4 stars because this taco bell is pretty hit or miss. i don’t know her name, but it is currently 1 in the morning and the girl at the window gave the best customer service i’ve gotten from this location. she had lashes and i think red hair? idk but shout out to you queen
Atmosphere: 3
Food: 4
Service: 3
Chicka Dee
Good is always top notch at this location
Atmosphere: 3
Food: 5
Service: 3
Elaine Elaine
If you want your order made right, this is the only Taco Bell that ever gets right every single time.
Atmosphere: 3
Food: 4
Service: 5
Luke Ochsenreither
I just want to stay to the franchise owner, management, and staff, thank you for being the only Taco Bell in Hampton Roads that actually gives good customer service and is on time. Most of the staff here are friendly and smile and the food is always ready. Every other Taco Bell I go to I have terrible experience. This is the only one I will visit.
Atmosphere: 5
Food: 5
Service: 5
Kendall Ritchie
I need an explanation and a refund...I understand that when I goto taco bell at 1am I might have an extended wait time for food. What I don't understand is how I ordered and paid for two crunch wrap supremes and neither of them ended up having meat inside? This is a straight scam...
Food: 1
Service: 1
Garry \u0026 Suzanne Scheier
I am so over not getting enough cheese on a cheese cascade. I complain and get a free one but that isn't enough. One time I even paid for extra cheese and it still wasn't enough. Granted, I like a lot of cheese but this is pathetic! I buy from this Taco Bell several times a week. What has to be done to get a decent Cascade????????
Atmosphere: 5
Food: 1
Service: 5
Sara W
This is the slowest taco bell i've ever visited. Mobile orders are rarely ready on time, and ordering inside or at the drive thru consistently takes 15+ minutes, or longer if there are more than a couple of customera ahead of you.
The employees are friendly and seem to be working quickly, so i am not sure if they are chronically understaffed or what - but i would honestly rather drive a couple miles down the road for a better experience.
Atmosphere: 2
Food: 4
Service: 1
Jasmine Finn
24 minutes for a burrito and a side is insane
Food: 4
Service: 1
Delivery Driver Reviews
The worst of the worst. All around bad. Drive-thru typically takes 30 plus minutes. Absolutely horrible. Will lock you out of the building with literally seven customers inside eating and waiting for orders, with the drive-thru super long. Just utterly ridiculous corporate parasite. They literally let your delivery order sit on a cold shelf for 30 plus minutes while you wait in a drive-thru because they can't come up with a better system. Staff was hella rude.
Atmosphere: 1
Food: 1
Service: 1
Alyssa
Canceled my order after I waited an hour and a half:) also, the app doesn't know how simple math works.
Food is amazing, but this exact location is the only taco bell closest to my house and every single time we eat here it takes way longer than it says it will. Every time. Very very slow cooks or y'all just have like 2. 💀
Atmosphere: 3
Food: 5
Service: 1
Stoneleaves Nursery
Why even bother at this point? Like almost every other review on here, be prepared to wait easily an hour or more for any order. There are literally 2 employees in the whole store during the dinner rush. It may be bad management, but I'm like 90% sure that it's just basic corporate greed and ineptitude, trying to replace one employee with a terrible automated ordering system that never works and making sure the store is wholly understaffed to maximize profits. I genuinely don't know why I come here, even once a month at this point. That, and the prices for what taco bell calls food are just astronomical. It's taco bell. We know it's not good food, but no inflation justifies the prices these days.
Food: 2
Service: 1
Inocencio R. Alvar III
Incomplete order, took too long for my order to be completed.
Atmosphere: 2
Food: 2
Service: 2
D Smith
This joint came to complete stop I don’t know what’s be going on at this joint at night 15 plus mins 830-pm- out
Vasim Vahora
Very slow service, not enough people working always.
4 stars because this taco bell is pretty hit or miss. i don’t know her name, but it is currently 1 in the morning and the girl at the window gave the best customer service i’ve gotten from this location. she had lashes and i think red hair? idk but shout out to you queen
Atmosphere: 3
Food: 4
Service: 3
Good is always top notch at this location
Atmosphere: 3
Food: 5
Service: 3
If you want your order made right, this is the only Taco Bell that ever gets right every single time.
Atmosphere: 3
Food: 4
Service: 5
I just want to stay to the franchise owner, management, and staff, thank you for being the only Taco Bell in Hampton Roads that actually gives good customer service and is on time. Most of the staff here are friendly and smile and the food is always ready. Every other Taco Bell I go to I have terrible experience. This is the only one I will visit.
Atmosphere: 5
Food: 5
Service: 5
I need an explanation and a refund...I understand that when I goto taco bell at 1am I might have an extended wait time for food. What I don't understand is how I ordered and paid for two crunch wrap supremes and neither of them ended up having meat inside? This is a straight scam...
Food: 1
Service: 1
I am so over not getting enough cheese on a cheese cascade. I complain and get a free one but that isn't enough. One time I even paid for extra cheese and it still wasn't enough. Granted, I like a lot of cheese but this is pathetic! I buy from this Taco Bell several times a week. What has to be done to get a decent Cascade????????
Atmosphere: 5
Food: 1
Service: 5
This is the slowest taco bell i've ever visited. Mobile orders are rarely ready on time, and ordering inside or at the drive thru consistently takes 15+ minutes, or longer if there are more than a couple of customera ahead of you.
The employees are friendly and seem to be working quickly, so i am not sure if they are chronically understaffed or what - but i would honestly rather drive a couple miles down the road for a better experience.
Atmosphere: 2
Food: 4
Service: 1
24 minutes for a burrito and a side is insane
Food: 4
Service: 1
The worst of the worst. All around bad. Drive-thru typically takes 30 plus minutes. Absolutely horrible. Will lock you out of the building with literally seven customers inside eating and waiting for orders, with the drive-thru super long. Just utterly ridiculous corporate parasite. They literally let your delivery order sit on a cold shelf for 30 plus minutes while you wait in a drive-thru because they can't come up with a better system. Staff was hella rude.
Atmosphere: 1
Food: 1
Service: 1
Canceled my order after I waited an hour and a half:) also, the app doesn't know how simple math works.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Food is amazing, but this exact location is the only taco bell closest to my house and every single time we eat here it takes way longer than it says it will. Every time. Very very slow cooks or y'all just have like 2. 💀
Atmosphere: 3
Food: 5
Service: 1
Why even bother at this point? Like almost every other review on here, be prepared to wait easily an hour or more for any order. There are literally 2 employees in the whole store during the dinner rush. It may be bad management, but I'm like 90% sure that it's just basic corporate greed and ineptitude, trying to replace one employee with a terrible automated ordering system that never works and making sure the store is wholly understaffed to maximize profits. I genuinely don't know why I come here, even once a month at this point. That, and the prices for what taco bell calls food are just astronomical. It's taco bell. We know it's not good food, but no inflation justifies the prices these days.
Food: 2
Service: 1
Incomplete order, took too long for my order to be completed.
Atmosphere: 2
Food: 2
Service: 2
This joint came to complete stop I don’t know what’s be going on at this joint at night 15 plus mins 830-pm- out
Very slow service, not enough people working always.
Atmosphere: 2
Food: 4
Service: 1
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