Starbucks

465 Investors Pl, Virginia Beach
(757) 499-7881

Recent Reviews

Amy Chastain

Baristas always hard at work and friendly bo matter how swamped they get. I generally do pickup in advance and it is always ready when they say it will be.

Atmosphere: 5

Food: 5

Service: 5

Sara Lichty

This Starbucks is always fast, on point, friendly and the drinks are always delicious. Special shout out to Crystal. They were extremely busy this morning and she was helpful, communicative, bubbly, and got through the chaos with a smile on her face.

Atmosphere: 5

Food: 5

Service: 5

J N

Bux must be reducing their cup size bcoz I ordered a latte grande and it was much smaller than my visits to other locations outside the state and it was just over 1/2 full of coffee with loads of foam for just under 6.oo this isn’t the Starbucks I remember although I don’t patronize them often due to their corporate policies all over the news and corporate image is important and leaves a lasting impression on me - as important is asking if I will be having my coffee inside and not to go (if I select to enter the store it means I will be staying inside for my coffee) bcoz I would have liked to sit with a ceramic cup and enjoy the coffee - I am possibly comparing my experience to overseas Starbucks service where they serve coffee in ceramic cups if ordering in - snack and food selection is far less than overseas locations - heads-up to Starbucks corporate management that the USA market is what made Starbucks successful and Americans deserve the same upscale interior found in overseas locations almost as if Starbucks corporate management assesses and determines what level of interiors are “satisfactory enough” for certain markets - that is where my mind goes to when comparing experiences at different Starbucks locations where USA or overseas -overall I got a good cup of java whether the volume or quality of the experience was not to my standards

Atmosphere: 4

Food: 3

Service: 4

Stephen

Store was just remodeled, and the staff is great. I only order a coffee with cream and sugar, but i barley sat my ads down before it was ready.

Carolyn M

Drive thru only but staff quick and friendly. Dragonfruit lemonade is the best.

Atmosphere: 5

Food: 5

Service: 5

Joyce Drakeford

Always perfect orders. Friendly staff.

Atmosphere: 5

Food: 5

Service: 5

J Williams

Starbucks are always frantic, busy stores, but this crew handles it well. I enjoy this location.

Atmosphere: 5

Service: 5

Breona Merrell

I placed my order in advance. When I arrived my order was not ready, despite them not being busy at all. At the speaker, Lauren said I needed to pull around or go through the drive thru again, because app orders give a pickup time and they can't (won't) make it before that time. I usually have Starbucks multiple times a week and that has never happened. I go back through the line as instructed, when I get back to the window, Lauren then says stop at the speaker and give my name and order again as if she didn't just see me and tell me to go back through. This was the WORST experience I have ever had at a Starbucks. I will not be back and will be calling cooperate.Wishing I never made that store a part of my Monday Morning.

Service: 1

Veronica

The morning Staff? FRIENDLY LADIES ?, clean store and always

Atmosphere: 5

Food: 5

Service: 5

Jineil Bateman

Pretty good drink and fast service.

Atmosphere: 5

Service: 5

Tooth Fairy

As of now I've been trapped in this drive through for 27 min. The least they can do is leave an escape route for people that don't have 30-45 min to wait for a cup of coffee.Just to give an idea of the irritation there is and has been 1 vehicle in front of us this entire time.The staff seems like they're having a great time chatting though while the rest of us are stuck.Get it together starbies... none of us spend $8+ per drink to wait this long or to listen to your convos through the window while my coffee sits on the counter.It would be one thing if this was the first time this has been an issue and it's honestly my fault for continuing to come to this location but after this time I'd rather just avoid the constant hassle and go to Dunkin.Thanks for the long wait and incorrect order Starbucks!-The Tooth Fairy

Atmosphere: 1

Food: 1

Service: 1

MARIBEL CASTILLO

Good sales on cups. Lots of cars in line maybe because of the soccer tournaments.

Atmosphere: 3

Food: 3

Service: 3

Zachary Rosequist

Rude and did not get me the right order.

Amber M

I’ve recently started going to this Starbucks because the drinks and service are 100x better than the Holland Road (3 minutes away) location. The drinks are always made with fresh ingredients here. And the drinks are ready extremely fast.

Atmosphere: 5

Food: 5

Service: 5

Unknown

My barista was kind and professional, apologizing for the delay which I hadnt noticed:) Service with a smile in the drivethrough is always a plus! Thanks for a nice experience.

Atmosphere: 5

Food: 5

Service: 5

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