Rita's Italian Ice & Frozen Custard

I might be biased/nostalgic but ritas always hits the spot. Mango Italian ice and vanilla custard was just what I needed.

I wanted to share how sweet the workers at this location are! I told them on uber eats that it was my husband’s birthday and they put a Happy Birthday banner on the bag. Then included a sweet happy birthday!

More workers are needed here on busy days

I tried it out a couple times, last time I went paid $9 for what amounts to a small half melted Slurpee

Always on Point!

I'm traveling from Argentina and I found your ice creams very delicious.

Very tasty treats. I try to use the loyalty rewards app and sometimes the workers struggle to know how to work it but no problems this last visit.

This worker zionna gave me great service and she is so awesome i hope she’s there next time i go

i dont know who the young girls name (my receipt says ‘ryan’ so im assuming that's her name) the customer service was terrible she was extremely rude and just not polite at all. gave me wrong order closed the door in my face didnt say anything at all she shouldnt be employed anywhere pertaining to customer service. will never come back.
(my receipt says ‘ryan’ so im assuming that's her name)

This location sucks. I’ve been coming to Rita’s since I was a teenager and this year is the first time I’ve been going to this newer built location. Every time I visit there is an issue and the staff all struggle as if they can’t comprehend how to scoop ice into a cup. My orders have been wrong, really wrong…like completely different flavor than I requested as if they just didn’t even try. Sometimes you can order 3 flavors in the same cup, sometimes you can’t and they refuse more than 2…depends on the day and whoever it is taking your order and if they feel like doing it. Even if you literally buy a quart of ice….in the winter time they claim 10pm is their closing time but ignore people in the drive thru or at the walk-up window after 915. Literally will walk by and take the trash out as if they don’t see you standing there. It just seems like this place is very poorly managed and they just don’t care like the old owners/location use to.

I got the Georgia Peach flavor and it was so so tasty!!! I will be trying other flavors. 10/10

Customer Service sucked today whomever is at that window. Attitude sucks.

The taste is the same. I hadn't been there since before 2020. I didn't like that they renamed the black cherry ice as zombie blood. However everything else was the same. The location is also a bit tight.

Was great as usual. Just didn't have my favorite topping Swedish fish at the time will try again later in the summer.

Our family normally frequents the Princess Anne location. We were highly disappointed tonight...we got there i know for sure by atleast 9:50pm, possibly a few minutes before that. There were 4 cars infront of us. At 10 exactly it's our turn to order and the young gal says sorry we're closed! I said we'll that sucks we've been waiting in line atleast 10 mins. So disappointed 😞 Needless to say we took our $50 order to Dairy Queen. And they turned down the two vehicles behind me that were also there in the drive thru BEFORE 10pm. I would recommend finding a way to close off your entrance 15 minutes prior to closing if that's how your business operates!!