were still not correct so i asked for a refund (only for the wings). He lied and said he REFUNDED ME AND ASKED FOR ME TO LEAVE. I said HOW DID YOU REFUND ME WHEN I PAID WITH CASH??? ( I HOPE HE WASN’T STEALING CASH) he tHEN TOOK $25.00 And threw it on the counter, shortly after HE FOLLOWED AFTER ME to my car when i was leaving and THREW THE ENTIRE HOT PIZZZA ON MY VEHICLE. He is the MANAGER…. This is WHAT HAPPENS AT PAPA JOHNS AT 4505 HAYGOOD ROAD VIRGINIA BEACH, VA…. PLEASE CHOOSE ANOTHER PIZZA RESTAURANT AND SHARE.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I ordered half beef/mushrooms and half cheese and I was given pork and they lied to convince me that it was beef. Ive been eating beef for over 50 years and I know what beef looks like, tastes like and smells like. On top of that the toppings were only in the center of the half meat mushroom side. I do not recommend this location.
Atmosphere: 1
Food: 1
Service: 1
Something has changed. The last two times I've ordered from here, something tastes off with the pizza. The sauce tastes like it's gone rancid.
Food: 2
Service: 5
Greatest place on Earth ?????
Food: 5
Service: 5
They don’t wear gloves while making the
Atmosphere: 2
Food: 2
Service: 2
Everything was perfect besides every pizza assembler had no gloves on while making the pizzas.I realize it's before the pizza goes in the over but in this day and age, please wear gloves.Otherwise pizza was great, service and atmosphere weren't exactly above and beyond but I got in, got my pizza and got out. Nothing super notable.
Atmosphere: 3
Food: 5
Service: 3
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