Philly Pretzel Factory

965 Providence Square Shopping Center, Virginia Beach
(757) 333-6898

Recent Reviews

Wallace Enterprises LLC

Got their 5pk of pretzels and the cinnamon shaker.We didn't care for them. The pretzel had a bit too much salt on it. And the cinnamon ones were not sweet enough ?

Atmosphere: 5

Food: 3

Service: 5

Carlos B

Love this place! The staff is awesome. The prices are reasonable and their pretzels are amazing. Swing by and support them!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Small Rivet Box, Melted Cheese Dip, Pretzels

teresa connors

Purchased 6 pretzels this morning at 10:30 they were like eating bricks the bottoms were all burnt. Had to three them out a waste of money. Never had a problem with the other

Atmosphere: 2

Food: 1

Service: 2

Darlene walton

This place has gone downhill fast since the guy running it left. Service is awful. They never have things in stock and don't open on time. Looks like its being run by teenagers. Really miss its old

Service: 1

Brittany Marcella

Placed an order to be picked up on 12/17 at 12:30pm, went to the store, and they were closed even though Google says they're open and the sign on the door says they're open at 10am. Not sure what's going on, but my money has been taken and I have no order.

Service: 1

Isaac AA Jr

How can I miss a taste of Philly in my own backyard?! This spot is a great little nod to the fresh made pretzels of good ol Philly. I got to chat up the attendant at the desk and she was extremely helpful letting me know about the options and when the next fresh batch would be out!I ordered a bag of 5 along with a spicy mustard, buttercream, and hot nacho cheese dip cups. Each of the dips paired nicely, but I would reserve buttercream for an unsalted pretzel. The salt + sweet were a hard pass on the tastebuds, but definitely worth a try!The hot cheese has a nice kick to it and the mustard was just right on the spice. The pretzels were hot, fluffy, and flavorful. The wait is quick and the service came with a smile. Would to back for more!

Atmosphere: 4

Food: 5

Service: 5

Isaac A.

How can I miss a taste of Philly in my own backyard?! This spot is a great little nod to the fresh made pretzels of good ol Philly. I got to chat up the attendant at the desk and she was extremely helpful letting me know about the options and when the next fresh batch would be out! I ordered a bag of 5 along with a spicy mustard, buttercream, and hot nacho cheese dip cups. Each of the dips paired nicely, but I would reserve buttercream for an unsalted pretzel. The salt + sweet were a hard pass on the tastebuds, but definitely worth a try! The hot cheese has a nice kick to it and the mustard was just right on the spice. The pretzels were hot, fluffy, and flavorful. The wait is quick and the service came with a smile. Would to back for more!

Ryan Hopkins

Good pretzel pizza, would eat again

Laura Tigert

Sorry, not for me. Had a coupon to try a free pretzel Philly. Service was fast. Pretzel was mediocre, beef was bland. Didn’t even finish it.

Customer 757

Really, they ran out of pretzel pizzas in the early afternoon. Disappointing. Also read about guilt trip tipping screens. Definite turn-off. Just increase the prices. I prefer to subsidized the employee wages that way.

Mary-Ann L.

Wonderful attentive service! Was Greeted with a smile and enthusiastic welcome and what can they get me … though I had a coupon, didn’t make me feel like hey you got to get mediocre service since it’s free feeling…!Their pretzel dogs cone in either all beef or spicy sausage so I tried both. This seems to be a busy place that noon time crowd comes to. They have a huge “kitchen” that’s open to all. You get to watch them make these delicious pretzel creations!

Mary-Ann L.

Wonderful attentive service! Was Greeted with a smile and enthusiastic welcome and what can they get me ... though I had a coupon, didn't make me feel like hey you got to get mediocre service since it's free feeling...! Their pretzel dogs cone in either all beef or spicy sausage so I tried both. This seems to be a busy place that noon time crowd comes to. They have a huge "kitchen" that's open to all. You get to watch them make these delicious pretzel creations! They also offer 10% off first order of you check in on Yelp!

Roger Jacobs

Good service, great pretzels!

Keturah Farrar

We love everything we try here, especially the new pretzel pizza! But the icing on the cake is always the family feel you get from those that run the business/work there.

Leann Lynch

I love this place! The food is always fresh and the staff are always friendly! I highly recommend them especially if you are in the mood for a pretzel or pretzel dog! Even on the busiest days like dollar pretzel dog day, I never have to wait more than a few minutes.

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