Shake Shack Virginia Beach

Had this food delivered & they forgot my fries, the food was cold, the bacon was a step from being raw, & even tho I specifically called & asked to please ensure they put in Ranch dressing, nope - no Ranch dressing. I asked for cheese on my hot dog & it was this gross liquid cheese...liquid cheese on a hot dog? So gross. Forgetting french fries with a burger?

They don't allow you to put anything in the comments or notes when you order to have it delivered either, so you can't specifically specify for ranch dressing, to ensure the bacon is crispy, etc. The shake was good. Bad experience overall.

Atmosphere: 1

Food: 1

Service: 1

This place is really good!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Shackburger, Shackburger with Bacon and Cheese Fries and Chocolate Shake

This place has 2 veggie options. I had the veggie-shack burger. Hit the spot

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Shackburger, Veggie Shack

First time visit to a Shake Shack. Food was delicious! Parking was rough due to the plaza doing construction on a portion of the parking lot & timing. We arrived shortly after noon on a Sunday. Can't wait for the upcoming Shake Shake to open on Erie Blvd. back home!

Atmosphere: 5

Food: 5

Service: 5

Managers are on the floor helping out. Food comes out quickly.

Atmosphere: 4

Food: 4

Service: 5

Very fast and friendly service! The burger and fries both went down very clean. Phenomenal taste. The Oreo milkshake did not disappoint either whatsoever. 5/5 stars!

Atmosphere: 5

Food: 5

Service: 5

Delicious

Atmosphere: 5

Food: 5

Service: 5

stick to shakes burgers arent as good as freddy's

Atmosphere: 2

Food: 2

Service: 2

Although pricy, good food and very attentive service

Food was phenomenal. Ordering was a little rocky at first, kiosk card reader disconnected at the end. Overall, service was great and food was top notch. Will return if we come back to VA Beach

Very professional and hospitable! Everyone was wearing gloves and hats! 🤩 As a chef it’s pleasing to know I’m getting food that’s clean, no offense to anyone at all. Food was amazing, just a note to let people know about the cheese being really hot inside of the shroom burger! I saw the sign on the bag after, but I think a disclaimer when you order the burger as well would be nice too!

The burger was a good, greasy burger. Fries and seasoning for the hot fries was gross. The food isn't worth the insane pricing though.

Always a good spot for this brand of burgers. Plenty of selections to choose from, even hot dogs and chicken sandwiches if you want. They have shakes, of course. The self-order kiosks are easy to use. The staff are polite and professional. They are following current respiratory hygiene guidelines. Recommended.

UMMMMM... just go! Great food, friendly staff, great atmosphere. I got the Oreo shake, a burger, and fries. Ingredients are fresh. Fries were fresh and crispy! The burgers are more on the thinner side, so grab a double of you need the meats! I ordered a single and was delighted. Just stop what you're doing, get in the car, and go! Will be a favorite of mine while here, for sure.

Busy because they're good