Pizza is always great never have an issue tried the bacon and cheddar breadsticks definitely 10/10 my kids loved them
Latosha Parker
Pizza hut still good 👍🏽
Atmosphere: 5
Food: 5
Service: 5
Jason White
Customer service is great at this location
Atmosphere: 5
Food: 5
Service: 5
Coach Peter
was awesome
Atmosphere: 5
Food: 5
Service: 5
Michelle W
The pan pizza was not properly cheesed, I asked for well done but it came almost burned. It was for my sons birthday and the pies were more than lackluster.
New Review: Gave it another shot and wish I didn’t. Ordered a personal pizza with fries and this is the amount of fries I received, this place needs an overhaul.
JAAY BEEZ
I ordered two large pizzas recently for dinner for my family and there were multiple brown hairs all over our pizza, no one in my family has brown hair! We immediately called spoke to a guy who offered us a credit, we said NO, we want a full refund. He then said he doesn’t know how to give a refund, for us to call back the next day and speak to his general manager Karen and she would complete the refund process, that was a lie, because the GM Karen is the rudest worst GM in the history of GM’s! First of all she blamed me and my family for the brown hairs in the pizza, then she told us Pizza Hut doesn’t do refunds and we should be happy with the credit that was offered. The thing is, it wasn’t offered, it was applied to my account, even though I said I wanted a full refund! This Karen was so rude to my wife, she shouldn’t even be working there, let alone a GM, she is VERY UNPROFESSIONAL! Needless to say, I do not want any credit, I NEED MY FULL REFUND, for the hairs in my food, that my kids didn’t get to eat at all, and for the blatant disrespect, and unprofessional from Karen! She needs to be removed from this position, otherwise, the First Colonial location will be shutdown, sooner, rather than later! Me, not my family will NEVER, EVER eat @pizzahut EVER again, and If you’re reading this message, you shouldn’t either! There’s too many good pizza places out there, that actually care about their customers, and their experience. That’s where my family and I will be eating from now on!
Atmosphere: 1
Food: 1
Service: 1
rose
I believe my partner and I got food poisoning from their pizza/ boneless wings.
I usually don't leave reviews for a place because i have worked in customer service and can understand human error but this was an experience i wish for no one to ever have in the future.... i ordered the pizza hut bundle, 2 medium pizzas, boneless wings, and garlic bread sticks. my partner, son, and myself ate the food and later that evening i experienced severe stomach pains, and then diarrhea. my partner experienced the same the morning after. luckily my son is fine so far. i am assuming the symptoms arose from the meat lovers pizza or wings since only my partner and myself ate those. this indicates that some of their ingredients were not handled or stored properly and must have contained bacteria that made us sick. Like i said i don't leave reviews, but i just want customers that read these to be aware that ordering from this pizza hut may cause you to get sick. have researched about similar incidents and this seems pretty common with a good handful of locations. if you read this thank you for taking time to look at this novel lol. i have contacted customer support and hope to forward the issue to a store owner or manager so the issue will not persist in the future because this was an unfortunate experience 😅
Atmosphere: 3
Food: 1
Service: 3
Taylor Blackman
Guy saw us at the drive thru and purposely kept walking and ignoring us. We even tried to bump the horn and knock on the window.
The worst Customer service ever I ordered 2 orders of cheese sticks drinks and cinnamon rolls order came over 60$ my cheese sticks were so hard and dry I called and was told I would get a refund for the sticks being they were hard and dry. I called due to not seeing a credit I was told they only credited for one order not both and that there wasn’t anything else they can do the manager was so nasty and short and not accommodating at all and overall I wasted money. I’m not happy and will not be doing business due to my bad experience
Food: 1
Service: 1
Jamey Cullipher
I stop getting delivery because the driver was drunk both times delivering to me. So ordered online go to pickup and the guy made me wait 5 mins while he counted his drawer. Then was told I have to wait another 15 mins because the driver took my order. Then once again gave me the wrong order. So had to wait again to get my order right. Then my order looks like is was rushed. THE WORST SERVICE EVER.. you should jus close your location down because obviously there is no management on this location. DO BETTER! I wish I could give negative number like -5 stars. Oh and never got an apology!
Atmosphere: 1
Food: 1
Service: 1
Ayoub Oujeddi
Clean place
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hawaiian Pizza, Marinara, Breadsticks, Pizza Meal, Personal Pan Pizza
Vickie Green Foster
This pizza location never gets my order right and never owns up to their mistakes. They did it again tonight. I’m done with this location buyer beware
Vickie
Always something wrong with my order....lots of money to be wasted on food that is delivered incorrectly.
Super nice and fast
Atmosphere: 5
Food: 5
Service: 5
Perfect
Atmosphere: 5
Food: 5
Service: 5
Pizza is always great never have an issue tried the bacon and cheddar breadsticks definitely 10/10 my kids loved them
Pizza hut still good 👍🏽
Atmosphere: 5
Food: 5
Service: 5
Customer service is great at this location
Atmosphere: 5
Food: 5
Service: 5
was awesome
Atmosphere: 5
Food: 5
Service: 5
The pan pizza was not properly cheesed, I asked for well done but it came almost burned. It was for my sons birthday and the pies were more than lackluster.
New Review:
Gave it another shot and wish I didn’t. Ordered a personal pizza with fries and this is the amount of fries I received, this place needs an overhaul.
I ordered two large pizzas recently for dinner for my family and there were multiple brown hairs all over our pizza, no one in my family has brown hair! We immediately called spoke to a guy who offered us a credit, we said NO, we want a full refund. He then said he doesn’t know how to give a refund, for us to call back the next day and speak to his general manager Karen and she would complete the refund process, that was a lie, because the GM Karen is the rudest worst GM in the history of GM’s! First of all she blamed me and my family for the brown hairs in the pizza, then she told us Pizza Hut doesn’t do refunds and we should be happy with the credit that was offered. The thing is, it wasn’t offered, it was applied to my account, even though I said I wanted a full refund! This Karen was so rude to my wife, she shouldn’t even be working there, let alone a GM, she is VERY UNPROFESSIONAL! Needless to say, I do not want any credit, I NEED MY FULL REFUND, for the hairs in my food, that my kids didn’t get to eat at all, and for the blatant disrespect, and unprofessional from Karen! She needs to be removed from this position, otherwise, the First Colonial location will be shutdown, sooner, rather than later! Me, not my family will NEVER, EVER eat @pizzahut EVER again, and If you’re reading this message, you shouldn’t either! There’s too many good pizza places out there, that actually care about their customers, and their experience. That’s where my family and I will be eating from now on!
Atmosphere: 1
Food: 1
Service: 1
I believe my partner and I got food poisoning from their pizza/ boneless wings.
I usually don't leave reviews for a place because i have worked in customer service and can understand human error but this was an experience i wish for no one to ever have in the future.... i ordered the pizza hut bundle, 2 medium pizzas, boneless wings, and garlic bread sticks. my partner, son, and myself ate the food and later that evening i experienced severe stomach pains, and then diarrhea. my partner experienced the same the morning after. luckily my son is fine so far. i am assuming the symptoms arose from the meat lovers pizza or wings since only my partner and myself ate those. this indicates that some of their ingredients were not handled or stored properly and must have contained bacteria that made us sick. Like i said i don't leave reviews, but i just want customers that read these to be aware that ordering from this pizza hut may cause you to get sick. have researched about similar incidents and this seems pretty common with a good handful of locations. if you read this thank you for taking time to look at this novel lol. i have contacted customer support and hope to forward the issue to a store owner or manager so the issue will not persist in the future because this was an unfortunate experience 😅
Atmosphere: 3
Food: 1
Service: 3
Guy saw us at the drive thru and purposely kept walking and ignoring us. We even tried to bump the horn and knock on the window.
Restaurantji Recommends
The worst Customer service ever I ordered 2 orders of cheese sticks drinks and cinnamon rolls order came over 60$ my cheese sticks were so hard and dry I called and was told I would get a refund for the sticks being they were hard and dry. I called due to not seeing a credit I was told they only credited for one order not both and that there wasn’t anything else they can do the manager was so nasty and short and not accommodating at all and overall I wasted money. I’m not happy and will not be doing business due to my bad experience
Food: 1
Service: 1
I stop getting delivery because the driver was drunk both times delivering to me. So ordered online go to pickup and the guy made me wait 5 mins while he counted his drawer. Then was told I have to wait another 15 mins because the driver took my order. Then once again gave me the wrong order. So had to wait again to get my order right. Then my order looks like is was rushed. THE WORST SERVICE EVER.. you should jus close your location down because obviously there is no management on this location. DO BETTER! I wish I could give negative number like -5 stars. Oh and never got an apology!
Atmosphere: 1
Food: 1
Service: 1
Clean place
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hawaiian Pizza, Marinara, Breadsticks, Pizza Meal, Personal Pan Pizza
This pizza location never gets my order right and never owns up to their mistakes. They did it again tonight. I’m done with this location buyer beware
Always something wrong with my order....lots of money to be wasted on food that is delivered incorrectly.
Food: 1
Service: 1
Loading...