Read a hot coffee order off my phone. They made it cold, loudly had a conversation saying they didn’t mess up. Felt like it really wasn’t a big deal, I’m sure mistakes happen; but to openly have a passive aggressive discussion to make me feel bad for their mistake was uncomfortable and unnecessary.
Atmosphere: 1
Food: 3
Service: 1
Jen Schweizer
I am not one to typically frequent Starbucks but made a quick stop while in town. I don't think I have ever encountered a cleaner store but the best part of all was the friendliest staff that greeted me! Way to cheer up my Sunday!!!!
Atmosphere: 5
Service: 5
Tracy Whitehurst
Always excellent I love their medicine balls
ivona biondic
Called this location to request used “recycled” coffee grounds that are thrown out each day! I use them for my grandparents coop as I prepare for the winter and also recycle mine as well!
It’s something Starbucks is actually known for offering since “disposed of”
Called this evening and the girl who answered was very sweet and polite! Said she’s heard of it and too see if they have enough too schedule a pickup for following morning, she said “one sec” and not directly placed on hold as she asks her manager about the process! She was completely shut down and turned away and said our location “does not offer anything like that” I politely said thank you and have a good night!
As simply, not true, a die hard customer and only requesting twice a year I understand the change of establishment employees but the rudeness and disregard is not appropriate!
This is a Starbucks location I use twice a week without even using my app!
I will now personally just continue using my own expresso machine even if takes me Longer, it’s all out of love for my grandparents coop!
Manager did get ahold of me and had employee apologize and state she will “work on her tone”
I said thank you that was not needed, just do better
Period..
Atmosphere: 1
Food: 1
Service: 1
Tameka
The cup felt really light but I was in a rush. They're also consistently out of ingredients and slow there it's so disappointing.
Sue Snyder
Always my go to place for fresh coffee
Atmosphere: 5
Food: 5
Service: 5
William Snyder
Service is like other main stream establishments similar location to location and either good or bad. This was good
Atmosphere: 5
Food: 5
Service: 5
Priscilla
Great coffee, great vibes, and even better service! Highly recommend this spot to anyone who loves a perfect cup of coffee.
Service: 5
M C
This is by far the worst Starbucks I have ever been to and experienced. After waiting in the drive thru line for 40 minutes, we were met with the most unfriendly girl at the window. Do better and have your employees better trained in customer service and how to use their manners and speak to people with respect.
Atmosphere: 1
Food: 1
Service: 1
Rebecca Hasbrouck
Just had the best interaction with a barista! I thought customer service was going extinct, but not here! Thanks :)
What's there to say? Everyone knows Starbucks is drippin'
Jennifer Gregorio Alberto
Always go here to drive thru. Friendly staff and they know my coffee and ice needs!
Atmosphere: 5
Food: 5
Service: 5
Zavian Williams
Don't remember going here
Suzi Dunn
Love my iced mocha
Atmosphere: 5
Food: 5
Service: 5
Q B
This Starbucks ruined my morning. Couldn’t get a simple drink correct. After the2nd remake, they just emptied the cups in another cup and threw whip cream on top. I asked for a refund. The manager on duty was very nonchalant. I asked for a refund on a Starbucks card so I could go to another location. She didn’t try to understand she put it in my card and the refund is not instant so extra money spent this morning. No stars if I could because they should have taken my order correct in the first place and sloppiness.
Read a hot coffee order off my phone. They made it cold, loudly had a conversation saying they didn’t mess up. Felt like it really wasn’t a big deal, I’m sure mistakes happen; but to openly have a passive aggressive discussion to make me feel bad for their mistake was uncomfortable and unnecessary.
Atmosphere: 1
Food: 3
Service: 1
I am not one to typically frequent Starbucks but made a quick stop while in town. I don't think I have ever encountered a cleaner store but the best part of all was the friendliest staff that greeted me! Way to cheer up my Sunday!!!!
Atmosphere: 5
Service: 5
Always excellent I love their medicine balls
Called this location to request used “recycled” coffee grounds that are thrown out each day! I use them for my grandparents coop as I prepare for the winter and also recycle mine as well!
It’s something Starbucks is actually known for offering since “disposed of”
Called this evening and the girl who answered was very sweet and polite! Said she’s heard of it and too see if they have enough too schedule a pickup for following morning, she said “one sec” and not directly placed on hold as she asks her manager about the process! She was completely shut down and turned away and said our location “does not offer anything like that” I politely said thank you and have a good night!
As simply, not true, a die hard customer and only requesting twice a year I understand the change of establishment employees but the rudeness and disregard is not appropriate!
This is a Starbucks location I use twice a week without even using my app!
I will now personally just continue using my own expresso machine even if takes me
Longer, it’s all out of love for my grandparents coop!
Manager did get ahold of me and had employee apologize and state she will “work on her tone”
I said thank you that was not needed, just do better
Period..
Atmosphere: 1
Food: 1
Service: 1
The cup felt really light but I was in a rush. They're also consistently out of ingredients and slow there it's so disappointing.
Always my go to place for fresh coffee
Atmosphere: 5
Food: 5
Service: 5
Service is like other main stream establishments similar location to location and either good or bad. This was good
Atmosphere: 5
Food: 5
Service: 5
Great coffee, great vibes, and even better service! Highly recommend this spot to anyone who loves a perfect cup of coffee.
Service: 5
This is by far the worst Starbucks I have ever been to and experienced. After waiting in the drive thru line for 40 minutes, we were met with the most unfriendly girl at the window. Do better and have your employees better trained in customer service and how to use their manners and speak to people with respect.
Atmosphere: 1
Food: 1
Service: 1
Just had the best interaction with a barista! I thought customer service was going extinct, but not here! Thanks :)
Service: 5
Restaurantji Recommends
What's there to say? Everyone knows Starbucks is drippin'
Always go here to drive thru. Friendly staff and they know my coffee and ice needs!
Atmosphere: 5
Food: 5
Service: 5
Don't remember going here
Love my iced mocha
Atmosphere: 5
Food: 5
Service: 5
This Starbucks ruined my morning. Couldn’t get a simple drink correct. After the2nd remake, they just emptied the cups in another cup and threw whip cream on top. I asked for a refund. The manager on duty was very nonchalant. I asked for a refund on a Starbucks card so I could go to another location. She didn’t try to understand she put it in my card and the refund is not instant so extra money spent this morning. No stars if I could because they should have taken my order correct in the first place and sloppiness.
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