Starbucks
Red Mill Commons, 1169 Nimmo Pkwy, Virginia Beach
(757) 427-9558
Recent Reviews
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This is the friendliest Starbucks! Everyone is so nice. And order was perfect. Makayla was great
Food: 5
Service: 5
The staff here are the friendliest of any Starbucks I have ever been to and I have probably been to 25 of them. Super fast too. Such a great bunch of folks here. A breath of fresh air! Just wish they were directly next to us at the Book Exchange!
Atmosphere: 5
Food: 5
Service: 5
Love the Peppermint Hot Chocolates. Reaina, one of the cashiers, was especially amazing. She was kind and engaged, and made the whole transaction a overall positive experience.
Atmosphere: 4
Food: 5
Service: 5
I visited this place twice in one day. First time I went, I had great service and was also genuinely happy to see that Starbucks posted hand washing steps on their hand dryer (which is odd, but I was still happy to see it nonetheless). Reason being because an employee at the Wawa I had just been at hadn't washed their hands after using the restroom, so I was happy to see Starbucks cared a lot about hygiene (and it's not stuck up to be happy that the people who are handling your food actually wash their hands, nor to express thankfulness for it).
I posted genuine compliments to Google (even if they were a bit odd), and yet when I returned to do a bulk order for some people at work that afternoon, the lady working the coffee station was very rude and pointed a finger gun at me and proceeded to make shooting sounds with her mouth. She also intentionally and vigorously pumped way too much syrup into one of the cups, and then said she didn't care I was leaving.
I was actually nothing but polite to them the whole time, both times, and if I had given them a 5 star review earlier in the day, they should have known that my compliments were genuine, despite how odd they were (for example, I stated I was thankful about the cashier asking about how many pumps of syrup I wanted in my London Fog Tea; I didn't even know it has pumps of syrup, and I'm trying to cut back on sugar, so this really helped me).
I'm not sure how anything I did came off as stuck up, when I had a polite tone, said both please and thank you, read the bulk order from my phone, etc. If the issue was the review I posted earlier in the day, they should have realized that I was giving genuine praise being that the review was 5 stars.
It's like I want to apologize, because I see the person in the review below mine essentially made me out to be a horrible person; but at the same time, I know I was nothing but polite and gave genuine compliments (again, they may have been odd, but they were genuine).
So I AM actually genuinely sorry if I came off other than polite in my initial review, because my only intention was to express thanks and praise; but I wish they had asked me about it or something so I could explain it to them, rather than believing I was intending to be rude (especially being that my original review was 5 stars). My intention was nothing but good towards them. I was genuinely thankful for the help and that they care about cleanliness.
Atmosphere: 1
Food: 1
Service: 1
Amazing service and great staff. Unfortunately, the whole experience was ruined by Anna-Lise or something like that. She was the worst human being I’ve ever encountered and believed her self to be high and mighty. She treated the staff terribly and if she never made an appearance at this Starbucks ever again, all parties involved would be happier for it.
Atmosphere: 5
Food: 5
Service: 5
My wife and I come to this Starbuck everyday and know the baristas well. They are the best barista and people in general. They are the reason we come to this starbucks. They are genuinely happy and caring people with everyone they come in contact with regular customers or new. Everyone gets the same outstanding and caring service.
Atmosphere: 5
Food: 5
Service: 5
This is my go to local Starbucks. They are pleasant efficient, and very quick with mobile orders.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pumpkin Cream Cheese Muffin
Service here is great & place is always clean. However, the bacon gouda sandwich has shrunk in size by quite a bit for an almost $6 sandwich. Top "bun" was also hard as a rock. Not the staffs fault, but Starbucks should do better!
Atmosphere: 5
Food: 1
Service: 5
The friendliest Starbucks baristas I’ve ever damn met. Came in twice before they knew my order. Mad props to their attentiveness and their kindness, it’s hard to come by that in the foodservice industry these days.
Atmosphere: 5
Food: 5
Service: 5
the patio was super nice and shady and the staff were amazing! one barista said hi to my puppy on the patio at the end of her shift :)
Atmosphere: 4
Service: 5
Restaurantji Recommends
Much better than drive through lol
Atmosphere: 5
Food: 4
Service: 5
This location has the kindest staff!
Atmosphere: 5
Food: 5
Service: 5
The drinks that we got were awesome! Starbucks is always one of our favorite places to get a great drink!
Atmosphere: 4
Food: 5
Service: 5
Great Starbucks. Was just there when some psycho lady came in complaining about too much ice in her drink after having finished the whole thing of course. The lady working happily gave her a replacement drink and even gave her extra whipped cream when the nut had the nerve to ask for it. I wouldve thrown the drink in her face but kudos to her for handling the worst of the world with kindness. Starbucks has a keeper in her.
Atmosphere: 5
Food: 5
Service: 5
Such great service and nice staff!
Atmosphere: 5
Food: 5
Service: 5
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