The burritos and tacos are great but there is hardly any substance to them. They need to be filled better. Very little meat, beans, or cheese.
Atmosphere: 5
Food: 3
Service: 5
Liza V
SLOWWWWWWWWWWWWWWWWWWWWW
Atmosphere: 1
Food: 1
Service: 1
Ryan Riffle
Really slow service, dirty restaurant, and it was super cold in the building for some reason. I wouldn't really recommend this Taco Bell location.
Atmosphere: 1
Food: 3
Service: 1
ADRIANA MOTTOLA
By far the worst customer service I’ve ever received in a Taco Bell in the Hampton roads area. The guy running the window told me to come in to use my coupon. I came inside and waited 20 minutes to even be acknowledged. I was asked who was I picking up for and stated I needed to place an order when the guy pointed at the kiosk on the wall he turned around to go back to the window when I spoke up and said you told me to come in here to use my coupon I’m in here. He said what do you want I stated a soft taco. He then shouted out to the dude making the food he needed a soft taco and walked back to the window complaining. He was fussing at the people at the window fussing about me coming in like he asked just not pleasant at all. I will drive ten more minutes for now on and give the other Taco Bell my business just to avoid this. Some serious retraining needs to happen here regarding customer service.
Atmosphere: 1
Food: 1
Service: 1
Matthew Clines
This establishment has never been good. Not sure why this location specifically is terrible. Service is awful. Takes 15 for someone to talk on the speaker. There a “serves breakfast” sign out front yet they don’t have a breakfast menu. All and all just avoid this location.
Atmosphere: 1
Food: 2
Service: 1
Randu Obrien
This place sucks, made a complaint at the home office no return call. Employee claimed he had no chance, a bug in the taco boc
Food: 1
SAS Shepherd
Best CREW EVER TONIGHT!!! Can WE KEEP THEM, plsss’ Thanks guys
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Soft Taco, Nacho Fries
Nathane Dn
Terrible portions and food quality very very low.
Ronnie Barnes
Came in at 1:20 pm for lunch and doors locked again. Just shut this location down if workers can't do job. I left and gave another business our business for lunch. Some of us like to wash our hands before eating
Atmosphere: 1
Food: 1
Service: 1
Sebastian Dewey
Usually the food is good, service is great. Today, however, when I got to the ordering speaker, I was told that they're not taking any new orders that aren't for doordash or on mobile. At which point I was stuck in a long line of people who are ordering from said, and lost a large portion of my lunch break. With no food to show for it.
Far be it from me to tell a business how to run its business, but that's frankly embarrassing. A garbage policy.
Ride Manager who was playing lousy gave with an even more rude co worker, this place is in need of management.
Atmosphere: 1
Food: 1
Service: 1
Anija Bordley
They took forever for our food to be here the worker didn’t tell me that I have to order my food on the screen cause their register is broken heating kids screaming in the back they’re making food and too busy looking at customers speaking of that they didn’t have coins for our change never coming back here
Food: 5
Service: 1
Manson Leigh Leigh
This is by far the laziest Taco Bell I’ve been to-! I’m not sure whom the manager is, especially tonight Sat(6th Sept) @8:00 pm and once again the door locked for no good reason. They think that by doing this, people will turn away from the extremely long line thru drive thru/ and guess what it worked! We watched multiple people leave and pull out of drive thru! Hire people who actually want to work cause this is pathetic!!! Sad and the door dashers , God Bless them! I hope the owner handles this situation! Us mobile users have no choice but to wait! Disappointed
Atmosphere: 1
Food: 1
Service: 1
Preston Jones
It literally took them an hour to make 3 burritos. Trash.
Stefanie Edwards
The little girl at the drive through window, Kuniya was an absolute delight! She was happy, smiling, said good to see you to the regular I was a passenger to. Thank you for smiling and treating us nicely, you never know what a kind word and a smile will do, it certainly brightened my day.
The burritos and tacos are great but there is hardly any substance to them. They need to be filled better. Very little meat, beans, or cheese.
Atmosphere: 5
Food: 3
Service: 5
SLOWWWWWWWWWWWWWWWWWWWWW
Atmosphere: 1
Food: 1
Service: 1
Really slow service, dirty restaurant, and it was super cold in the building for some reason. I wouldn't really recommend this Taco Bell location.
Atmosphere: 1
Food: 3
Service: 1
By far the worst customer service I’ve ever received in a Taco Bell in the Hampton roads area. The guy running the window told me to come in to use my coupon. I came inside and waited 20 minutes to even be acknowledged. I was asked who was I picking up for and stated I needed to place an order when the guy pointed at the kiosk on the wall he turned around to go back to the window when I spoke up and said you told me to come in here to use my coupon I’m in here. He said what do you want I stated a soft taco. He then shouted out to the dude making the food he needed a soft taco and walked back to the window complaining. He was fussing at the people at the window fussing about me coming in like he asked just not pleasant at all. I will drive ten more minutes for now on and give the other Taco Bell my business just to avoid this. Some serious retraining needs to happen here regarding customer service.
Atmosphere: 1
Food: 1
Service: 1
This establishment has never been good. Not sure why this location specifically is terrible. Service is awful. Takes 15 for someone to talk on the speaker. There a “serves breakfast” sign out front yet they don’t have a breakfast menu. All and all just avoid this location.
Atmosphere: 1
Food: 2
Service: 1
This place sucks, made a complaint at the home office no return call. Employee claimed he had no chance, a bug in the taco boc
Food: 1
Best CREW EVER TONIGHT!!! Can WE KEEP THEM, plsss’ Thanks guys
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Soft Taco, Nacho Fries
Terrible portions and food quality very very low.
Came in at 1:20 pm for lunch and doors locked again. Just shut this location down if workers can't do job. I left and gave another business our business for lunch. Some of us like to wash our hands before eating
Atmosphere: 1
Food: 1
Service: 1
Usually the food is good, service is great. Today, however, when I got to the ordering speaker, I was told that they're not taking any new orders that aren't for doordash or on mobile. At which point I was stuck in a long line of people who are ordering from said, and lost a large portion of my lunch break. With no food to show for it.
Far be it from me to tell a business how to run its business, but that's frankly embarrassing. A garbage policy.
Atmosphere: 3
Food: 4
Service: 3
Restaurantji Recommends
Ride Manager who was playing lousy gave with an even more rude co worker, this place is in need of management.
Atmosphere: 1
Food: 1
Service: 1
They took forever for our food to be here the worker didn’t tell me that I have to order my food on the screen cause their register is broken heating kids screaming in the back they’re making food and too busy looking at customers speaking of that they didn’t have coins for our change never coming back here
Food: 5
Service: 1
This is by far the laziest Taco Bell I’ve been to-! I’m not sure whom the manager is, especially tonight Sat(6th Sept) @8:00 pm and once again the door locked for no good reason. They think that by doing this, people will turn away from the extremely long line thru drive thru/ and guess what it worked! We watched multiple people leave and pull out of drive thru! Hire people who actually want to work cause this is pathetic!!! Sad and the door dashers , God Bless them! I hope the owner handles this situation! Us mobile users have no choice but to wait! Disappointed
Atmosphere: 1
Food: 1
Service: 1
It literally took them an hour to make 3 burritos. Trash.
The little girl at the drive through window, Kuniya was an absolute delight! She was happy, smiling, said good to see you to the regular I was a passenger to. Thank you for smiling and treating us nicely, you never know what a kind word and a smile will do, it certainly brightened my day.
Atmosphere: 5
Food: 5
Service: 5
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