Bad experience. went on a Monday and dined inside. I received half my order and waited for 15 minutes for two drinks. Another guy waited 30 minutes to pick up a door dash order. The employees should really really focus on a uniformed (and professional) dress attire, especially the ones that prepare food!!!!!! Completely disorganized and unprepared
Atmosphere: 2
Food: 3
Service: 1
Jacob “jacobthecool3000” Sweeten
The mobile-only build-your-own cravings box is no longer available for this location as well as some breakfast items. Just go to another location to get that deal.
Chicka Dee
This location always seems to have staff who don't like their job and would rather be anywhere but there. The food quality isn't great because the employees don't care about their jobs. I won't be going back to this location again. I know it's cheap fast food but it should at least be somewhat edible.
Atmosphere: 2
Food: 2
Service: 2
Garrett King
This location has been a pain in the *** since day 1. Food is good, but items always missing. When ordering from the app, this location does not include certain menu items, very frustrating. Leaving this review because I won’t be ordering here anymore…….
Atmosphere: 1
Food: 4
Service: 1
Jennifer Horeth
We placed a large order through the App for pick up and paid. We got to the location to pick up our order to first find out they didn't have any of the drinks we ordered except 1 because they were all out. OK so we adapted and changed our drinks, no big deal. The employees were all hiding by the drive thru gabbing but we grabbed our bag and drinks that we made and left to go home. Once home we started to pull everything out to distribute, to find we were missing a lot of our order. I then called to explain and I was rudely told that she needed a phone number to have the manager call us back. Once number was given she hung up on me. My husband called back about 10 minutes later and spoke with the so called manager whom in turned was also rude, telling us that she is looking at a receipt for an order that was not ours. We explained that we have the receipt that was emailed thru the app and that we could show her what we claim is true but she refused to hear it and told my husband that he had to request refund through the App and hung up on him. My husband is on the phone with Corporate now. It does seem that they are having a communication problem between the App and their system. Corporate is handling the situation thank God but until the management and staff get replaced at this location, I would highly recommend everyone to stay away from the South Plaza and Holland Rd location. Thank you to the gentleman at Corporate for your professionalism and understanding.
Diane Sabourin
Hot, fresh food reasonably priced. Served with a smile. Nice music playing. Very clean dining / bathrooms.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crunchy Taco, Chips and Nacho Cheese Sauce
Bob Herve
Too slow
Atmosphere: 1
Food: 1
Service: 1
Belle Simmons
Taco bell is one of those places that's not for everyone and/or people will have favorite locations. This one is always amazing service, fast food and always delicious. I love ordering from here and with the decades menu back it's perfect.
Vegetarian options: Taco bell can add or subtract many items so instead of beef, chicken or steak you can add potatoes and beans. One of my favorite things to order is a grilled cheese burrito, no meat add potatoes. It's delicious.
Unfortunately my worst experience ever at a taco bell. I dont wanna blame the staff they seemed incredibly understaffed overworked and not given the proper materials to do their job
I paid for extra of the new avocado sauce i didnt receive there was no baha blast and my cinnamon twists taste like they were made in the dirtiest frier known to man and no actual cinnamon.
Management needs to get their shit together and staff and give these employees the proper support needed to make a place run bc a store at a dinner rush shouldn't only have 3 damn employees. They had to have been making minor mistakes due to stress and being overworked.
A waste of my money and a waste of my damn time. Waited nearly 40 minutes for food that was disappointing and lackluster while watching staff drown under the workload.
Do better management
Mike Brown
Won't take orders at counter. Have to use the order keyosk. Should get a discount if I have to enter my own order. Go through the drive through. They take your order there.
Price to high for fast food
Bad experience. went on a Monday and dined inside. I received half my order and waited for 15 minutes for two drinks. Another guy waited 30 minutes to pick up a door dash order. The employees should really really focus on a uniformed (and professional) dress attire, especially the ones that prepare food!!!!!! Completely disorganized and unprepared
Atmosphere: 2
Food: 3
Service: 1
The mobile-only build-your-own cravings box is no longer available for this location as well as some breakfast items. Just go to another location to get that deal.
This location always seems to have staff who don't like their job and would rather be anywhere but there. The food quality isn't great because the employees don't care about their jobs. I won't be going back to this location again. I know it's cheap fast food but it should at least be somewhat edible.
Atmosphere: 2
Food: 2
Service: 2
This location has been a pain in the *** since day 1. Food is good, but items always missing. When ordering from the app, this location does not include certain menu items, very frustrating. Leaving this review because I won’t be ordering here anymore…….
Atmosphere: 1
Food: 4
Service: 1
We placed a large order through the App for pick up and paid. We got to the location to pick up our order to first find out they didn't have any of the drinks we ordered except 1 because they were all out. OK so we adapted and changed our drinks, no big deal. The employees were all hiding by the drive thru gabbing but we grabbed our bag and drinks that we made and left to go home. Once home we started to pull everything out to distribute, to find we were missing a lot of our order. I then called to explain and I was rudely told that she needed a phone number to have the manager call us back. Once number was given she hung up on me. My husband called back about 10 minutes later and spoke with the so called manager whom in turned was also rude, telling us that she is looking at a receipt for an order that was not ours. We explained that we have the receipt that was emailed thru the app and that we could show her what we claim is true but she refused to hear it and told my husband that he had to request refund through the App and hung up on him. My husband is on the phone with Corporate now. It does seem that they are having a communication problem between the App and their system. Corporate is handling the situation thank God but until the management and staff get replaced at this location, I would highly recommend everyone to stay away from the South Plaza and Holland Rd location. Thank you to the gentleman at Corporate for your professionalism and understanding.
Hot, fresh food reasonably priced. Served with a smile. Nice music playing. Very clean dining / bathrooms.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crunchy Taco, Chips and Nacho Cheese Sauce
Too slow
Atmosphere: 1
Food: 1
Service: 1
Taco bell is one of those places that's not for everyone and/or people will have favorite locations. This one is always amazing service, fast food and always delicious. I love ordering from here and with the decades menu back it's perfect.
Vegetarian options: Taco bell can add or subtract many items so instead of beef, chicken or steak you can add potatoes and beans. One of my favorite things to order is a grilled cheese burrito, no meat add potatoes. It's delicious.
Atmosphere: 5
Food: 5
Service: 5
Clean store and friendly staff
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Twists, Crunchy Taco, Bean Burrito, Chips and Nacho Cheese Sauce, Soft Taco Supreme
Restaurantji Recommends
Taco Bell double Taco is a must! It's better than the Chalupa,(second best)??
Kid-friendliness: They offer the frozen blast to kids on certain days of the week.I hope I'm referring to the right fast food place?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quesadilla, Crunchy Taco, Soft Taco, Nachos Bellgrande, Chips and Nacho Cheese Sauce, Chicken Quesadilla, Soft Taco Supreme
Check your bags when busy! They have forgotten some items but are quick to fix when notified.
Atmosphere: 5
Food: 4
Service: 5
Food was fresh and hot at Holland and buckner, drive thru guy was on point last night
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quesadilla, Crunchy Taco, Steak
Unfortunately my worst experience ever at a taco bell. I dont wanna blame the staff they seemed incredibly understaffed overworked and not given the proper materials to do their job
I paid for extra of the new avocado sauce i didnt receive there was no baha blast and my cinnamon twists taste like they were made in the dirtiest frier known to man and no actual cinnamon.
Management needs to get their shit together and staff and give these employees the proper support needed to make a place run bc a store at a dinner rush shouldn't only have 3 damn employees. They had to have been making minor mistakes due to stress and being overworked.
A waste of my money and a waste of my damn time. Waited nearly 40 minutes for food that was disappointing and lackluster while watching staff drown under the workload.
Do better management
Won't take orders at counter. Have to use the order keyosk. Should get a discount if I have to enter my own order. Go through the drive through. They take your order there.
Atmosphere: 4
Food: 4
Service: 1
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