Used to be my fav location. Recently there is a different person there every day. Today it took 15 min to get my “pre-ordered” coffee. I was the only customer and the barista was so slow it was almost comical. The cup of coffee I got tasted like they forgot to add the espresso shots. Cream flavored hot water!
Service: 1
Thomas Ruff
Same drink different price each time.
Jennifer A
Who doesn't love Starbucks?? Starbucks is the best I've always had great customer service every time and I have gone to lots of Starbucks and I've been going for years
Taryn Harroff
I have been to this Starbucks twice now, and each time I regret my decision immediately, and head to a different Starbucks to get the correct drink. The first time I got a large cold brew, with extra cream and hazelnut. Simple, right? Nope. We spent 10 minutes together. She would fill the cup all the way up, with no room for any cream or even hazelnut. I had to sit there and pour out the coffee, add the cream and hazelnut myself. The second time, I asked for a large cold brew with the salted Carmel cream cold foam on top (a SIGNATURE drink). Apparently they don’t train their staff on how to make this. She poured just cream in it, no foam. Then gave me the wrong lid, and a straw. I tasted it, and it tasted like a burnt coffee that had been sitting there all night. So, I threw it away. I don’t think this is a staff issue, I think it’s clearly a training issue that management needs to address. You can’t be a Starbucks, and have zero idea on how to make coffee. This second time I went was a hope that they actually know what they are doing, but apparently they do not. I will NEVER return there.Management, fix your issues.
Louis Reed
Great service and kind staff
Google user
Who doesn't love Starbucks?? Starbucks is the best I've always had great customer service every time and I have gone to lots of Starbucks and I've been going for years
Jon Stremel
One of the best drive-thru Starbucks' in VB!
Dre Wilson
Most employees don't speak but the chefs are really cool
Used to be my fav location. Recently there is a different person there every day. Today it took 15 min to get my “pre-ordered” coffee. I was the only customer and the barista was so slow it was almost comical. The cup of coffee I got tasted like they forgot to add the espresso shots. Cream flavored hot water!
Service: 1
Same drink different price each time.
Who doesn't love Starbucks?? Starbucks is the best I've always had great customer service every time and I have gone to lots of Starbucks and I've been going for years
I have been to this Starbucks twice now, and each time I regret my decision immediately, and head to a different Starbucks to get the correct drink. The first time I got a large cold brew, with extra cream and hazelnut. Simple, right? Nope. We spent 10 minutes together. She would fill the cup all the way up, with no room for any cream or even hazelnut. I had to sit there and pour out the coffee, add the cream and hazelnut myself. The second time, I asked for a large cold brew with the salted Carmel cream cold foam on top (a SIGNATURE drink). Apparently they don’t train their staff on how to make this. She poured just cream in it, no foam. Then gave me the wrong lid, and a straw. I tasted it, and it tasted like a burnt coffee that had been sitting there all night. So, I threw it away. I don’t think this is a staff issue, I think it’s clearly a training issue that management needs to address. You can’t be a Starbucks, and have zero idea on how to make coffee. This second time I went was a hope that they actually know what they are doing, but apparently they do not. I will NEVER return there.Management, fix your issues.
Great service and kind staff
Who doesn't love Starbucks?? Starbucks is the best I've always had great customer service every time and I have gone to lots of Starbucks and I've been going for years
One of the best drive-thru Starbucks' in VB!
Most employees don't speak but the chefs are really cool
Coolest wooden Starbucks I've ever seen.
Super friendly and fun baristas!
Restaurantji Recommends
Great service but the building looks terrible on that corner
Modern Structure in Great Neck Parking Lot. Good Service.
Quick drive thru..love the new location!
They have ready to eat wings that ate really good!
Best customer service and the deli is amazing
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