Pembroke Bakery and Deli

Although they offer quality items, their customer service is lacking. The last couple of times I have attempted to call and order a cake for an event, I am redirected to send a message via one of their social media pages. Once I send a message via that platform I am redirected to call the bakery which no one ever answers the phone and you’re automatically told the inbox is full. However, both attempts have quite quickly received a response back via social media by asking me specific questions related to the cake I’m ordering, which feels so promising, but there is zero follow through after I respond. I could’ve already found another cake with another bakery or store while waiting for them to let me know when the cake could be picked up. Unfortunately, I will be not giving them my service again due to the lack of regard towards their customers.

Service: 1

This bakery was a life saver! I needed a custom cake last minute for a celebration of life after a family members passed away.The cake was a beautiful memorial piece. The photo was good quality. The cake tasted amazing as well .

Really good service and food.

Just hosted a party and everyone local wanted the name of this place as the focaccia sandwiches “were the best ever had and I don’t usually like focaccia” and the cake “fantastic!” Give this place a shot if you’re considering it, you will not regret it!!

So delicious! The chicken salad and baked items are so amazing.

Everything Sonia Holmes makes is out of this world Delicious!! She can make any and everything Delicious!! Give her a call or swing by and see her. She will hook you up!!

I love this place! Everytime i go there I try a different sandwich with bread made in store which has always been so savory and delicious, and their pastries are incredible! Try the cream puffs for sure, anything you get will be fantastic though and the staff is so friendly and welcoming 5/5

Rudest staff ever! I have never walked into a place and been more disrespected. I truly can't imagine anyone supporting this place when you can't even get in the door without staff screaming at you.

Had the most amazing cream filled puff pastry and cheesecake bar. The owner was so nice and helpful. Gonna order my next birthday from here!

We wanted to order several cakes for my daughter's 16th birthday party. We were prepared to spend several hundred dollars or more no biggie. I should have known better when I saw the sticker on the door that let me know that my kind wasn't welcome here. However when we went inside the person there couldn't really give us any information or any prices about anything or any sizes and didn't have any pictures or examples or anything to show us about anything they did! When we asked her she said look on the internet! We went down the street to Staz Bakery and got Stazzyfied! Skip this joint

I absolutely love this place! I've tried a lot of items on the menu and everything is SO good. The rosemary foccacia bread is so amazing. Every single dessert is 10/10. She is truly gifted and puts a lot of thought into the menu. Consistently great food and service.

This is my favorite deli/bakery in Hampton Roads. She bakes the bread and pastries in house and you can tell. Everything is sooo fresh and just amazing. I’ve tried a lot so far, but I just had the ham, apple, and brie sandwich and I wish I ordered two. I’m obsessed.

The service and food was awesome !

The best darn sandwich I have tried in a very long time!!! I highly recommend checking them out if you want a delicious and affordable sandwich

Our first visit, we were warmly greeted, and complimentary cream puffs. One regular and one keto. Wonderful! We ordered Turkey bacon sandwiches they were fresh and delicious. We will be back. I’ve never knew there was so many sugar free/. Keto goodies. Very pleased.